1 review of Berger Transfer & Storage, Inc. – An Agent Of Allied Van Lines
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Erica P.
Place rating: 1 Bothell, WA
Following the signing of my moving contract, the coordination of this move and the customer service provided by Berger has completely fallen apart. I was provided false and incorrect information from Berger for everything from the required use of a shuttle to load my truck, to the number of movers loading my truck, to the time it would take them to load it. Add to that the poor attitude of the truck driver, the fact that an item was left behind on the front lawn(placed there by the movers), and Berger’s lack of action to resolve any of it, and I am an extremely dissatisfied customer. The manager at this location has also not held up his end of the agreement in investigating my complaints in a timely manner. At this time, I have filed a complaint with the BBB, and am awaiting additional contact from Berger or the BBB regarding this move.