Paynes Service

You truly could not find a better place to have your car repaired. The service is excellent, the people are super friendly and knowledgeable, and the costs are reasonable. Everything about the transaction is pleasant and easy, and their estimates are always accurate. I trust them completely. I recently had work done that required that the console be taken apart. Apparently, a $ 20 bill had gotten stuck inside, and I found it waiting for me when I picked up the car. They have been in Clintonville for a long time, and their reputation is sterling.

Went in on the recommendation of a friend and had a good experience.
Our car needed a repair and we had a hard time finding a time to take it in. They were able to get the relevant part and fix it within the few hours I waited in the lobby.
The service was great and everyone was friendly. I’ll definitely return if we need anything else.

We were in the market for a new car, scheduled an inspection at tuffy and got their to find the mechanic make a joke of the vehicle we were looking at (2009 dodge journey) and laugh at us I front of customers without looking at it. Left pissed off and embarrassed my girlfriends father recommend Paynes Service. We called they got us in and treated us with dignity, and explained why it wouldn’t be a good investment. Will never take our vehicles to any other garage.

Selected this place based on other reviews, and based on the fact that they said they could get my car serviced today (same day). They did an oil change, put air in the tires, refilled window washing fluid, and checked everything over. My favorite thing was that on the receipt, along with listing what they did, they listed what services I would probably need in the future (i.e., in the next 25,000 miles), such as spark plugs, air filter change, etc., with estimates of about how much those things will cost so that I can budget for them. I did not ask for this but it was so helpful and nice! The people were super friendly too. I just moved here and I think I’ve found my go-​to mechanic, on the first try no less. Woo-​hoo!

I own an elderly Mazda. I’ve used many garages in Columbus, but this is the best so far. They can detect and diagnose the problems and give recommendations on what needs to be fixed and what must be fixed, all at a great price!

These guys are awesome! We’ve bounced around trying to find a reputable, honest, and trustworthy car repair shop in Columbus for years! We’ve finally found it in Paynes … it’s incredibly comforting to know we can truly depend on them to get the work done right the first time at a reasonable cost to do so.

Amazing, amazing service! We are new to the area, and the driver’s side windshield wiper stopped working after the drive from Massachusetts. We brought in the car, they took a look-​see, fixed it, and charged us nothing! We’ll be bringing our Camrys back (yes, we have 2. 2006 and 1999). I’ll update if anything changes, but this is a great shop with excellent customer service!