Old Grouch’s Military Surplus

Sounds like the two other reviews have never visited this little shop. I was driving along I-​40 today and decided to stop. The store is not very hard to find, google and my gps both brought me right there. It’s a little shop, in a little town, the sign is fading — but I like it. When you walk in, you are totally bombarded with visual stimulation. There is literally. Stuff. Everywhere. There’s a pile of stuff in the front of the store — stuff everywhere. They had everything from boots to MREs to belts and collectibles.
The man working there was very friendly, greeted me the second I walked into the store. I told him that I came in because of the billboard and he said that lots of his customers do. He said that someone who works at the store (I wasn’t paying enough attention), goes on the radio sometimes. They’ve had Alaskan honey mooners pop into the shop too. Chatty, friendly, lots of stories. I didn’t buy anything today, but I’ll definitely be back!

I placed an order online over a month ago and the item I received was not as described on the website. It was very difficult for me to reach somebody at Old Grouch to discuss the return. I returned the item over two weeks ago and have not received my $ 70 refund. Nobody will respond to my emails. I am very unhappy with this nonexistent customer service and blatant theft. I have wasted a lot of time dealing with this company and would not recommend shopping here.