SuperTec Heating and Cooling

I needed a service for my HVAC system, so I went online and sent out the «feelers» late on a Sunday night. First thing the next morning I had an e-​mail, as well as voicemail, from the owner, Cham. He was polite, courteous, and to the point. He was also available the same day!
He told me the time he’d be there, and he was on time, within minutes. He serviced both my Furnace and A/​C (both pre-​80s) within the hour, and was really inexpensive.
I’d recommend this guy to anyone looking for service on their HVAC units. I’ve kept his card in case I need him in the future.

I found SuperTec on Home Advisor at 8:30 in the morning after noticing my air conditioning wasn’t working. I called them at 8:45 and they said they’d be here by 9:15. They arrived at 9:16 and had diagnosed and fixed the problem by 9:34.
When the technician (and owner) had me on the phone, he had me look at my unit and tell him what I saw. He made a sight-​unseen diagnosis and gave me a rough estimate over the phone. He also explained in very easy terms how to prevent the unit from taking any further damage before he arrived.
The fix was simple. He had the parts on him, and it was far less expensive than I’d thought. He was able to charge my card at the house with SQUARE (no bills!) and I am very happy to report that although the unit was fixed on a week of pleasant 70 – 75 degree temperatures — the past heat wave of 90 and near-​90 temps, we’ve been able to retreat inside safely and comfortably.
Our dog, a Chow, also really appreciates his work. I’ll definitely calling him back for all air conditioning and furnace repairs:
Reasonably Priced
On time
Parts on-​hand
Nice and polite
Pet friendly
Explains situation thoroughly
All around Super.

I’m very disappointed in this service! If I could post this review and give them zero stars, I would.
This service was mentioned to us so we never questioned whether or not to use them.
Our A/​C was not cooling down and Cham Kahari came out to check it. He mentioned something about a compressor that might need replaced. I thought that myself before he even came out. Well he then talked about just cleaning it and adding freon. At the end of the service, still no air, no new parts and a $ 400 service charge. What a rip off!
I even did an extremely high estimate calculation on adding freon and it should have only cost $ 200! You’re taking a serious risk calling guy because he’s a scammer!