Coconut Creek Optical

I had a great experience with Rob at Coconut Creek optical. He was very helpful and patient with me (I’m very indecisive when it comes picking out frames). The doctor was also good. There was a small issue with my lenses, and Rob went above and beyond to make it right. I will definitely be going back the next time I need glasses!

Called on the first of the month to have my prescription sent to a new eye doctor (I moved states). At the end of the week, I had called to confirm my prescription was faxed, it was not sent. I requested to please fax the prescription again and a few days later found that it was not received by my new eye doctor. Needless to say it has been 10 days since I called the original time. Very frustrating to order $ 300 glasses and not be able to wear them, especially when you have an office job and wearing contacts every day becomes uncomfortable. Still in the process of having them fax my information. Communication was very poor, despite the fact I have had to call 5 times. Would have been nice to receive a call back from them confirming the sent prescription, or better, a call to the new eye doctor so that I would not have to keep interrupting my work scheduled to be the middle-​man.

I’m not one for going to doctors, dentists, and eye doctors. The place is great from my exam to picking out my frames they were all great. The owners are fantastic, are very helpful, and make great suggestions. It was like sitting with 2 friends talking. I really enjoyed my experience at Coconut Creek Optical