Delaney Plunkett Ralstrom Makowski & Associates PC

Do Not recommend this place!!! I had 3 bad experiences particularly with the office staff. First time I came here they couldn’t get billing right, the 2^nd time my husband brought both of my kids and waited in the waiting room for 30 minutes and forgot about him and told him they could no longer take him. My husband said there was no board to sign in and the lady at the front desk had forgotten it behind the counter. Seriously, you don’t realize there is 3 people sitting your waiting room and can’t followup. This place is too big and over staffed and the left doesn’t know what the right is doing. They couldn’t take them cause it was now their precious lunch hour and their mistake. And now today. I was in the door 15 past my appt time because we had a potty situation at home and so I called and they said just come and we’ll see what we can do. I got there in 15 minutes and they turned me away and said they had to go to lunch!!! Not sympathetic or apologetic. They don’t care about their patients!!! There were patients sitting in the waiting room too and were agreeing with me because they were waiting so long. It is not ok to do that to a mother of 2 little children. I happily will go somewhere else. Bad customer service is what makes companies fail.

Love this office! My kids have been coming to this office since they were able to have cleanings. My older son who always seen to have anxiety about going does great here. He didn’t even know they pulled his two front teeth out till the dentist Dr. Jeff asked for gauze. So funny!

Very professional but still great with kids! My son has been checking our families teeth for two weeks straight!