Mancini’s Sleepworld

Lady Sales person was rude. First they tried to push really hard to sell it. Since we were just started looking for nice mattress. I told them I won’t be buying today, I am Just looking for now, also I was particularly looking for particular model and want to compare price. She told me directly I don’t like you looking somewhere and coming to check price here. I was quite surprised by her behavior.

Mancini’s made it easy to shop. We were able to get a nice deal for a bed and a bunk bed. Ask for Al when you go to Daly City. Excellent service, no pressure, AL helped us choose the right bed for our needs.
They are very good at updating you when your delivery is going to be made. They gave me two updates including a final call telling me they were 10 minutes away. They usually deliver if you buy your bed before 2 p.m. on the same day.
Al is very patient and the people he works with are also very knowledgeable and skilled. I’ll definitely go back to Mancini’s for future needs.

Worked with Miles to get my new Tempurpedic. I asked that it arrive in the box un-​opened so I could be sure it was brand spankin new and not a return. When the truck arrived as promised — my queen size mattress was the only one in the truck in the box! The others were bagged of course. But wow — I am a happy customer all around… Can’t wait to get a good nights sleep too! :-)

I walked in yesterday and was immediately greeted by Raymond who had me try out different mattresses while explaining the differences amongst all of them. He was able to answer all of my questions and helped me find the mattress I needed within my budget. Will definitely go back when it’s time for a new one and will recommend this location to friends and family. Thank you Raymond!

By far the best service I’ve received in a very long time. I highly recommend you visit Raymond. He was friendly, knowledgeable, and very professional. I didn’t feel that he was pushy like all the other stores I visited. Raymond took my budget into consideration and helped me find the perfect mattress for me. Thank you so much!
–Grisel

A few months ago we walked in to purchase a king size mattress and frame… I knew what I wanted since we have been looking for months.
When the bed and mattress arrived, we didn’t get to try it out until a few days later since we were still moving into our new home. When we finally did, we noticed the bed was caved in the middle. My husband check it out and noticed the legs were stripped and the screws weren’t holding the mattress up.
Called the store and they sent the crew back to fix it. All the guys did was flip it and stripped the other side of the legs. I was really upset this time when called the store. This time I spoke to Al, who explained he would fix the errors by his co worker, errors including the fact that this was a king and needed slats but he did mention it may not work with this frame model. He threw in some bean bags for the kids for all out troubles, and mattress cover we were never offered.
He suggested after so many different crews visiting and trying to fix it, he offered a new bed frame all together — an even exchange. We found a really beautiful frame that had storage and lamp plugs. Instead we received one without storage and the electical plugs were blown.
Pretty sure I was being punked, or at leased we felt like it. We spent thousands and the service and products weren’t living up to its worth. Finally Al delivered the correct frame we wanted only when they realized they couldn’t fix the plug.
In the end, we do love our king mattress and frame. Just wish so many mistakes weren’t made before we could enjoy it.

Had a GREAT experience with Raymond. He took care of my purchase of a new Tempurpedic Rhapsody Mattress. Made the whole process painless and simple. I was in and out quick.
If you are in need of a new Mattress, I would not hesitate to suggest you see Raymond!

My husband and I came to find a new mattress for our daughter. Raymond Chau was the most perfect sales rep we have ever worked with. He gave us space, made recommendations, and let us make our decision in private. He made our purchase easy, enjoyable, and fun. We will buy all our future mattresses and bedding here. Thank you Raymond!

We had an awesome experience! Bryan helped us figure out what we were looking for in a mattress and was patient with us as we tried out multiple options. He even helped us find the perfect bed frame for our unusually shaped bedroom. We are very satisfied customers!

Best experience ever!!! I’m about to move in to the new place and I need a really good mattress so I can have a good night sleep.
My wife and I are very happy with the Simmons mattress for a longer time, we walk in to Mancini’s sleepworld to check which mattress we would like to buy for our new place.
I was greeted right the way with Raymund and he start to showing the mattress because we came with our kids I know is going to be hard for us.
Raymund is very patience with us and never push us at all, he told us to take our time to try sit and lay down at the mattress as long as we want.
Long story short, we finally found the mattress we like and the second problem we have is to find the white bed frame! because there is only ONE model in the store with white bed frame again Raymund take his time to show us what they have in the catalog which is similar to white and because we have to move to our new place he set up 2 things for us, 1. the delivery for our new mattress. 2. To pick up the old mattress in 2 different address (Excellent ;) Yeeeepy! We finally found the mattress, the white bed frame and the pillows for us to sleep with our new bed with ZERO % interest for 24 months.
Bay Area folks! If you need a mattress I suggest you to come to this store and ask for «RAYMUND» tell him what you want, what you need and what is your budget, he will show you the best value for your bucks!!!
Good job Raymund!!! I wish you help a lot of people to find the good mattress!!!
A+ for your service :)

This review is for Bryan! I am giving him 5 stars for his excellent customer service. He took the time to show me the different types of mattress as well as the different types of frames. He did not pressure me to buy which I liked, and gave me space to browse but was there if I needed him for additional questions. I walked out buying a frame and mattress :)

Shopping for a mattress is a pain. These guys made it bearable. After visiting another competitor, I was able to narrow down on the right mattress at the the right price within an hour. Bryan worked with my budget and was able to offer expert advice on what mattress would best suit my sleeping habits.

This is a very good and helpful place. Very little salesman pressure and very down to earth compared to the other place in this complex… where the manager seemed slimy and not so nice. We ended doing most our business was with Brian after first dealing with Nadal. Brian is very informative and provided the right amount of attention. We felt he was honest and forthcoming. He even stayed beyond the close time to finish helping us. Go see brian! We’ll be return customers. Thx brian!

I’m giving the 5 stars for Raymond’s customer service. My wife and I took her parents mattress shopping. We were greeted and helped by Raymond who asked us questions regarding comfort levels. After shopping around he pointed us to a mattress that fit our budget and comfort. We also purchased a box spring and received free pickup of the old mattress along with free setup and delivery.
This is a great place to shop if your looking to furnish a bedroom. Great selection and lots of cool stuff. O Yeah the service is top notch too !!!

This is my first review… I don’t usually do this kind of thing, but I felt compelled to share after my recent experience… I hope this helps anyone out there…
It’s been roughly 20 years since I last bought a bed. My wife and I finally decided it was time to put old reliable out to pasture and get a new bed. Easy right? OMG what a cluster… Everything has changed dramatically. Good old cotton mattresses don’t exist anymore, (has cotton and natural ingredients like wool become endangered species?) everything is some kind of memory foam or variant, you don’t flip the mattresses anymore, and the life expectancy is halved to 10 years. Oh, also the cost has tripled. Bottom line after sleeping on a cotton topped standard mattress with no issues for 20 years, apparently I am now a «hot» sleeper? Right… All the major brands now highlight cooler sleeping options with all kinds of buzz words — TRANSLATION: almost all of the newer mattresses sleep much hotter because of the cheaper to produce memory foams now almost exclusively used. UGH!
Anyway… if you’re looking for a new bed be ready for an unwanted but necessary education in the mattress world of today. I went to all the major mattress chains in the bay area in my quest to get a decent and simple «COOL» sleeping mattress. I’ll be honest 99% of the sales people I encountered were either uninformed or sleazy (think used car salesmen) or understaffed with very limited inventory to choose from. It was incredibly frustrating to say the least…
That being said… Some good news…
Finally just by luck while shopping at Target in Colma Ca. my wife suggested we take a look at the mattress store she spotted across the parking lot «Mancini’s Sleep World» in Colma. I was greeted By Raymond a sales person. To my surprise we was incredibly chill, knowledgeable and really seemed interested in helping us. (Also, they have an extensive inventory with lots of options to choose from) His colleague Al was equally as friendly and helpful. A complete opposite of what I had encountered at all of the other stores I had been too. (7 – 8 in total) Long story short: I explained my situation and what I had been through and both Raymond and AL really helped educate us on all our options, and ultimately helped us buy a great bed. Raymond got us a terrific deal, we felt really good about the whole experience. Thank you Raymond and AL for all your help and patience. You are good guys and Mancini’s is lucky to have you!
So… if you’re in the market for a new bed save yourself a lot of time and headache and go see Raymond and AL at Mancini’s in Colma. You can thank me later…
Cheers…
–Chuck

If I could give a zero (0) for the service and experience, so far… I would! My boyfriend and I had gone to numerous mattress locations in searching for Just The Right One. Finally walked into Mancini’s and was greeted by Scott. Who was a very nice, friendly Sales floor Manager. Which of course didn’t let me leave unless he made the sale. And that was fine with me because in the end I walked out with a mattress and a bed frame that I loved. Best part, he through in the bed frame FOR FREE!!! mind you, i just purchased a bed approximately worth $ 2500. and that bed frame was on sale for $ 975 i believe.(which he through in for free) that’s how he got the sale!
so 55 days after I’ve tried this Tempurpedic, I just cant anymore I cannot sleep, I can hardly move my body i’m so soar, the bed is still way too firm, so id like to exchange. I cannot get a hold of Scott he is no longer at this location. I call the other location where they say he is at and hes never available and never returns my calls. this starts at around 40 days after my purchase. I make it into the Store in Colma on Monday ⁸⁄₁₀ and I speak with Al. (store manager) Great customer service but doesn’t seem to want to help the situation. Al now indicates that Scott is on Vacation and unable to be reached, due to this situation i have now in trying to exchange beds. Because Scott through my bed frame in for «FREE» i cannot down grade my mattress to a lesser value mattress, unless i now return the frame. My thing is look, he got the sale to begin with because he through the bed frame in. I’m not trying to give all my stuff back just exchange my mattress, they still have my money! Al says hes never seen anything like this before (throwing a bed frame in for $ 0)…blah blah blah. i think that’s a bunch of BS! Al refused to give me any contact info to a District Manager, Dave Christy? but said he would text him my info and i would receive a call back within 24 – 48 hours in regards to this.
so ill update this once everything is figured out. id love to keep a mattress from here but this service has sucked since week 2 after my purchase and money upfront. Scott said my bed frame would arrive in 2wks it took OVER 2 months. I will tell all my family and friends… unless you want to have a headache dealing with all this BS… go somewhere else. these mattresses aren’t worth my time or money.

I have very good shopping experience with this store. Bought 3 mattresses from Nidal, the sales rep, within 6 months. He is nice and very professional. Would heights recommend and go back if I need another mattress.

Mattress shopping is no joke. Today was a perfect day to shop for one since it’s the big «Memorial Day» sale. Started off with Sleep train … Fail. Walked over to Mancini Sleep world and was greeted by a nice man (Nidal aka Al). He greeted us with pillow covers, and off we went to find a perfect mattress.
Along came Chase Spitzer, the mattress connoisseur. I was looking for a firm bed so he showed us our options. I gave him my price range and he showed me around. Never did I feel any pressure to purchase a mattress. He let me do my thang and lay on each and every bed. I literally spent hours laying on beds figuring out which one to get. So… Hours later, I find the perfect bed. Worried about how much I would have to pay out of pocket today, Chase tells me about financing. NO INTEREST !!! I needed some time to think so I asked to check my credit and how much I was working with and also get an invoice on my purchase.
Raymond comes over and helps me with financing and tells me how much I’m working with. WOW ! Such a helpful man.
*NOTE: I was never thirsty. They offered a beverage while I wait. Thanks chase and Nidal a.k.a Al.
I went to the car to think for a bit … But duh… Come on! Who can pass up this deal.
I walked back in with confidence that I am making a great purchase. Chase greeted me and I told him I was ready to make my big girl purchase. He was so helpful. He told me about the wear and tear of mattresses and needing to protect my new purchase. I ended up buying a mattress, box spring, mattress cover, and to top it off, they had a Unilocal deal for free microfiber sheets. What a deal. Chase explains the financing options, and we close out the deal. I got the awesome 12 month financing instead of the 6 which would make it more affordable for me. So here I am now, waiting for my mattress be delivered tomorrow (yes, tomorrow! And it’s a weekend) and I can’t wait!!!
Thank you Chase and the rest of Mancini Sleepworld! (Everyone buy your mattresses from here!)

Best mattress buying experience. Pressure-​free, attitude-​free and drama-​free. The salesperson made himself available to every customer in the store. They had a very wide selection of mattresses from very affordable to high-​end.
I never entered Mancini ’ s because I always had the impression that it was going to be less affordable. But I was wrong.
Before going anywhere else, go here first. Once you do, it’ll be your mattress — go-​to place. I went to 5 different places before coming here. Now I know I completely wasted my time. But I never would have known if I didn’t see the other places.
And because I saw them on Unilocal,I even received a set of 600-​thread count sheets.
Thank you Mancini’s. I got my bed delivered to my house yesterday and I finally got my good night’s sleep.

I try to always admit when I am wrong and rarely put out reviews unless truly necessary — good or bad.
My experiences with Fidel last weekend proved that I was wrong. Being in IT management for over 15 years, working with vendors and salesmen have given me the experience to tell a «crook» or «sales pitch» from the norm. I was blindsided by Fidel’s honest factual knowledge statements that I thought was disguised as sales pitches. I initially thought he was another type of up-​selling car salesman. Boy, was I wrong. I left Mancini’s on Saturday telling my fiancé that this guy was pushing me to buy something against the consumer reports highest rating spring mattresses (Simmons beautyrest) and tried to up sell me the «Ferrari of spring mattresses» which was the airloom. I left confident that he was trying to sell that because of commission, and by Sunday… Totally educated the intricacies of why mattresses are so different. I ended up buying a temperpedic! He is a talented individual and is passionate in the things he does. I saw him a few days later at Popeyes and the guy totally remembered my name! Glad to know he’s down to earth and an honest guy after all. I stand corrected. Guys, you don’t have to buy anything from Mancini’s but if you even remotely considering a mattress CONTACT FIDEL. also, ask specifically for him when you get there!