Chandler Collision Center

Chandler, is amazing. Their customer service is the best! They called daily to keep me informed on the status of my Acura 3.2 TL car. THANKS Heather, you’re the best.

Took my car here for body work and wheel repair. WORTH EVERY PENNY! First, the customer service and front end folks are polite and upfront with the details. They helped work me into a rental and kept me updated on the progress of the repairs. Second, the facility is immaculately clean, staff presents like a professional group should, and waiting area is comfortable. Lastly, the repairs made were flawless and completed on time.

I did not get any work done here, but because of the service and interaction I had with them they get 5 Stars.
We came in with an insurance claim that was a pretty high number, completely under our deductible so we’d be paying completely out of pocket. That was fine with us, as long as the car was fixed.
However once their staff looked at our car, one of them was convinced they wouldn’t need such extensive repairs, and even went so far to do a little work on the spot to show that the damage could be fixed by a good detailer rather than a full on collision repair shop like them. They gave us a place they liked and let us go, reassuring us we likely wouldn’t need to drop the car off any where for more than a day, and if we did we were always welcome back of course.
This was an incredible relief as other places have suggested anywhere form 3 to 10 days out of service, meaning we had to work our schedules around picking up and dropping off the car and getting a rental and just so much stress we didn’t need.
That they would forgo business in our interest, recommending the best course of action for our car and to save us money tells me they’re honest. They were polite, friendly, and had a nice waiting area on top of that as well. I wouldn’t hesitate to go back if we did need work in the future.

When I went to pick up my car I thought they had correct all the problems that the previous body shop had done, but after driving it around for a couple days I noticed that there were still some major problems including some wind noise from a re-​hung door and not connecting some of the electronics back correctly. The corrected some of the problems and made up for the last place that screwed up my truck, but didn’t complete the work properly in major areas. At first I thought this place was great and at first glance everything looks ok, but it’s not. I am gonna have to take my truck to a third place now to have what Chandler’s should have repaired and corrected.
I would say after the sour experiences I had with a couple places to repair the same issues, do you research prior to picking a body shop. It it’s a small job I am sure they would do it ok, but big jobs for big boy trucks needs to be repaired by big boys used to big expensive toys.

I pretty much got my entire passenger side of my 7 year old car fixed here after someone hit me. It was a smooth process (along with the help of the insurance company) and was done in the time said it would be ready. My car looks great! The only problem is that now my drivers side looks a mess compared to my newly repaired and painted passenger side!
Friendly staff, great location. Highly recommended and have recommended to friends that got minor damages.