Midwest Auto Collision

Midwest Auto Collision took my wrecked 2009 BMW and returned like NEW!!! My car looks better than the day I bought it. You will not find a better place to repair your vehicle. Paint, performance and customer service are second to none. Thanks for an exceptional job!!! I will definitely recommend Midwest Auto Collision to all my friends and family.

So I got into a hit and run accident a few weeks ago while driving my Honda Odyssey. I was kinda freaking out because I had never been in an accident before and had no idea what to do. Luckily I was close to home and was able to make it home. As it turned out one of my co-​workers had just had her car repaired at Midwest Auto Collision and gave me their contact info. So I called and they came out to my house and took pictures of my van and took care of everything. The service was awesome they towed my van and had a rental car delivered to my home in no time at all. In less than 2 weeks they delivered my van back to my home perfectly repaired and detailed inside and out. I couldn’t believe how clean and nice my van looked. They also covered my $ 500 deductible and gave me my lifetime warranty paperwork. I was sooo impressed and would recommend this body shop to anyone! ;)

My car turned out amazing. Could not have asked for better results or customer service! Will definitely be referring to friends and family. Great job, guys!!!

DO NOT DO BUSINESS WITH DAVID COOPER! MIDWEST AUTO COLLISION TREATS CUSTOMERS HORRIBLE, ESPECIALLY WOMEN!!! I was in an accident, my car needed cosmetic repairs, I agreed to let David Cooper, from Midwest Auto Collision repair my car. He had my car for nearly two weeks, when it was finished he tried to pressure my husband and I into paying him with cash instead of check… that was the first red flag. I told him no, came to pick up my car, had to sit in a filthy office for 30 minutes while he pulled my car around. It was nearly dark, and his shop is in a bad neighborhood, and I couldn’t see my car well because there was inadequate lighting outside.
The next morning, I went out to look my car over, and I saw there was paint over spray all over my car that David neglected to clean off. In my contract, the agreement was free full detail of car to customer, that did not happen… my car was filthy dirty, it looked like someone put muddy shoes all over the dash and inside of my car doors, the attention to detail was lacking to say the least.
When I saw these things, I called David and asked why he did not honor our contractual agreement, he tried to talk over me and just kept telling me to bring it back in. I advised him that I don’t have more time to waste bringing my car back to do something that should have been completed. He then became belligerent and said: I can make this easy on you or hard, which way do you fucking want it? I told him that he has no right to speak to me that way. He proceeded to curse at me and yell and finally hung up. I texted him to advise I am reporting him to the BBB. At that time, he started calling repetitively, and texting. I did not answer his calls.
Not one time did David Cooper ever apologize take accountability for doing a terrible job on my car, and for breaching our contract.
Stay away from Midwest Auto Collision. They will not honor your contract, if you say something, be prepared to be harassed and talked to like YOU did something wrong.