Hamilton Equipment

Amazing! My experience was amazing here and I appreciate the knowledge and advice given by there staff. Moved here less than 2 weeks ago and so happy I found such a great local business. The reviews below are troublesome to read but give them a shot. They will make your day.

This place provides a pretty decent «we fixed your weed eater but not really» situation. They charged me, it wasn’t actually fixed when I got home. I went back the next day, they wanted to charge me again because there was no proof that they didn’t fix it. I support local business but not when it victimizes itself and points fingers at customers.
Let this company rot. They cock their attitudes and can’t do their job. Useless.

I took my lawn mower in for repair. 2 days later, Tiger Griggs calls and says my lawn mower is ready to be picked up. When I get there to pick it up, which is about 2 hours after they called me, I learn that they had given my lawn mower to the wrong customer. I told them, «Let me get this straight, you f@cked up by giving my lawn mower to the wrong person?» Oh, they had a fit cause I used the ‘f” word to describe their mistake. I ask who the manager is and Christy Griggs identifies herself as manager and tells me that kind of language is not going to be permitted. I told her I wouldn’t be using that kind of language if they hadn’t f@cked up and gave my lawn mower to the wrong person. I told she was a pretty sorry manager if she lets her employees give my lawn mower to another customer. She then called her husband Trae Griggs from the back who came out and bumped chest with me attempting to be intimidating. I left because he was looking for a fight. An hour later they called and said they had my lawn mower but refused to deliver, even though I had already driven across town once to get it. I posted my experience on Facebook and the harassment started with Tiger Griggs attempting to friend me on Facebook so he could get in on the thread that was bashing him and his Dad’s business for giving my lawn mower away, I blocked him. Then his Dad, Trae Griggs who is one of the owners, sends me an email on Facebook calling me a coward because I wouldn’t fight him in his business. The harassment continued with him calling my cell phone and sending what I considered threatening messages. Bottom line, if you’re not satisfied, you’re going to get bullied by this @sshole. There are other lawn mower repair places in Columbus and if you’re smart, you won’t use this one.
*Yelp doesn’t recommend my review because I have better things to do than constantly write reviews on their website. But, I implore you not to use this company if you have the good common sense that God gave you.