Update — -although many ladies from the Fitness classes have complained about the lack of TV’s on equipment, filthy floors in fitness studio(which now has a moldy like substance growing in the front of the room), broken weight machines with markers writing the weights on them NOTHING has changed! In fact the corporate website E mails completely ignores us! The only thing they did was go from three Turbokick classes to… ZERO! And no 8am class at all on Wednesday morning! But hey they have money to keep opening new fancy gyms in South County. I do not understand their lack of customer service after they reeeel good customers in. Hey, if anyone is considering opening a CLEAN, maintained gym in the Collinsville/Maryville area PLEASE do! I have several people looking!
Kirby M.
Place rating: 2 Saint Louis, MO
The staff is friendly enough when you are there to workout and not overbearing but when I brought in a pre-paid deal which clearly indicated I was to receive two free training sessions with my annual membership(which I already paid) they dismissed it and would only honor one. Huh? So I took it to the South County Club who gladly honored it. They have plenty of equipment but the place is pretty dirty all the time. Also, they have a bad habit of letting machines just die and sit there. Again, I can go to all clubs and the others are always cleaner and roomier. I like the staff but not enough to give this place a better rating. I go though. It’s crazy cheap.