Shadetree Canopies

We love our ShadeTree canopies! We had them installed in 2007 and they still look great. We got the Greenbriar System with corner posts and three canopies. We had some trouble with a couple of small broken pieces several years later. I called the company and they explained how I could fix it or how they could. I tried the fix myself first which worked and saved us money. I appreciate their customer service and have recommended them to several people.

Have been enjoying the canopy from the first day it was installed. Easy to manually open and close. Great for the Las Vegas weather.

Great product. Built a pergola with 5 foot offset beams. The shades are on tracks between the beams and provide total shade. Easy to retract when you want some sun. We live in the north so I take them down for winter. Well engineered process.
Very well thought out product.

I had Shadetree canopies installed a number of years ago. I love them. They can be retracted when it’s cool outside allowing the sun to warm up the porch. But when it’s hot out, they are invaluable for keeping us cool and shady. Make sure to keep the runners clean, and to cover during the winter and they’ll last a long time.

We have had many people inquire about the Shadetree Canopy we installed in our atrium… at this point TEN years old and virtually NO sign of wear, even after exposure to the intense sunlight we get here in the desert! Obviously they use high quality fabrics and we could not be more pleased!

Very Happy with our Shadetree Canopy system. It’s been through several years of wind, rain, and plenty of intense Southern California sun. and still looks great with no problems. It is so nice to be able to enjoy the additional outdoor space all year long. I had a friend call Shadetree shortly after seeing ours, and now she is enjoying her system as well.

I have had my system for many years now. The only real complaint that I have is all the plastic components. they break easily with wind and if your not home when that happens the canopy will start flapping and damage windows and or soffet, which has happened to us. The product has faded a lot but I was expecting that to some point. I have 8 4’x12’ approx canopies and 4 5′ blinds.

It’s been working well over our deck. I’ve learned little tricks on lubing the tracks with Pledge furniture polish and flipping the valance over the top of the shades to hold them in place when a storm is coming. I take mine down every year. One year a couple did blow off, I was able to get replacement parts quickly. We have 8 ea 4′ x 16′ shades.

I originally installed a 4 panel shade tree canopy almost 10 years ago and just updated my fabric last year. I have been very pleased with the quality of the system and it has really added to the design of my deck and pool area. Living in Michigan — it is great to have my pool in a very sunny spot to keep it warm — but it is even better to be able to rest in the shade of my canopy while I my grandchildren enjoy the pool.

Our deck gets beating afternoon sun and a retractable awning was not an option due to wind. Our builder installed the Shadetree Canopies and liked them so much he put them on his own deck. He had a question and Shadetree worked with him quickly to resolve it.
We just had to order two replacement parts and were ready to pay for them but the very nice lady at Shadetree looked us up and told us we were still under warranty.
I wish all companies were as nice to work with.

We have had our ShadeTree System for 10 years or so and really enjoy it. We live in MA where the outdoor deck season is April thru September. Our South facing deck gets full sun until 5PM in the summer. I custom built a frame to attach to the ShadeTree system. I like it better than some other systems because it is simple and covers more square feet of deck. When covered, the deck becomes a shaded «room» for entertaining or meals as good as any restaurant outdoor dining. If wind comes up when we are not home, the awnings snap free and spill the wind. If it rains, water spills off the edges but if some sections don’t snap free, they hold puddles that I need to empty by just releasing the awning from it extended position. I am OK that gaps between awnings allow rain in. If I wanted a roof, I would have spent a lot for a covered deck. When we are away from home for weeks or so, I just tie up the awnings in their retracted position. For the winters, a remove the shades and store them in the house. It takes a step ladder and the provided allen wrench to to the job. The only maintenance needed is to clean the awnings and lube the moving parts once a year or so. (I also put foam into open metal rail ends after finding that wasps liked to nest there. All parts are very high quality and I expect another 10 ten years of service.

We live in the San Francisco Bay Area. The afternoon sun is brutal during the summer. We entertained several different ideas/​methods to cover our patio and finally found Shadetree Canopies. They are fabulous! The system was installed late December 2005 during landscape remodel. It was finished mid January 2006. We have been so happy with our system. In addition to the overhead awnings, we had them install three shades that we can pull down as the sun is setting. With the addition of the system, we can really enjoy our patio to the fullest. The awnings keep a large amount of sun out of our living room during the summer and fall, however when we pull all the awnings back to the house for winter, we get the sun that we want. We recommend Shadetree all the time!
Our installers were very professional and responded to any questions/​concerns I had.

We’ve had Shadetree Awnings for around 7 years! Great product! Just replaced the awnings and the customer service was great. Great experience!

We have numerous problems with our shade tree canopies since their installation in 2008; There is a canopy that has rods which consistently fallen off and the others have become more and more difficult to slide. We just had a technician out last week again. He explained that there were numerous problems with the original installation (which was done by a shade tree installer) including the bars put in the wrong position, the wrong canopy in the wrong place, the locks forgotten to be added etc.. He also feels that our wood is warping which may have contributed to our difficulties. The system itself is great in theory
and if it did function properly, it would be great. After paying over $ 200 last week on repairs, it is functioning fair but not well.

The product was decent… not extremely sturdy but it looked good and did it’s job for the most part. However… the customer service was the worst I’ve ever experienced. I had to call the BBB on them to get my canopy back which was there being repaired under warranty. They took nearly 2 months to fix my stuff and were rude and argumentative whenever I questioned them as to why it was taking so long. The whole notion of «The Customer Is Always Right» was definitely not even a shadow of a thought with these guys. I looked at their reviews at the BBB and found that I was not the only one who had had problems. It’s a nice looking product but Heaven Forbid something go wrong with them and you actually need customer service because theirs is TERRIBLE… I’d look elsewhere if I did it again.