Labcorp

This Clifton Labcorp has definitely improved their overall services for the best!
It’s best to make an online appointment as far in advance with Labcorp. I would say, I was in and out in less than 20 minutes with an appointment.
If you don’t make an appointment, then your visit might be longer. Weekdays are the best to go if you can make it.
It usually takes forever for the phlebotomist to find a good vein on me.
However, the Labcorp phlebotomist found a good vein quickly.
The entire staff was very friendly and proficient.
The office is well cleaned.
Thank you everyone at Labcorp for a job well done.

Waited over 1 hour and in this period of time, only saw 2 people went in. How slow can they possibly be? Once inside, the nurse wasn’t very friendly. I’ve never hurt so much getting blood drawn and I told her that after. She just said she’s out of butterfly needles. She could have warn me ahead of time that this might hurt! People there all look like they hated their jobs. I guess I’m spoiled by Quest Diagnostics; too bad my insurance uses LabCorp!

Will use Quest or the Labcorp in Montclair before I go back to this office of Labcorp. Clueless and rude front desk. Phlebotomist was fine, but the front desk staff was ridiculous. Never again.

Today’s experience here has sent me right back to Quest!
I take issue with healthcare related offices having no respect for the patient’s (customer’s) time. I do not think it unreasonable to expect to be seen at that time. This notion that an appointment time is only an estimate and we’ll get to you when we get to you is completely disrespectful or the patient. It is not like this is actually a doctor’s office where the doc might get caught up with and emergency. If you run a lab collection facility with chronic waits, the issue is not volume but poor staffing.
I did check here on Unilocal before coming there but there were only 2 reviews so not much real help. I should have checked Twitter. Their issues with long wait and less than pleasant staff were painfully obvious there.
I chose this particular office because I had a fairly tight schedule today and they had appointments available at the right time to fit that schedule. I arrived at about 11:40 for my 11:45 appt and overheard the gent behind the counter tell the man in front of me that there would be at least a 20 minute wait. I asked about this and was told that applied to those without appointments. I would be seem at 11:48 (at this point, 3 minutes hence).
Some 13 minutes later (11:58) I get called up to the window so he can just them start on the paperwork at which point he tells me it will be another 10 minutes or so. Time to leave.
While the gent that was at the window was pleasant enough, if seemingly somewhat confused by my position, the young woman who popped in was downright obnoxious. I had to ask for my paperwork back FIVE times because instead of just giving it to me so I could be on my way, she felt the need to argue with me and «explain» that the appointment time is not the time you will be seen.
There is no reason to accept this. In fact, the only reason that do it is because we far too often allow them to get away with it. While this may be a medical lab, it is first and foremost, a business. If you have any doubt of this, try not paying the bill!
We are the customers! As such, we can and should vote with you wallet and feet. Labcorp lost a customer today. I have not only already rescheduled this appointment with Quest but intend to ask that my Primary Care Physician no longer use LabCorp for my regular labs (their default).
UPDATE 7÷24÷15: Went to Quest to lave these bloods drawn today. Arrived for my 1:00 at 12:57. Was in the chair by 1:04 and walking out the door by 1:11. The whole she-​bang in less than 15 minutes. LabCorp should take lessons!

The staff is efficient. Phlebotomists are good. Front desk can get grumpy. It’s always busy so do yourself a favor and make an appointment on line. The waiting area always makes me claustrophobic despite its large size-​more claustrophobic than Manhattan subway.

We recently took our four day old baby here to get blood drawn for the third time in three days. Every other time this had been done at other places, it was horrible. Very traumatic for the baby and her mom. This place was great. They took their time and there was this wonderful guy who was really good and the baby barely woke up while squeezing the blood out of her heel. He knew what he was doing with newborns. I wish I got his name so I could commend him more properly. A++++ I think it helps that their lab is a floor above a couple of pediatric practices. They seemed to have lots of kids in the waiting room. We went to another branch of labcorp two days earlier (and another time with a toddler) and the lady there, while well meaning, was not very good with taking kids blood.