Shaw’s

My cousin and I were at your store last week, late afternoon. We had a few basic items to purchase, and, some German Dumplings — Spaetzle. We searched, not long, all of what we thought were the obvious places. Decided to ask an employee… first guy, obviously, from the meat department, had no idea, very pleasantly found us, Charles! He had heard of it… searched for 5 minutes or more… went on a search for help… Marilyn! She, too, was more than helpful! After another 5 minutes or so, we found a possible substitute, proceeded to find the last few items, headed for the checkout. Who comes hurrying over to us, Charles, he and Marilyn had continued to look and found the Spaetzle. All done with courteous, good nature!
My cousin has lived all over the world… I have traveled a fair amount, and, am a retired Verizon Service Rep trainer… Nicely done!

The Shaws store itself offers a wide variety of products and is clean and tidy. My experience in the store this evening however, was ruined by a few unappreciative bratty teenage girls. My boyfriend and I walked in at 10:50, to grab some lemon Italian ice that we had been craving. We were greeted by a (roughly) 16 year old girl who shouted out, «we close in 10 minutes, just so you know!» This instantly was unwelcoming and made me feel unwanted in the store. We grabbed the Italian ice and a bag of chips… made our way toward the register, it was 10:55… The casier began ringing the two items without even acknowledging us… my boyfriend asked «how’d we do?»… She responded «good, you made it before the closing announcement.» She did not smile, look up, or show any appreciation for the very customers who ensure she has a job to report to. This girl seemed bothered by customers. As we were waiting for the payment to clear another employee came in pushing a few carts… Both girls (cashier and bagger) turned their heads rapidly and one said «oh, he works here.» The other said «I know! He came in a minute ago and I was like No!».
I am not a confrontational person at all, but found myself biting my tongue to not say anything to these unprofessional, bitchy little girls. They need a reality check and some lessons in customer service. The cashiers name was Taylor H., per my receipt… unsure of the bagger… but these girls need to be taught a thing or two.

Get your flu shot! I was buying groceries and I figured as I was walking by the pharmacy to ask how much it was. Without insurance it costs 29.99 but sometimes your insurance company will cover that. They ran my card and it did– so why not! It took only 5 minutes to go through the insurance process and sign their form and get the shot. Very easy. The pharmacists are super nice and awesome.
They also have a deal going on until December where if you transfer a prescription there or fill a new one, you get a $ 25 gift card! But make sure you mention it because it doesn’t happen automatically.

A large chain grocery store with everything you would need.

The three Shaw’s in the county I’ve been to ALL seem significantly different in layout and format. Why is that?
Anyway, this one is closest to me and I tend to hit it coming home from work or downtown. It’s got excellent parking although the ingress and egress (yeah dumb words, sorry) seems a bit messed up and will likely result in a few fender benders for sure.
Even the store entrance is a bit wonky as they (like most super grocers) only leave one entrance open after 8pm which isn’t a big deal but you do need to remember which one is open at what store given the big parking lots. Also, this one has a huge exit area… why? I just find the entrance and exit here a bit oddball, but not a serious detractor.
Detractors? Well, my BIGGEST one here has got to be a lack of a cashier operated express lane. Instead, someone at this Shaw’s thought they’d be clever and force any express traffic to use the Self Checkouts. Sure they have maybe 4 or 5 of these but it forces all of those people to ONE LINE if it’s backed up. And trust me, it gets backed up as these Self Checkouts are ALWAYS slow!!! I don’t generally blame the users of them either as the software forces you through such a arduous list of process steps:
1. English?
2. Rewards card?
3. Please swipe your items
4. No UPC? place on scale, hunt for the food type or code
5. Place all items in basket area PERFECTLY or I’ll yell at you and you’ll have to sit through waiting for an employee to fix my fussiness.
6. Got a coupon? Swipe it… it MIGHT take. If not that fun light comes on and you get to wait again!
…on and on I could go. I generally don’t like self checkout. Also, there are some items that REQUIRE a cashier like meat coupon deals that can only be removed by a cashier or ID checks for alcohol. Bottom line this Shaws NEEDS a real express lane.
Overall, good selection of items, has a Nature’s Place of organics which is tiny but can generally find things I want in there. The freezers are well organized and easy to navigate. Service seems pretty good although last time I was there they had no one manning the bakery section.

— Produce is limited and normally 50% gross.
— Seems to be missing many of the key items/​brands that can be found at other stores, like Hannaford’s or Price Chopper.
— Much more expensive than competing stores on average.
Two stars because the people that work there are helpful. Place is huge, and has potential… would be nice if it could be better. Will I still shop here? Yes, everyday… but only because it is about 500 yards from my house.

You can get bananas, apples, and fresh produce here are reasonable prices. If you’re serious about eating healthy and you’re just feeding yourself, you’ll be fine shopping here.
This is the Los Angeles equivalent to Ralphs. I chuckle when I see they have California produce. Good to know I can still get some Cali food out on the east coast.
I buy my milk here to rack up milk points for free milk. I need the calcium and Vitamin D.