CK Nail & Spa

I’ve been going to this nail salon for the past 6 months. I was mostly happy except when they shift nail experts mid session to accommodate walk-​ins. I find this rude and annoying but they have a great masseur so I let that one issue/​complaint go. Last week I got a gel manicure… my daughter got a pedi. Four days after my gel manicure was done it started to chip and peel. I went into the shop today and explained the situation to the manager (she was the one that did my gel). She said she would only fix the nails that were peeling. I found this absurd as obviously the application was faulty and the rest of my nails were sure to follow suit. She refused to agree to fix other nails. I paid $ 35 plus gave a $ 7 tip. She didn’t care, I told her that if she didn’t fix my nails she would lose 2 customers both myself and my daughter. She was curt and rude. Very bad customer service and public relations as there are numerous nail salons to choose from in the vicinity. I would definitely advise not going to this salon… ever!

I used to come here and was sad to a relatively empty salon; color gel machine that barely worked; dirty bathroom and most of all a terrible manicure = never coming back.

Horrible job! I came with my sister on Sunday for gel manicures after hearing good reviews from people I know. Was very disappointed. The girl who did my nails kept stopping every two minutes to answer the phone and got up to do other things. She was busy so she was rushing to get my nails done. She did a poor job. She even filed my nails AFTER the gel was somewhat hardened. She got lotion all over my coat because she was too busy talking to other people and not looking at what she was doing. My nails weren’t in the uv machine for long because she wanted to move on to her next customer. I was so disappointed. My nail chipped a few hours later!!! This place sucks! Maybe they used to be good but it certainly isn’t anymore and it’s definitely not worth the money!

A few days after I was shouted at by the owner for taking more than a few minutes to choose a color — I actually believe she scared the manicurist because she has a quota of clients to get through! — the gel came clean off my nails. A very shabby job indeed! I had spent 120 dollars getting myself and family members gel manicures that day for a special family celebration, was it not ok that I should have a few extra minutes to decide my nail color. Completely absurd, they should redo my nails for free except that I would not subject myself to such abuse or such crooks again !

My experience so far is solely based on manicures with nail art.
I have gone here for cute holiday nail art and brought kids I babysit as well. They always do a great job and the staff is talkative and friendly. They are really patient with the kids and they do amazing art on those tiny nails! A general manicure is pretty fast and I always feel like they pay really nice attention to detail. They try very hard to get walk-​ins in without a long wait too, even if they are busy. It helps though to call ahead and ask wait time if you’re coming during busy hours. I’ve paid $ 16 for my manicures with nail art (kids are $ 11) and I think that is a fantastic price point.

They always do a great job. My kids love it too! They give them the 5 star treatment and the talent for the designs is great!

I went in with other bridesmaids to get our nails done for a wedding. The woman who did my gel nails was distracted because she had to keep picking up the phone to take reservations. I didn’t mind until I looked at my nails closely at the end and found little black spots under the polish where something had gone in and she hadn’t noticed because she was so busy. I got my gel nails done four days ago and they’re already chipping. I thought they were supposed to last two weeks! Considering the price, I’m not happy that I’ll have to remove the polish soon because the chipping is so ugly.

Today I went to CK Nails and it is definitely the last time I go there. They do a great job and I haven’t had to many problems with what my nails looked like but they have TERRIBLE customer service. My policy is 3 strikes your out. The first problem I had with CK was on July 4^th of last year. I called ahead and made appointments for my daughter and I because I had a feeling it would be busy being a holiday and they were the only place open in town. We got there and were greeted right away and told to pick out our color. My daughter was sat right away and her pedicure was done in about 8 minutes for $ 15. I had still not even been seated for my pedicure. Finally I had mine which was about 25 minutes while my 4yr old daughter sat and waited for her manicure. While sitting one of the staff members tried to make my daughter stand up and wait so that they could paint a more important customers nails. She stayed seated and they gave us a attitude. We didn’t go back for a few months because I was pretty upset about the event and then my daughter asked to go back because they do great nail art. We went back a few times and everything was great again. The second strike was a few weeks back I was getting gel nails which I had been getting for about 6 months at this time, and the next day 2 nails chipped. I went back and they were very nice about fixing. Then they chipped again the next day, I went back they fixed again, and then they chipped again the next day and I asked them to redo all the nails there must be something wrong. They gave me a big attitude about it, but I had gone back and for 3 or 4x in a 5 day stretch. So today I went back again, everything was going great I was having a good pedicure my manicure was good as well and then I went to pay. I happen to have a pre paid visa card from a market research and I gave it to the girl and said there is 30.81 on the card and here is a $ 10 for the remaining balance. Right away the owner told me we don’t accept this, I said it is a visa card and you take visa right. So after messing around with the card for 10 minutes he came over and told me the card was declined handing me the receipt that said «Reversal Amount». I said if the card wasn’t accepted it would have said Declined or Insufficient Funds which it says neither. I gave him another card and after I was finished with my nails I walked over to him and told him he has lost a customer. I haven’t been crazy about how the owners are there, but I went back repeatedly because they do a good job and my daughter loves it there, but this is suppose to be relaxing and it never is at CK.

I have been going to ck nails for about two years and it is a nice place. even though i dont go there a lot, each time i go they do a fantastic job. i usually get gel nails and they look amazing. the service is great and they are really nice. although it is a little pricy, its nice place to try.

I used to go here often, I just moved back the the area and decided to give it a try again. This was the WORST manicure I’ve ever had, I could have done a better job myself. The paint on my nails looks drippy and doesn’t cover the whole nail making them look chipped. My pedicure was great but I wouldn’t go back because of the poor job they did on my mani. Staff wasn’t too friendly either. The actual salon is clean and kept up but that doesn’t matter if your manicure is going to look like mine does.

Not sure why this place is so well rated. Came here for a gel manicure after my hairstylist for my wedding recommended it. My nails started chipping the next day! I’m three days in and looks like I got my nails done 2 wks ago. Pretty disappointed. The search continues.

I have been coming here for 8 years now the staff is great all of them are very good! They use top of the line products and my nails last forever ive had tips and gel mani. I have had all of the girls there and cam honestly say no matter which of them you get they are all very good. There are 3 guys there and they do a nice job also… they listen to what you want i get pedicures also but im really ticklish so they know indont care for the foot massage… love them all!

I came in with my mother because she wanted to get a gel french manicure for a wedding event. I just had my gel nails (for the first time) done a couple of days before from a different nail salon but wanted to see if they could touch up on it (remind you, I’ve never gotten a gel manicure before and don’t ever get manicures). As soon as we came in, the manager was actually getting her nails done as well and I asked one of her workers if she can do something about my gel manicure. I didn’t realize that the woman who was sitting down getting her nails done (looking at me as if I was her sworn enemy) was the manager until she said to me in a very snarky voice, «you can’t do that; you can only start over.»
I was appalled to hear the attitude in her voice and even more so to the way she was glaring at me FOR NO REASON.
Then, her friend came in with her 2 year old daughter and everyone immediately stopped what they were doing and put their attention to the manager’s friend and her child, getting up and making baby noises and having small talk while my mother and I were wondering when we were ever going to get good service. I would’ve just walked out but my mom had already been seated, about to get her mani, and didn’t want to leave to go find another salon.
My mom wanted to treat me to a pedicure and the lady who gave it to me was actually quite nice. But I couldn’t shake off the manager’s unwarranted attitude but didn’t say anything about it.
When we were finally done, I just told myself that the manager was probably having some personal problems (still doesn’t justify the way she was acting towards me). So I said goodbye to her employees and to her, but she didn’t seem to even care and didn’t bother to say goodbye.
Basically, I’m never going back there again. She didn’t deserve my service and I didn’t deserve the way she treated me.

I have never been happier with a nail salon. CK is the go to spot for nail design. The owners are professional and friendly. The whole staff is amazing. Each time I get my spa pedicure and gel manicure, I come out happier than the last visit thanks to my nail technician Shirley. I love their work so much that I had my nails done at CK prior to leaving for my Mexico wedding and it looked amazing for my special day.

CK does a great job with nail art, and they really take their time. The inside of the salon is beautiful and extremely clean. Everyone I’ve dealt with is very nice and friendly, and they go out of their way to make sure you’re happy with their work. My only complaints are that it’s a little pricey, and parking can be tricky since it’s in the middle of downtown Closter. Those are the only two factors stopping this from becoming my new go-​to nail salon.

I was happy to find a nice clean friendly place near my house. The place is clean and the staff is friendly. I loved the variety of colors and ideas.
Lots of parking too

There are a lot of nail salons in Closter but now that I’ve found CK nail, I won’t go anywhere else. The salon is very clean and modern. It’s also open on Sundays which is a huge plus! They give phenomenal massages with a regular mani/​pedi and cost is $ 35. I always leave feeling very relaxed and the polish lasts really long, particularly the pedicure, which I can’t say for other nail places in Closter.