Apsara Day Spa & Threading

never never get eyebrows done by the Asian looking woman with glasses.
I know the owner and one of the Indian girls that works there is great, Ive been going here for years for eyebrows etc, but the experience today makes me never want to return. if I do, it will for sure be a longer trip to wait for owner/​fellow Indian girl to do my eyebrows. when a customer tells the worker (who is being paid to provide a service with some degree of skill) to «keep the eyebrows thick», it does not mean make them:
1. pencil thin,
2. not even match (right eyebrow thinner than left) and
3. lacking any semblance of shape.
I could not be more pissed. my eyebrows have always had a sharp peak about ¾ out from the nasal bridge gap, (not awkward looking, will attach photo), and looked like HAIR. now, they are not only ugly-​curved, they look completely drawn on, as if I used a pencil/​crayon to color eyebrows on my face for lack of hair. I’ve never used an eyebrow pencil/​crayon in my life. this woman ruined my beautiful eyebrow shape and thickness. (I like them a little thicker as i feel if theyre too thin, I look mean. im simply not a fan of thin eyebrows.)
so I get in the car, look at my face aghast at how bad they look and go back inside, hoping to talk to the nice Indian girl. I did, but she was sitting next to this idiot who did my eyebrows awfully. nice girl was willing to refund my money, but I’d still have to walk around like this, and wait for my brows to grow back so it wouldn’t have helped much to get a refund, especially with an event to attend in 2 days.
so the idiot goes, «what happened?»
I said, «they’re way too thin, I told you to keep them thick.»
she said, «all I did was clean them up.» (uh no, because if thats all you did, i wouldnt be so mad!)
nice indian girl asked what she did to them,
idiot asks her «do they look bad?»
nice girl says in hindi, «i didnt see them before you did them so i cant say.»
well, all i can say is, this girl either needs to master this art more adeptly, or find a new job. this is ridiculous.
though my boyfriend said my brows look okay, maybe he was just trying to be nice? I’m fuming.
what a horrible experience. never again. if you go, get them done by the nice Indian girl not the one that looks Non-​Indian.
sigh. this will teach me to never trust anyone else with my eyebrows.
i should also add, i went at 6ish in the evening today, and there was one other customer there waiting when i got there. this was not a busy time.
I have attached pictures of the usual way my brows look and the appearance after today’s massacre. you decide if you trust this moron with your face.

Awful! Horrible customer service, horrible sanitation– used the same stick over and over in the wax pot that is used for all customers. Did not complete the full Brazilian. Waxed spots repetitively until they bled again used the same stick over and over. Bathroom was dirty, spiders everywhere. Trash can was OVERFLOWING with used wax papers from other customers. I am in disbelief of the experience I just had. DO NOT GO THERE!

Okay so firstly I’d like to say that this establishment really does quality eyebrow threading. If it was based on just that I would give 5 stars all the way.
I think the problem (& the reason why they have lower stars) is that they are understaffed. I think in total there is probably 2 maybe 3 estheticians in the establishment all together so when it gets busy, you could be waiting a lot longer for a service. A lot of that comes with the fact too that there is probably not a lot of volume of people getting a lot of services there so they can only afford to pay that many estheticians, so it’s almost a cycle. Not enough people, not enough money to pay service providers. But if there’s too much volume of people at once, the establishment can’t accommodate.
So I suggest two tips because the ladies who do work there do a great job. I’ve been going here for almost a year now and never had a problem.
1. Do not go at busy times. Go during odd times of the day so that you can get in and out quickly. I usually stop in around 3:00 — 4:00.
2. Be nice to the ladies that work there. I never mess with people who mess with my eyebrows.

I bought a groupon for 4 microdermabrasions, and Im glad it was on sale. When i came here the first time, one of the older ladies was anything but attentive. She looked grumpy and did not seem like she wanted to get my treatment done. Anyhow, when the younger girl did my treatment it took her, I’d say, less than 15 minutes. I’ve had these treatment before n it takes @ least 30 minutes to get a microderm well done. I will not come here, nor will I recommend this place to any of friends.

I have done waxing and tweezing for my eyebrows but after hearing satisfied reviews from my friends about eyebrow threading, I decided to do some searching for a good place near my area. I found out this salon also had a groupon deal for $ 12 for two threadings (it’s originally $ 10 for one eyebrow threading).
I only had to wait about 10 minutes since there were two people ahead of me. The service was fast and I am super satisfied with my first eyebrow threading experience! She cleaned them up and shaped them exactly to my liking and I will definitely be back.
I’m not sure how many workers /​technicians are there since the same lady that did my eyebrows also seemed to work the front desk. So I can definitely see how there could be a long wait time but I came in on a Sunday afternoon and it wasn’t too bad.

Just left this place and I must say I am annoyed. I got there around 1pm, no one was at the front desk I heard noises in the back but I didn’t know if that was next door or a worker, so I proceeded to wait. 1:15pm rolled around and still nothing… I called the phone from inside a couple times thinking someone would run to it and I would finally be acknowledged… that didn’t even work. 1:34pm a lady comes from the back and finally acknowledges me. She tells me it will be 15 more mins because she is still doing a wax, I told her I had already been waiting 30 mins so whats another 15. 2:00pm rolls around and still nothing. I was on my hour lunch break mind you, so I just left a note saying bye and left. All I wanted was an underarm waxing, that takes like 5 mins.
I’m definitely not coming back to this place, I saw a groupon this morning and I was tempted to purchase but I said let me go experience this place first before I spend my money. I’m glad I listened to myself and didn’t buy it… they need to have more people working there or a front desk receptionist at all times. wasted my time completely.

I went for a facial with a groupon. The original price of the facial: $ 70 dollars and I was in and out in 40 minutes. Did not know when it started and when it ended. The parlor is very serene and well furnished, but the quality of the facial, was sadly poor. The lady barely touched the skin below my chin line, ignoring the neck area, completely. Extremely disappointing.

I got my eyelash extensions and henna brows 10 days ago and they are still perfect! have been getting my face/​brows threaded here for years and I am never dissatisfied. Their Egyptian wax (Brazilian on both sides) is done proffesionaly without embarisment or worry of cross contamination. I always feel pretty when I leave!

Great for eyebrow threading but you are charged an extra dollar if you pay with a credit card

STAY AWAY — I got a Brazilian here and would not recommend it. The environment was the opposite of soothing — a large, brightly lit, cold room devoid of atmosphere. The technician was brusque and inexperienced. The wax was way too hot and her technique actually caused me to bleed in tender areas. And to top it off, the job was incomplete, which I did not notice until I left. All in all, worst Brazilian experience of my life.

They do a great job, but they move slow. Theres never enough people working and you will have a long wait to get whatever you need done.

If you want a facial don’t ever go here. The worst ever!!! It is the poorest excuse for a facial and the people didn’t give a hoot about the customer or their discomfort. I had a groupon and thought I would give the shop a try. I cannot explain how bad the facial was. forget the fact that there was dim lighting, no music, no candles. Facial consisted of putting a greasy substance on my face, rubbing it in and then making what I thought was horrible worse, add water to the grease and keep on rubbing, In my eyes, my mouth and hair. i complained about not wanting to eat the stuff and was given a kleenex. Step one repeated twice more. Then I had steam hitting me full force in the face. There was never a discussion about skin type or what theywere doing. Used the same two dirty sponses the whole time, never a washcloth. Put an acid mask on my face and when i asked why it burned, that’s when i found out what it was. I had to wash my eyes out afterwards they stung so bad and there was a little cotton pad put over my eyes which kept very little out. I asked for a cloth to wash my eyes and was given a kleenex. My skin was so dry when i left I had to run home and put on extra moisturizez. This place should not be licensed to do facials and I was tempted to see if they are. Run don’t walk away from this place. This does not even warrant one star.

I hate getting my eyebrows waxed-​skin always rips so I have been getting my eyebrows threaded for the last few years. As a recent transplant to Baltimore, I am so glad I found this place in Towson! I only wish that they had a location in downtown Baltimore…
The entrance was nice and the lady who did my eyebrows was friendly and did a great job! It was so cheap! I will be back again.

Had a Groupon for a Brazilian and went before a special night. The long corridor to where I had the waxing was kinda sketchy but the woman put me at ease. She was fast and efficient.
My only complaint is that they have an «Egyptian» which is a step above a Brazilian. I have never heard of such a thing but I guess it is a way to charge a little more. Like a nail salon charging more for a «spa» manicure.
I would go back

I came here because I got a great deal on a Brazilian wax. when I first arrived, I asked if they could do my brows also. A younger pregnant woman did my brows first, and did a fine job. Then the other woman, an older woman, did my brazilian. I can not stress enough how horrible it was. I’ve had a number of brazilians at a number of salons, but i’ve never experienced one so horrible. This place really should not be allowed to be offering this service. It was much more painful than it needed to be, had her technique been correct. She maybe only got 30% of the hair out, the rest broke off and left me with stubble. Then she tried going over the same areas multiple times to remove the hair that broke, a complete waste of time and a great way to damage the skin, since hair thats a millimeter or two in length is not going to be grabbed by the wax. I was still sore from it the next day, and left with horrible bumps and stubble. It would have been a complete waste of time and money, but really, it was more than that, because of the amount of pain I endured to get results worse than shaving. DO NOT GO TO THIS PLACE FOR A BRAZILIAN, NO DEAL IS WORTH AN EXPERIENCE SO HORRIBLE.

As another reviewer said, no frills! I went here for my first ever Brazilian wax. Was a little uncomfortable to be in the little waxing room that was brightly lit with halogens and NO music whatsoever, just the sound of the waxing strips being ripped! Ugh. It wasn’t terrible, just not very pleasant for my first experience. The prices a very reasonable (I think $ 45 for a brazilian?), but I’d like to try somewhere else with the feeling it might be a more pleasant experience.

When my eyebrows start to look like Andy Rooney’s eyebrows (former CBS reporter), it is time to head to the salon. After a visit to Apsara, my brows are perfectly shaped and make me look more alert.
Apsara is new to Cockeysville (there is one in Catonsville). It shares a wall with the India Palace restaurant (yummy) in the strip mall right on Cranbrook Road. It’s a no frills place so don’t expect glamorous day spa. It is equipped with one bench in the waiting/​reception area and in the back there are 2 barber chairs for threading plus a private room for waxing. My expert threader was terrific. She whisked away hairs in a matter of minutes and was very pleasant.
The prices are really good even if you don’t have the Groupon. It is very inexpensive, just $ 8 to have your brows threaded. The price is right to make it a regular stop.