Prentiss Family Medicine

We couldn’t get in faster if the office tried. After filling out paperwork on both of my kids and arranging for their files to be transferred from Virginia Beach, we were in and getting started. Dr. Prentiss was lovely, and offered great advice on health and wellness to my kids. The same things I’ve been telling them to do, but when she says it, they do it. Magic.
My visit was lovely and we will be doing all of my family’s care with Dr. Prentiss.

First off let me say that Dr. Prentiss herself is wonderful. She appears to be a caring and thoughtful physician. It is disappointing to see her practice in such shambles.
I had my physical done here roughly 6 months ago. The labs she ran were hands down impressive! They were a 7 page report and in very fine detail, not to mention color coding! We made a follow up appointment to review the labs line by line and she made sure I understood what every reading was and how it affected my health.
Here is where the disappointment comes in. We scheduled a 3 month follow up. As we got closer, I had to reschedule due to my travel with work. After several, I do mean several (ie 4+) phone calls trying to reschedule, I was finally able to speak to the front office. The appointment was on a Monday and I did receive a confirmation phone call on Friday, reminding me to fast. I drove to the office Monday morning for my appointment only to find the doors locked and lights off. I called the office several times and knocked on all windows and doors. Clearly I was forgotten about.
Granted, there could have been an emergency in which Dr. Pretniss was not able to come in that day, however, where was my phone call? Where was the staff???
Long story longer– don’t come here unless you have lots of time and patience to waste on an unprofessional practice.
In turn, I am now looking for a new family physician, hopefully I can find someone as great as Dr. Prentiss, with a functioning office.