Mr Tire Auto Service Centers

They got me in right away when I needed an alignment and balance and helped me a lot with understanding things. I never felt like I was being played and they told me my options when told my rims were bent and helped me figure out what to do since I know nothing about cars. (No, my brand new Dodge Dart wasn’t paid by my daddy and no I’m not in a sorority, I just don’t know shit about cars). I’m actually waiting right now and he’s showing me places I can get new rims for cheap!

These guys have always been helpful. Today, I stopped in with my new-​driver daughter because she had the tire pressure light come on for the first time. They not only took care of the problem right away, they also taught her how to use a pressure gauge and explained how to check the tires and adjust the air in them at the gas station pumps. And all of this out in the rain!

I’ve been going here since moving to Columbus 3 yrs ago and have had zero problems with them. Easy to schedule appointments, get me in & out in a timely fashion and reasonable on price. Tom and Brian take care of you, they explain what’s needed, what can wait. They have even taken me out and showed me exactly what they were talking about and what all was involved. I don’t go anywhere else.

So glad I went to this place after being screwed at the last place I went to. I was taken care of. Very timely and friendly service. They threw in a new break light for me too. My baby is driving like a new woman now!

I’ve had plenty of success with this particular location. I forget the manager’s name off the top of my head but he was extremely helpful when I got all four tires replaced on my Civic. He asked pertinent questions like my commute to work, traveling, etc., along with living in Columbus. The manager was also awesome with making sure I got all the coupon for the alignment and mentioned that the tires I purchased were buy 3, get the 4^th free. There was another time where my front brakes were due for replacement. I figured at the time they were getting low. Anyway he took the money off for the new brakes and getting the brake fluid flushed and filled.

(Throwback to the three line review)
Trash and food left under my hood after servicing.
Dismissed by the Store Manager when I tried to discuss it.
Corporate manager called me a week later and was good — but not good enough to get me to go back.

Two hour wait time. Out of order bathroom. Television service that cuts out every 15 seconds. Plastic chairs in waiting area.
When you’re already feeling grumpy from a flat tire, maybe not the best choice.

4 new tires and an alignment in under an hour. No swindling– Tom even threw in a $ 20 discount. Excellent service– will definitely bring my car back!

Overall, I was impressed with the level of service I received from this location. I brought my car in on Saturday morning after being told by the original auto dealer that I needed new brakes and rotors for $ 800. Mr tire saved me $ 400 versus what the dealership would have cost. They had my car turned around within 2.5 hours. I was impressed. I’ll be going back.

One star is too many. What started as a simple oil change and tire rotation has turned into 3 separate visits because of something they did to the tire (s) that they won’t admit to. They first tried to tell me that I needed all new calipers — nope I’ll go to my regular mechanic for that (who ended up only replacing my break pads under warranty), then after I picked my car up from Mr Tire after the rotation my steering wheel started to shake, they tried to tell me that it was normal wear and tear — how is that possible when I just had new tires put on a few months prior??? He wanted to charge me to balance the tires even though they are new and had been recently put on! THEN I get the car back, and the entire car is shaking when driven on the highway!!! I take it back a 3^rd time for him to tell me that it needs a new tire; their is something wrong with one of them — what?! How did you not notice this before?! Thank you Mr Tire for your courtesy tire rotation!!! Oh an the $ 200 bill that was just supposed to be an oil change. Everything else was fine before I went to them!!!
In summary, they are just trying to get money from you and I am quite convinced that they don’t even work on your car. OR they are major liars and try to steal your money. Or both.

Mr. Tire did a great job a couple years ago on fixing a flat tire.
So I went back with a 19.99 oil change coupon.
When I picked up my car the price was $ 42.00.
My car needed a «special oil».
I call that «bait and switch».

Unlike some of the other reviewers I wasn’t offended by anything at this place unless it was the time it took to get an oil change and a nail removed from a tire. I was able to schedule an appointment online, confirmed by their call to me, and when I got there only one other person was waiting. A retired woman who evidently takes her care there for service. They seemed polite to her and didn’t appear to have overcharged her for things. Nor did they seem to be trying to sell her anything.
My experience was not all that great. I was greeted quickly, and my car was on the lift within five minutes of my arrival. However, then the time warp set in. Three workers tried to remove the oil filter by hand and couldn’t and commented to each other. What were they expecting? Anyway, the oil filter and oil were removed about 15 minutes after I got there. The tire was removed about 30 minutes after I got there. Shortly thereafter I got the usual pitch for services I don’t want (flush fluids, new brakes, new filters). Sorry, guys, but I just wanted a quick oil change while I got a nail removed. For actual work I’ll go to my regular mechanic.
While I was waiting a woman came in to say that her Mini-Cooper’s oil light kept coming on since getting her oil changed here. She’d done some internet research that intimated that they’d thrown away a part when they changed the oil. Hopefully Messers Tire still had the part or could get a replacement.
Anyway, to cut to the chase, it took about 75 minutes to get in and get out. The car makes some odd noises now, but it’s my wife’s car and those noises might be normal. I’m hoping she’ll say «that’s the sound the wheel always makes when I turn it» and I won’t have to amend this to say things like the other reviewers.

One star is too many stars for this company. I tried to complain to the BBB about them (first time in my life I went that far with a company) but they already have an «F rating».
Long story short, they installed «new» tires for me and I had to return about six different times to get one of them fixed. They couldn’t figure out what was wrong with it, and had sold me discontinued tires so couldn’t even replace it. They finally gave me a tire that does not match the rest. On top of bad mechanics, they consistently had to cancel my appointment, and my car was never ready when they promised it.

Yeah… will not be returning here again. I took in a tire that had been punctured for a patch up. $ 20…great. not a bad deal. They have it done within 30 min… during those very long 30 min I had to listen to the managers life story on how his wife left him and his gf turned 2^nd wife took half his inheritance and now he is stuck paying off his dentures at Mr. Tire. Tire gets put back on… I leave… great. the next day I’m back because the tire pressure light comes on and I want them to check and I’m told its just that the light needs reset. Fine, whatever… Five days later I’m back with the tire almost completely flat. Its an Odyssey… belongs to my employer… I am his full time nanny. I have three kids with me. I walk in and from the manager.“what did you run. over this time?”…I tell him the issue and I’m told it could take a while… really…come on. There were two cars in the garage, four mechanics and one person waiting in the store. So he says he’ll do what he can. While we’re waiting he precedes to ask «are those ALL your kids?» …as if its any of his business… THEN he says that if I have stuff to do they can call when they finish up the van… really? Where am I going to go on foot with three kids in tow? One being a 16 month old. Seriously? …
Then the manager goes into the garage and lights up a cigarette and stands there for a few minutes puffing away. I look around in disbelief because… well…oil? Gas? Any of these things seem safe to smoke around?
Ten minutes later I’m done… so my ‘going to take a while’ turn twenty min job is done and we happily leave… and will never return.

Mr. Tire… you have lost a few customers for life. I mean I understand you will get a lot of girly girl sorority girls that need you to fix the car daddy bought for them, being located down from campus… but not all girls are clueless about cars kthanx.
I went with my sister recently to check what the squealing was on her brakes (aka confirm that the brakes were low and quote me a price to replace them) But oh no… they spent well over a half hour going over the car to come out and tell us that the calipers were stuck and since its a newer car they’re a special kind, and its gonna cost over a grand to get the part shipped and all the labor and they’ll have to go over the whole brake line, and replace a shoe or 2… not once mentioning that the brakes were low AT ALL! So as we told them thanks but no thanks they THEN proceeded to tell us «well i highly highly highly highly highly highly suggest you not drive on this the way it is» (I’m sure there were more ‘highly’s’ thats just when we started counting)
So down the street to NTB we went and they told us the brakes were just down to 5% left and they’re supposed to make that sound… and we asked them about the caliper and everything Mr. Tire said was wrong, and they looked at us like we were dumb and proceeded to tell us nothing was wrong with the car, it just needed new brake pads.
So Mr. Tire… take that! and a lesson to all the other automotive places. Just cuz a girl comes in your store doesn’t mean that HER daddy didn’t teach her a thing or 2 about cars instead of just buying her a pretty one…