Millennium Moving & Storage

Wow! They made moving day easy
Matt, Dave and Jordan were awesome! They were pleasant and friendly and handled my furniture with care. There was little accident, a glass piece from my tv stand fell and broke. They felt terrible about the accident, but accidents happen and they just took a $ 100 off my bill. Super impressed with these guys and the company. You guys have my vote for the next move
Thanks.

DO NOT USE THIS COMPANY! THEY ARE CROOKS!!! I was quoted $ 96 hourly for 2 movers, but they showed up with 4 movers saying they needed to hurry my job and get to another. The owner showed up and lied to me stating the rate would be the same and then charged me $ 160 per hour. In addition to that, they dropped one side of my white soda on the ground and got it dirty. How they managed to do that when it was wrapped in plastic is beyond me. Needless to say, they weren’t the least bit apologetic! THE WORSE COMPANY EVER!!!

DON’T USE THIS COMPANY IF YOU CARE ABOUT THE THINGS YOU’RE MOVING…
I hired this company to move my antique 1903 upright piano 5 doors down on a row of townhomes. We had a thorough phone discussion, I disclosed that it was an incredibly heavy instrument, and last time it moved, we had 3 guys on it and it was almost an impossible move. I was assured that at least 3 employees would be in on the move, and that it would be out my back slider, taken 5 doors down across the rear common ground (of my association, not the neighbor’s yards), and in a back door. I felt good when I hung up, The gentleman I spoke with was nice enough (Tony – I think he was an owner or manager, unsure), and $ 150 was an outstanding quote against the competition.
The scheduled day of the move, TWO people showed up. To move a 2,000 lb piano. Tony, whom I spoke with on the phone, and his sidekick, both I would guess were 50+. Yeah. To move a One Ton PLUS piano…
It rained the night before. Instead of rescheduling if conditions didn’t suit, they went ahead with the move and made a game day decision to change the moving plan, around the front of my block (down the paved sidewalk). Okay, I deferred to their professional judgement. But then they took it through a neighbor’s yard and into the marshiest area of the block adjacent to a drainage swale. And when their dolly casters got stuck in the mud (because casters get stuck in grassy turf. Go figure…) and the owner’s buddy tried to free it up, he threw his back out, and was writhing in pain at 8:30am, screaming in my neighbor’s back yard. I offered to take him to urgent care, but the owner declined, and said he’d take him.
About an hour later, I called the owner and asked him what his ETA was. He said he was sorry about what happened, but «S**t happens,» and he was now on a truck with his other crew in GERMANTOWN, unloading. He’d be back with help «In a couple of hours.»
While my antique piano sat on a dolly, stuck in the turf, with impending rain.
THIS WAS THE MOST UNPROFESSIONAL EXPERIENCE I HAVE EVER HAD.
After I enlisted 4 burly neighborhood men, they labored fiercely to get the piano to it’s destination, which they did.
MORAL OF THE STORY: Friendliness and outstanding pricing does NOT a piano move. Oh, Yeah, and «S**t happens.»