Happy Nails & Day Spa

Don’t waste your time or money. I don’t know why I keep giving these guys a second, third and even fourth chance when EVERY time I’ve had a bad experience. Simply put they run this place like a sweat shop. They try to get you in and out ASAP. I never get greeted with a smile. Pedicure are always rushed through and at the most 10 min long, I come to get pampered not rushed through, if that was the case I could just wash my own feet at home and do my own polish. Manicures and full set are never clean and like I said always so rushed! It seems like they are more interested with the amount of money they can take than the quality of their work.
If something is wrong with your nails or you don’t like what they did don’t bother mentioning it because the tech will argue with you and not change it at all. This has happened to me several times and I’ve seen it happen to people sitting next to me. If I’m paying you for something it is important that I get what I’m paying for and happy with the finished product. After all I have to walk around with it not you!
The last time I was there I asked to get my eyebrows done and some 16 year old girl (well she looked about 16) came over. She was shaking like she never done it before. I asked her how, long she’s been working there she said 2 months. I asked if she was any good at waxing she replied «I will try my best» that’s sweet and all but I don’t need you practicing on me. I need a professional not some child trying to make a quick buck practicing on me. I immediately got up and walked out. I know it’s a horrible place but I keep trying because it’s so close to my house. I’ve learned my lesson though, I will never be going back here again!

Pedicure was great. Mani was so so when it came to painting color. She just kind of slopped it on. The reason I’m giving this place two stars is because of how FILTHY this salon is. Do not be deceived like me and go off of the professional photos added here on Unilocal bc the inside looks nothing like it. Floors were so disgusting and equipment top to bottom was so gross. Really surprised nobody from health dept has said anything. They have plenty of personnel sitting around though in massage chairs – maybe they could grab some cleaning supplies and give that place a good cleaning. Really it’s sick.

Mia did a wonderful job with my pedicure and gel manicure but I had to wait over 20 minutes for service. They were quite busy so I opted for the regular pedicure, due to time constraints.
Both services turned out fantastic! I really love my color selections. However, this is not my regular salon so I won’t be here often.

I’m not sure if because it’s Tuesday or just an off day but the service was practically horrible. For four very good reasons, is why I must change my rating to two stars.
1. My mother scheduled appointments, but when we walked in, we were told that both ladies hadn’t been to work in weeks.
2. After sitting at the pedicure bowl for 10 minutes, the nail techs finally came over and started our pedicures. I had to ask over 5 times to change the temperature of the water because it was to cold, and in the end I gave up because she couldn’t figure out how to switch it from cold to hot.
3. The nail tech badgered my mother into getting the most expensive pedicure, when she told her multiple times she didn’t want it.
4. The nail techs were talking about how much they hate when clients don’t tip as they were doing our nails.
Needless to say, I will not be returning. #sorrynotsorry

I’ve been going here, off and on, for several years. Lucy, sister of the owner, was THE BEST nail tech. When she left to have a baby, I left. When she returned, I returned. I asked her to refer me to someone else, in cases of emergency, and she recommended Lee. Lucy is now gone, again. I’ve just decided to go back, to Lee. Her work is as close to Lucy’s as one can get. Now, I paid Lucy heavily, because I wanted (and had) the privilege of walking thru the door, at my leisure; that is a service I truly miss. As far as the cleanliness, I think there is definitely room for improvement. Even though I don’t have a problem with it, they use the callous-​blade; that is a no-​no in Maryland. They double-​dip the brow sticks. They do open a new package of cuticle-​nippers, but all their other tools come from their individual buckets, and I’ve never seen barbicide anywhere in there! Sure, they could use alcohol, to sterilize, but I never see the brushes, Mr. Pumice bars, or the other general tools being sterilized, in-​between clients. While I’ve been fairly satisfied, and it’s one of the more clean establishments, I just read an article, regarding the cleanliness (or lack thereof) of nail salons. That made me take a good look at Happy Nails; hence the three-​star rating. They could definitely step up their game with sanitation and they really do need some security, given their location. Additionally, they are pricey, compared to their surrounding counterparts.

I’ve been going to Tracey for over 2 years, she always gets my nails done correctly she puts me in at the closest time if possible she’s never failed me yet my nails are very technical to deal with but she always make sure that she takes good care of me I appreciate it the most she does a phenomenal job each time I see her thanks again Tracy!!! Customer service is very important and Tracy does a great job!!!

I love this place. Helen is #1 and she does all services preeminently!!! I wouldn’t trade her or go to anywhere else…

I recently got my nails done and they started chipping the same day! I would’ve assumed it was a fluke except while I was getting my nails done 2 customers returned from the previous day saying their manicures chipped as well. I will not be returning.
My advice to the salon, take your time with your customers. Quality over quantity, it goes a long way.

This was the worst pedicure experience that I’ve ever sat through. The gal had to redo several toes over because she doesn’t know how to paint! Ridiculous… smh.

Hey Hey it’s Tee from Clinton, MD
I’ve been going forever, and Lucy is my girl. She still tries to get over on more offerings, but I tell her like it is and this is what it is. I normally get mani, basic pedi, lashes and brow wax occasionally for all. But, often brow waxing and pedi. Overall, it could be cleaner in certain areas with being organize. I hate that they double dip brow wax, I ask her to change the stick everytime without attitude. Stephanie is a person that gets mad if you don’t get extras like upgraded spa. Kim is a wus the owner and does not take up for the clients. Overall, she’s cool but NO backbone. My GF was going for a while and then they tried to charge her for her own polish for $ 7 not happy about that. She left and is now going elsewhere, prices are not consistent.

I recently visited Happy Nails on Halloween night. I requested eyelash extensions (strip), which took her all but 4 minutes to apply. They looked horrible and were lifting at the edges. When I voiced my dissatisfaction, she simply looked at me and told me that it would be $ 20. I disputed the amount to no avail and finally paid the $ 20. When I returned home, the lashes had lifted almost completely and were useless. I will NEVER patronize this establishment again. And I will be sure to discourage anyone I know to go to happy nails for any service. I have paid less and had a WAY better outcome. Please, save your money and go elsewhere.

I’ve been going to Happy Nails since before they moved to their new location, which was about 4 – 5 years ago. Same shopping center, just a different storefront. Service quality here sometimes depends on your technician AND your own friendliness. I’ve discovered that, with certain techs, the more you engage them during a pedi, the longer the pedi lasts. Granted, sometimes you just want to sit back, relax and enjoy, but a little conversation goes a long way in extending your time in the chair. There are 10 pedicure/​massage chairs and they are wonderful! My favorite technician, Cindy returned to her home country, so now I usually ask for the older lady. If you don’t want to talk much, she’s a good choice. She still takes her time and does a good job. I always bring my own polish so I can’t comment on how good theirs is or isn’t. They also offer massages in the back, but I’ve never gone for one. The will try to up-​sell the eyebrow wax, lip wax, manicure (if you aren’t already getting one w/​your pedi) and spa pedicure. A polite, but firm, ‘no thanks’ is usually all I’ve had to say and they don’t ask anymore.
The place is clean and well lit. They will stay open later than their posted closing times in order to accommodate customers who show up at the last minute. Open 7 days a week.
Not given a higher rating only because the quality of service is dependent on the tech.

pretty good service ask for Lee

Very clean — very fast — very big!
Pros:
— Huge place, so no wait at all for a pedicure chair.
— Lots of colors, and nice massage chairs.
— Pedicure really lasts — I am on week two without a chip.
Cons:
— The ratio of chairs to drying station is confusing — there are maybe 6 seats to dry at, compared to the 25+ pedicure chairs, and even more manicure stations.
— It felt a little rushed at times because of the size of the place, the ladies rushed from one person to the other to get everyone in and out.

I’ve never had any problems here, nor have I had to wait long to be seen. I usually see Tracey or Helen and they are both detail oriented and know what they are doing. I usually get a mani and/​or pedi and I always walk out satisfied. I love the foot massage i get along with a pedi and mani.

Came here because my friend recommended this location and I needed a pedicure. It is pretty easy to locate from the street and it is rather nice when you walk in. Aside from that I really wasn’t pleased. The pedicure was rushed and the technician tried to up sale everything from a spa pedicure to waxing. The pedicure itself was sub par, I think it may have lasted ten minutes max. I requested a white on white French and was told that they could not or would not accommodate. I wasn’t pleased with the way the polish came out an asked for it to be done again. The technician told me no! Who says no to a customer? Horrible pedicures horrible customer service. I won’t be returning.

I’ve been here a few times and each time I am never disappointed! I get the $ 45 delux pedicure… no less than 45 mins long, amazing foot care and their leg/​food hot stone massages are great! They never rush you out of there which is what I hate in a salon… so I always leave there satisfied! Their massage pedicure chairs are also wonderful! I definitely recommend!!!

They are pretty good I usually only get the spa pedicure but it is worth it! $ 35 for it

I had a really good mani-​pedi here. I had a pedi with added massage and scrub, and a manicure with acrylic overlay. It has been over a week and my nails are still in really good shape all around. The polish on the pedicure is still perfect and shiny. The acrylic work still wraps artfully within my cuticle edge, no lift, perfectly even and very shiny as well.
* Pros: very good job overall
* Cons: close early on Sunday