Hotel Indigo Columbus Architectural Center

I love this hotel. I seek out this specific hotel to stay in anytime I have to come to Columbus and it’s always a relaxing experience. I am a flight attendant so I am a hotel expert at this point. I never have to worry about if the rooms will be clean or what kind of check-​in experience I will have. The staff is very polite, the rooms are spotless and modern designed, the bathrooms carry AVEDA products which are considered top of the line by hairstylists, it is close to everything you’d want to walk to in Columbus, the rooms have Keurigs in them, the rooms are quiet, and the parking is plenty. I have never tried the restaurant, so I cannot speak on that. I will always stay here as long as I come to Columbus.

They advertised Hoosier Mama Bloody Mary and gave me V8. Are you kidding me? The service was awful. And the food was neat inedible. Don’t bother.

Nice room, clean hotel, & it’s pet friendly. You can’t tell pets are allowed to stay with their family because it’s a clean place & is marticulously fresh! Room service needs to include utensils with your order, a copy of receipt upon request, but John saved the night! Dallas at the front desk deserves 5 Stars!

Everything was booked in Bloomington, IN on the day that we needed to be at IU. Come to find out there was fest going on that the closest available hotels are about an hour away, which turned out great for us as we would not have found this place! It’s in downtown Columbus, 2 blocks from all the restaurants. The hotel had your non-​traditional décor, hallways were so bright, and all the furnitures were like artwork! Friendly staff, too! We booked a room with a king size bed and they upgraded us to a king suite! The room had a foyer, balcony w/​patio chairs, 2 shower (yes, 2), water closet, Aveda toiletry products, dual sinks, robes and cotton slippers, comfortable pillows, and a keurig coffee/​tea maker. Most comfortable place we’ve ever stayed at, and we’ll definitely be back even though Indiana University is about a 45 – 55 minute SCENIC drive. By the way, we walked to a restaurant called Henry’s Social Club (HSC), which will be in another excellent review!

Nice little hotel. Seems to be up to Indigo standards, even if the town is not. Columbus is a very small town with not much else to offer beyond business meetings.
Cummins and the other large businesses in the area primarily use Indigo as a hub for out-​of-​towners to be close to downtown and available for meetings and such.
This is much nicer than any of the other hotels and motels in the area. Recommended if you want to stay locally.

The place is great, modern, friendly staff, decent food. The problem is they are understaffed at night, I ordered room service and by the time my food got to me it was cold or burnt. It took a while to get the food as well. They did take care of the bill for the burnt food but they saw it before it came to my room when they put the lid on and decided it was okay to give a paying customer. All in all its a good place to stay but expect to wait a while for service after 4 pm. The thermostat is out of whack and it goes from hot to cold extremes. The wifi is AWFUL. Mainly business travelers stay here but it’s within walking distance to the main area of town and you can find a variety of eateries and shops.

This is not the worst hotel but the worst Indigo Hotel I ever stayed in. Rumor is the franchise is really upset with how this hotel is managed. It’s located in the middle of nowhere and no tourist will come here, it’s only business travelers and the area is surrounded with business campus suburbs.
Let’s start with few good things:
1. Design is stylish like all Indigos.
2. Staff has been very polite.
3. Restaurant prices are not very high
4. There is laundry on site
And now let’s quickly move on to bad:
1. The wacky thermostat system that swings from 68 to 80 degrees at night. I set it to 72 and the actual temperature went up to 78. Then when it was set at 73 the actual temperature dropped to 68. Good luck waking up in puddle of sweat only to wake up freezing towards the morning.
2. Wi-​fi is of very low quality. I am not talking about Netflix but just to load a website takes forever with several timeouts. I did the testing and the latency is between 2000 to 3000 ms with many packets dropped for those who are interested in this type of stuff. Obviously complaining to front desk has zero results.
3. The restaurant on site was out of smoked salmon all week long. The eggs in the morning are made of powder and you can definitely taste it. In fact I think everything is pre-​frozen and then just microwaved.
4.Gym has this weird design with huge windows opening to parking lot right from your side and back as you exercise. No shades whatsoever. Hello creepers!
5. No robe.
6. No keurig but some ancient coffee maker.
Not a good Indigo. Let’s see if I manage to publish this review with the crappy wifi.

Hotel Indigo is great! Not sure there is anything they can improve. It’s comfortable, stylish, has kind and considerate staff, and a cute dog who lives in the lobby. Our room was adorable and (unlike most hotels) the cute, stylish linens were actually soft and comfortable. Everything was clean and orderly. We loved it, and the price was great (we were part of a wedding block, so it might have been slightly reduced). I would definitely stay here again in a heartbeat if I was in Columbus! Plus, it’s right downtown and easy to walk to everything.

Very nice hotel. Check in was quick and the guys were helpful. The room was big than I expected. They had a cd playing when u walked in your room, which I found nice. The bed was big and comfortable. The bathroom was decent size with a walk in shower. The restaurant has good choices and the prices are great. Overall id recommend this hotel.

Bathroom door didn’t work. «Included» breakfast was only 2 items on the menu. Service at breakfast was very poor. A nice property but apparently badly understaffed. Not worth the (high) cost.

This our 2^nd stay at the Hotel Indigo in Columbus, Indiana. I would not go anywhere else. Well I did, and regretted it (I’m looking at you, Motel 6 and Hickory Shades!).
The rooms have ample space to kick off one’s feet and relax, whether it be on the high back chair and ottoman or the king bed.
And the best part? No funky thousand year old funk that you might get at some other chains.
Actually, the interior décor is a vast improvement over IHG’s other stablemate, the Holiday Inn (Midtown Manhattan, I have you in my sights).
Why deny the Hotel Indigo 5^th star? The bar and restaurant are the hotel’s Achilles’ heel. Not having ginger ale, a staple for drink mixing, seems a little odd. Also, the dining options are limited (something else echoed by some other reviewers).
If you’re willing to drive 1.7 miles, there’s the Lincoln Square Restaurant, a great place for breakfast.

We had a great 4 night visit with family in Columbus and stayed at this Hotel. It was very comfortable, welcoming, and offered great services and extras. I would stay here again and recommend it to others.
On the plus side: the pool, the staff, and the extras in the rooms (coffee maker was much appreciated). Opportunities for improvement: better food service, particularly breakfast.(The lack of full kitchen facilities limits their offerings).
The location was great — easy to find and near everything downtown.

Boyfriend and I stayed here for one night. The décor is very modern with a quirky twist. The room was very clean and comfortable. There was no noisy guests or unpleasantries. It is also within walking distance to nearby restaurants and bars which was nice as we were in town for a wedding reception down the street. The only downside was the front desk staff — we walked in and waited 15 minutes without being acknowledged while he finished a phone conversation before checking in. It happened again when we tried to ask for directions. Overall, a nice stay but staff could work on customer service skills

Hotel Indigo was very nice and very friendly. Miles the hotel mascot is absolutely one of the best mannered dogs I have ever seen. I liked that it was so open and the rooms were nice and very clean.
When you add the breakfast for 2 to the room rate it is definitely worth it. The breakfast menu is really very limited but what they do have is very good.
Also while talking with the front desk upgrades in rooms really are not that much. If the suites weren’t full I might have upgraded.
My only cons to the entire trip:
1. The walls are very very thin. I could hear the people next door and everyone in the hall.
2. Then whoever was running the kitchen that night made something that smelt bad and burnt it on top of that. That smell just lingered up and down the halls. It was horrible and with the gaps under the doors it came into the room and would wake you out of a dead sleep.
3. No refrigerator in the room. Strange.

After years of coming to Hotel Indigo 2x’s/year, I can confidently say I LOVE this hotel and always look forward to staying here. Walking distance to restaurants in downtown Columbus, Miles the concierge dog, fun, Haiku poems, funky, happy & contemporary décor throughout, fabulous workout room (I’m a fitness trainer), delicious menu of fresh & healthy food, comfortable & enjoyable bar, a small portion of hot chocolate cake with a scoop of vanilla via room service (!!!), and Aveda products. Really, what’s not to love!!!
The only reason I hold back the 5^th star is because I can hear people in the hallways & sometimes in the room next door. On one visit, the room on the TV side of my room complained to the front desk that my TV was too loud at night & I hadn’t thought the volume was up too much. Having said that, I have never been kept awake or been woken at night.

The best hotel in Columbus IN! Love the room… Great design and very comfortable… Very reasonable pricing. The only concern was they are so busy it is hard to get a reservation. Definitely going to stay here again. Walking distance from great restaurants and bars.

Stayed two nights on a trip with my parents March 2012. The hotel is alive with color and I absolutely loved it. The staff was so friendly and helpful, parking is self park and it’s free. The lobby had board games and nice seating that made it very guest friendly and both nights it seemed like a fun hang out spot all on its own. The rooms were again very colorful, amenities were great, even had a keurig with a great selection so I could brew a cup before I left the comfort of our room. If you are in the area this is a great hotel to stay at, a few blocks away you are in the heart of downtown with a nice selection of restaurants and bars. There is a college there too with a movie theater that if you aren’t looking for you will miss, so take the time to explore.

When we walked into the lobby of the Hotel Indigo with our dog, someone immediately came over to welcome us and to hand us a bag of dog cookies and a bottle of water. That was pretty much the Hotel Indigo in a nutshell: dog-​friendly and human-​friendly. The staff really bent over backwards to accomodate us and our dog, and I personally liked the décor. The hotel is very clean and well-​maintained. Miles the hotel dog is a terrific ambassador, and I’m only sorry our dog was too nervous to play with him, despite his best efforts.
We really enjoyed our stay there, and Columbus in general, and would go out of our way to visit both again.

Very standard Hotel Indigo. That isn’t a bad thing though. A lot can be said about repeatability. So if you don’t like modern, or large murals Indigo’s are not the place for you.
What I liked:
The little dog in the lobby
Compfy beds
Roasted Red Pepper Hummas (yum)
What I didn’t like:
My room kinda smelled like mildew.- although we used our in room coffee pot and it covered up the smell

Pluses:
Very modern furnishings with a Modern Euro Feel.
Nice bar downstairs to unwind in and a cute poodle who greets you when you arrive.
Clean and well kept property. Nice toiletries-​soaps and shampoos.
Quirky fishbowls and personnel statements around the hotel are kooky but distinctive.
Both the Wall Street Journal and USA Today are available for guests.
Limitations:
Not very soundproof windows and with the postal mail handling facility next door and car street noise is prominent.
Limited food choices in the surrounding area, and it can be challenging navigating around the numerous one way streets to find the hotel off the interstate.
Breakfast is not included in the room rate (and at $ 150/​night they should provide something at that price.)
Internet service was slower than expected.