the food was pretty absolutely delicious and that is the only reason i am giving it a two star. On the other hand, the service was pretty awful. I had this heavy set Mexican lady as my server, and she recommended cabernet as a «sweet wine». Last time i checked, cabernet is dry. She also barely came to my table and dropped off the check without asking if i was done.
Tom L.
Place rating: 2 Cincinnati, OH
Service a little slow, only two of four taps operational. Ordered a burger and fries I believe the burger was a frozen one and the fries were not crispy. Waitress was nice and really working hard in a crowded area.
Kasia K.
Place rating: 3 Indianapolis, IN
Mediocre food. Slow service. Only convenient because it’s attached to the Tudor Arms Doubletree hotel.
Kara C.
Place rating: 4 Florence, SC
Great food. Great service. My husband had a doctors apt across the street at Cleveland clinic. We arrived the night before. Someone recommended this place. It’s inside the double tree hotel. For starters we had the appetizers of humus, tabula and eggplant) with pita squares. Then a Greek salad. Main course was the Greek chicken. Very reasonable prices. Would recommend this restaurant.
Joshua H.
Place rating: 5 Plymouth Meeting, PA
Usually restaurants at hotels are a let down. But the canopy Mediterranean grill is an exception. All the food I had tasted great with freshness on top. The hummus and pita was a great starter followed by the 14oz ribeye. Washed down with a glass of Merlot, this place has great food and great service.
Rob S.
Place rating: 4 Brookline, MA
We drove from NY on the backend of a Colorado road trip. We were in Cleveland visiting the Rock and Roll hall of Fame and we’re staying at the Doubletree! I had the shrimp cocktail, which was very fresh!!! Caesar salad was crisp and had some toasted Mediterranean bread! Main course was the pork chop with a unbelievable gravy. My wife had the fettocino Alfredo and she couldn’t stop eating it!!! The house wine was great!!! They even had IPA from Colorado, New Belgium Fat tire!!! Staff was great!!!
Sam A.
Place rating: 1 Athens, OH
This isn’t good at all. If you can go somewhere else then please do. It is really tasteless. Good as a bar more than a restaurant.
Dana M.
Place rating: 5 North Tonawanda, NY
Let me preface this by saying that that my husband calls me Gordon Ramsay. I am brutal when the food or service is bad. This is a beautiful little place, friendly and helpful staff, and amazing food. We ordered the sample plate with Baba ghanoush, hummus, tabbouleh, and pitas and I had the crab cakes off of the specials menu. The babaganouj was our favorite– very flavorful and quite obviously homemade. The crab cake was especially good. My husband and I were discussing how this restaurant was in a hotel, so the crab cakes were probably small and frozen. Nope. Decently sized, and again, quite obviously homemade, and SO flavorful. The chef even made rounds to see if we were enjoying our meal. Definitely happy that we decided to take the trek downstairs. :-)
Kevin M.
Place rating: 1 Fort Lauderdale, FL
There is no way that the food served here should be considered either good or Mediterranean. It has all the hallmarks of being purchased frozen from some mass food distribution company and finished off on premise. The ambiance is that of a hotel bar. The service is perfunctory. So let’s recap — bad food, bad service, bad ambiance. Bad restaurant.
Rose H.
Place rating: 1 Fort Lauderdale, FL
OMG, never experienced such uncaring attitude at a restaurant. I ordered a double espresso. First of all it was watery. Second, it was $ 10!!! I would have never ordered it if I had been told of the exorbitant cost. Food was greasy and bitter. I could go on, but have better things to do.
Rano 3 W.
Place rating: 5 Franksville, WI
Excellent food excellent service. Highly recommend and definitely be back. Cozy dinning friendly atmosphere great appetizers and entrees
Courtney O.
Place rating: 3 North Jackson, OH
I wasn’t sure how to rate this. On one hand I loved the food and drink, on the other hand the service and atmosphere sucked, hence why I ended up going to the middle and giving it an average rating. The Pro’s: Wonderful wine. Amazing food. My mother and I both got wines– her’s a merlot, mine a moscato– and steak– her a ribeye and myself the kabob. Everything tasted wonderful. I felt the food was a bit on the pricey side, but we were a) in a Hilton, and b) in the city, so… The Con’s: I didn’t like the atmosphere at all. It just didn’t feel like fine dining or a «lounge» as the waitress called it. A lounge doesn’t have a bunch of tv’s. A lounge is low lighting, quiet, and a place you can just sit and relax for a few hours. This was not. Sorry. The décor didn’t know what it was doing. It was somewhat cluttered and the color palette was every which way. Just nothing about the space made sense. That can be forgiven. What can’t be forgiven is the crappy service. Firstly when I asked her recommendation on a sweet wine, I was told merlot. Ehm, now I don’t know a ton about wine, but I do know merlots are dry as the desert because that’s what my mom always drinks. So I ended up having to google their wines to find a sweet one. I ended up going with the moscato– which again was amazing– but it was rather crap that the waitress had no freaking clue when you have a fairly large wine list and are in a wine drinking area. Fail. Also, her personality sucked and she didn’t really check on us. When we asked for boxes it took her forever to come with them. In fact it took her forever to even come back to take our order. Not attentive at all. Overall, if I was staying in the hotel again I would go back but only because of how good the food was. Although considering that they offer room service on the same menu, I’d probably just order up to avoid the crap service and atmosphere. The rooms are much nicer to look at and wouldn’t even have to go anywhere to enjoy my wonderful steak and wine in peace.
Jonathan D.
Place rating: 5 Hampton, VA
Wait staff are attentive. Drinks are about average price. I can’t speak for the food itself, but the portions I saw were huge! The next time I’m in Cleveland, I will come here again!
Umesh K.
Place rating: 4 Ashburn, VA
This restaurant is in the hotel where I am staying now. Had salmon with side salad and rice. I am glad I did not make any mistake in deciding on this restaurant.
Clifford A.
Place rating: 4 Essex, MA
Look out Cleveland. This place is a great refuge for tasty middle Eastern food. Fantastic lamb, fatoush, baba ganouj, salads. Attentive service, good bar with some local draughts. Best little hotel bar and restaurant in my recent travels. I’ll be back.
Mona A.
Place rating: 5 Cleveland, OH
Great service, great food, great ambiance – it doesn’t get better than this. I’ve had the pleasure of dining at Canopy several times. I like how you can choose between ordering a bunch of tapa style plates to share with the table, or if you don’t enjoy sharing, you can get your own meal. The falafel is unbeatable! I can’t comment much on the meat dishes because I’m a veggie, but from what I heard they are fantastic as well. The dessert is also a huge stand out – baklava is a MUST! As for the service, the waiters and managers have been nothing but polite and pleasant. They really take care of you! The space itself is very calming, nicely decorated and has tons of potential as a place to rent for parties and large events. I definitely think there should be a Unilocal event here! It’s conveniently located in the DoubleTree hotel, so guests staying there shouldn’t miss out on this great dining experience! It’s also right next to the Cleveland Clinic, so I’d highly recommend this place for out of towners as well. I will definitely be coming back!!!
Jess L.
Place rating: 4 Hartford, CT
This restaurant, one of the few in the Cleveland Clinic area, really stood out as a great meal option. The menu is large, and the food was high quality. I’d say check out the Shish Tawook — great flavors in the chicken. The Kibbe fried and hummus were also above average. I found the lentil soup and falafel to be just average. They do not deliver outside the Tudor Arms Hotel, so don’t be thrown off!
Cathy N.
Place rating: 5 Cleveland, OH
Wonderful atmosphere. The servers were very attentive and friendly. I had the pork chops which were beautifully plated as well as drizzled with a marvellous glaze. The meat was exceptionally tender. I am a real fan of the grilled romaine salad. I shared a bite of my partner’s couscous which was seasoned nicely and delightfully moist. He enjoyed the Shish Tawook, also tender and tasty. The décor is pleasing; the lighting makes use of various art glass fixtures. The Tudor Arms Hotel where The Canopy is local is a beautifully restored historic bldg. We finished our meal with a nice Lebanese red wine. We will certainly return.
Judy G.
Place rating: 2 Fort Worth, TX
While the décor is very nice in keeping with the Historic bldg it is in, the service is horrible. The food was tasty, but the lack of service ruined it for us.
Jamison E.
Place rating: 3 San Antonio, TX
Normally I don’t go to hotel restaurants, but I was just to lazy to venture out after a full day of traveling so I took a chance and I am pleased I did. The place was busy so I sat at the bar and ordered the fattoush salad(really good). The bartender assured me the salad was authentic, made by a Syrian cook. That was the first time I had a fattoush salad and now it is one of my favorites. I also ordered crushed lentil soup(was ok) it was a light liquid soup rather than a hearty soup. A good combo to not feel miserably full after the meal. They had several vegetarian items which was appreciated. Overall, very good for hotel food and good décor. Wait staff very nice and I met some other business travelers who helped make the evening enjoyable. I will be staying at the hotel again and will dine at this hotel restaurant again.