Sammy’s Auto Spa

I’m always wary of the auto repair business. I expect to get screwed so my defenses are up when I arrive. The industry just has that reputation and it must be hard for operations in that field to overcome that assumption by not only me but a lot of people. The way they win my trust is by delivering a great service that’s consistent and dependable and giving me consultation that doesn’t feel like an up sell. Happy to say that Sammy’s Auto Spa delivered on both.
It was my first trip there and upon checking in, Victor, my service specialist, gave me options and let me know what they could provide, and how long it would take. My car wasn’t in terrible shape but Sammy’s made a strong effort to really shine it up. They thoroughly cleaned and buffed up my interior/​trunk and washed down the outside, following up with a hand wax. My car looks and smells great and the price wasn’t bad — about $ 150 or so.
Everyone in this town seems to automatically default to Sax in Grandview for detailing, which I think is a mistake considering their customer service approach is pretty lousy and their location is really run down. Sammy’s is a much better alternative even though you pay a little more. Also, it’s best to have someone meet you there and go do some other things while Sammy’s works on your car vs. sticking around for it to be done — the waiting area is more designed for a very brief wait and can be somewhat uncomfortable if you choose to stay because it is actually situated inside the garage where they work.

Great guys and awesome wash! We brought our Chevy crew cab 8ft extended bed dually in for a wash and it looks brand brew.

I’ve been coming here for a while now and today is the final straw. Upon paying for my car wash the employee came up to me and said that I would be charged extra for the amount of mud on my car. I mentioned to the owner that it would have been nice to have been made aware of this prior to the wash beginning to at least give me the option as a customer on whether I was willing to pay an additional $ 10 for services. My tires are still dirty and I have streaks. SMH, time to find another place to go.

Ok so I detail cars and this was my go to spot for car washes, especially in the winter. Unfortunately I found out I had been getting fine scratches in my paint. I would only notice it in direct sunlight. Turns out I figured out how… While Sammy’s uses clean micro fiber towels but they are old and we’re leaving micro abrasions in my paint. Plus you can’t clean micro fiber towels with normal laundry detergent. It can cause streaks when drying and if you dry to hot, it can causes scratches in the paint. I do want to say that it is a Indoor car wash and they do it by hand. I was pretty impressed by the quality of work here, friendly staff, exceptional work. I’m just OCD when it comes to my paint.

Just drove in
The guys are nice — they mean business and they know what they do
They are friendly (from the owner to the actual guy who takes care of your car)
You can trust them with your car
The car is Clean and I will be back
Thanks guys

I happened to be across the street from this car wash today and decided to see if they could wax mine while I waited. They could and did. It’s an old car and looks better than it did.