Embassy Suites

Room is huge, clean, new, efficient at a great price! If only the bar was stocked, bourbon please, sorry-​out, olives for vodka-​sorry-​out, bartender is always missing & im the only one at the bar at 6pm, he definitely is not into this job, annoyed I’m ordering drinks & food.

I stayed at this hotel for about a few weeks and it seemed to be ok — I guess it was because I barely interacted with anybody except one front desk person who was nice. This time I stayed 7 days at a stretch so far. My room was not serviced by housekeeping for 5 of the 7 days I stayed there. The first night it was not done so the next day I complained to the front desk and the next day it was done. THen again it was not done. I called the front desk and another guy named SHAROCKO was unwilling to listen to me and kept arguing with me and wanting to transfer my call unwiling to even talk to me. He is the rudest, badest, meanest, most customer unfriendly person who literally was yelling at me and talking over me. The next day I complained about the housekeeping and theis giu to the front desk and they said they would let Brian the general manager know but still the housekeeping was not done. Today I cam back to my room to find yet again no housekeeping was done.
That is a total of 5 days without the room being cleaned.
Also I noticed today tha the table, the sofa wre moved from the location they were confirming that someone was using my room in my absence because even though no housekeeping was done, certain things were moved from the spots that I had left them at.
This is one of the worst hotels to stay in — might be good if you dont talk to anyone, dont ask for anything.
Please DO NOT DO NOT DO NOT STAY IN THIS HOTEL.

SO happy we picked this hotel!
This was one of the best hotel choices we’ve made in the last couple of years. We tend to not have much luck with our hotels when we go out of town. This one however, was a great choice. We were in town for a concert, and were hours late, driving from Akron in a blizzard. When we finally got to the hotel, the man checking us into our room informed us that the bar was an open bar for the night and we should help ourselves after we’re situated in our rooms. Too bad we were dead tired from our commute, but we did grab some food and a couple drinks from the bar on our way out to the concert that night. Really great options for food and the bartender and waiters were very accommodating, very impressive.
Our room was so spacious, and the beds were so comfortable. I loved the view of the city from our window at night. The bathroom was the perfect size for me (we have a small bathroom at home so I appreciate a good-​sized bathroom anywhere). Everything was very clean and laid out for us and they even gave us complimentary robes!
Fantastic stay.

Haven’t even checked into my room yet. Having dinner in the 5star restaurant. Highly recommend. Service is great. While sitting here waiting for my room to be ready, the front desk clerk came in, handed me the room key, told me my luggage had been taken up and that I was all set. Love this service. More later. Here for 9 days.

My husband and I were here for about 6 days last week and were very pleased by the amenities, service and cleanliness of the hotel. I would recommend this location to anyone.

I went here for a national company seminar and meeting. Hotel was very clean, and staff was professional. Facilities nice and roomy. Room service was quick, food was good.
Thank you for making our stay a pleasure.

This is a fairly new location. It is located right beside the airport. The staff is very friendly and welcoming. The breakfast at embassy is always amazing, cooked to order pancakes, french toast and omelets.
The reception hours in the evening are pretty nice as well. The drinks are unlimited and they have a few snacks to choose from. Whenever I can find a embassy hotel that is where I usually stay because they never disappoint.

Great hotel! Seems like new construction. Friendly staff, nice rooms with big flat screen tvs, excellent free breakfast, free wi-​fi and newspapers. Hotel, grounds and rooms all immaculate. Very close to the airport, but little noise from the planes. The room is so big, I feel like I’m living in an apartment.

Very nice hotel, good rates, hot cooked breakfast and finger food and drinks in the evening daily free. Very neat and clean and close to airport.

Great location, staff was very friendly, offers very clean rooms. Very nice, new hotel with a clean modern interior. Lots of items to choose from for Breakfast, plus made to order omlets YUM!
Stayed for Ohio State Game Vs Michigan cost of cab from hotel was $ 20.00 for 2 people.

The hotel itself is great. The staff is nice and professional. The rooms are very clean, large with lots of amenities (2 TVs, refrigerator, microwave). The management reception is great. Despite being next to an airport, the rooms are incredibly quiet. There is a nice breakfast, exercise facilities, pool, etc.
The reason I gave it 3 stars, however, is that their internet access (wifi) is terrible. When I travel for business, internet access is essential for me. Their wireless is very flaky, forcing me to log off every 10 to 15 minutes. It’s pretty frustrating and is pretty much a deal breaker for me.

I am in Columbus at least once a month on business. This places offers very clean rooms and awesome service from the staff. The management reception is great too. It goes for about two and a half hours. During this time, unlimited house booze and draft beer. They also provide some light snacks.
Every morning there is also a nice breakfast offered with an omelet station. This is also FREE!!! Everyone loves free, right?
I definitely recommend!

check in: Pleasant staff. I checked in at around 9 PM. There was only one person working so there was a few minutes’ wait, but unremarkable.
Room: The room was very clean. Flat screen HDTVs in bedroom and in the living area. Microwave and refrigerator were very clean. Bathroom was very large with a nicely-​tiled stand-​up shower (no tub). Linens and towels were clean. The room was very comfortable and I would definitely stay here again.
Parking: free surface parking.
Breakfast: The layout of the breakfast area has very poor flow. Many guests, myself included, were running into other seated guests as we were making our way through the cooked-​to-​order omlette line, coffee/​juice station. There are no servers and I couldn’t find any water in the breakfast area, which I found to be frustrating. The quality of the food was unremarkable as well– they had the usual breakfast items: bacon, sausage, biscuits & gravy, potatoes, waffles. I couldn’t find anything too healthy in the buffet line. I would rate the quality of food to be about 3.5 of 5 stars.
Wifi: If you’re gold/​diamond, you just «bill» wireless to your room and it’ll come off of your bill. Otherwise, you’re stuck paying for wi-​fi, even in the lobby.
Check-​out: painless. No complaints!

Stayed this holiday weekend with my family. We have stayed at other Embassy Suites and other hotels in the Columbus area. It has been challenging for the six of us. This is an excellent hotel. Clean, new. Great service. Nice indoor pool. Breakfast is amazing, although the staff has difficulty keeping up with busy times. The happy hour is great. The restaurant is great for breakfast, but not visually appealing for dinner. The food is good, however, either via room service or at the restaurant. No free wi-​fi is a pain.

I was coming back to Columbus to see the family for Christmas and wanted a decent, newer hotel to spend the time. I’m a dedicated Hilton person and really wanted someplace nice close to Grove City where the family lives. After ruling out the dated Garden Inn and Hampton in Grove City and knowing the Doubletree downtown had seen better days, I decided to stay at the Embassy Suites-​Airport and liked it.
Hotel is newer and has a decent looking lobby. Rooms are good however I found the bedroom a bit cramped. There was really no room to store two bags. We kept those in the living room. Staff is good and friendly. Fitness area is standard newer Hilton with decent amount of Precor equipment. However, Wifi sucked! I’ve experienced worse Wifi at the Conrad Chicago and theWit but those were downtown locations. I don’t really expect dropped signals and having to fight with the neighboring McDonald’s AT&T wifi signal. Hotels need to realize that a good strong Wifi signal is a VERY important feature. And as more people have tablets, that little Cat5 cable connection in the room is not going to cut it. Also, I choose this hotel strictly on the fact that it was the newest Hilton brand property in the city. On my next trip to Columbus, if the new Hilton downtown is open, I will be staying there. This Embassy Suites is not a bad hotel at all. And it’s great if you need to stay near the airport and it’s a quick drive to Easton but I’m a «downtown» guy. I want lots of stuff around me, besides a Turkey Hill and McDonalds. Also, if I wasn’t a Hilton Diamond member, I would choose the new Sheraton Four Points across the street. It’s a newer and cooler hotel than Embassy Suites.

I’ve stayed at this hotel almost every other week over a period of four months. Got to know several of the staff at the front desk, restaurants, the shuttle drivers, and of course room service. The staff are very good. The place is a really good deal for the business traveller. Not your average budget hotel. Rooms are spacious, well furnished and well-​kept. Just a few minutes from the airport and the Easton area. Breakfast is included and isn’t that bad. However, this hotel has had some serious problems with the menu, in terms of quality and consistency of the dinner and lunch options. Depended on who was in the kitchen that day. You won’t go wrong with the burgers (classic and veggie), the house salad with grilled chicken, and on most days with the grilled salmon with rice. Stay away from the mussels! They were terrible. All else is mediocre.

Horrendous. I am a pilot and spend over half of my life in hotels. For an Embassy, this place is terrible. If not on top floor, you will hear the toilet flushed as it is a high pressure system. The staff is stiff. Most have zero personalities and not friendly. The breakfast is a hassle. Every morning they either screw up a basic over medium, no bananas, no Earl Grey tea or something like that. The service line for coffee, drinks and toaster is crammed and can’t get anything from there without bumping the diners seated nearby. Management is apathetic. I have complained every other day during my 20 plus days total I stayed here. The rooms are nice and place is still new and clean. Quiet rooms on the seventh floor, especially the back, odd numbered rooms.

Wow, I’m pressed. Easily the nicest Embassy I’ve been too. Super nice staff and the rooms are VERY nice. Two huge flat-​screen TVs, a huge stand-​up shower and brand-​new through-​out. My new go-​to hotel in Columbus.

The «Gold Standard» for Embassy Suites. New place, modern look with great open and large rooms with multiple flat panel TVs. Staff was nice, the bed was super comfortable. Conveniently located close to the airport (although deceivingly not right next to it with a location on «Airport Dr»), easy access to downtown and close to Easton. I will stay here again if I come back to Columbus.

Very nice, new hotel with a clean modern design… which I love. But, there’s nothing to do or see near here. If you want to go to a bar you have to drive 15 min into town and risk driving after drinking, no bueno!
…or go to North to Easton, which is a bunch of lame chain restaurants.
It has a very nice, large gym with state of the art equipment and nice indoor pool/​hot tub. (The pool deck tile is slick a snot when wet, be careful. I almost fell several times!)
Rooms are very modern as well with separate bedroom and two large flat screen LG TVs.