3 reviews of Peter B Lewis Aquatic & Therapy Center
No registration required
Bob G.
Place rating: 1 Beachwood, OH
Very bad experience. The two therapists my wife experienced had no compassion or other people skills. Perhaps the large captive market for physical therapy services in the nearby senior living communities insulates the staff from the need to treat patients with respect. Or perhaps they just don’t care. We found another local provider and will not return.
Susan S.
Place rating: 1 Cleveland Heights, OH
Great therapists! But I misunderstood an Invoice and overpaid by $ 65. When I tried to get reimbursed I was first declined then when I explained more I was given another phone number to call. I called a few times and left messages but never heard back. I would advise caution if you take them your therapy business!
Paulius N.
Place rating: 2 Cleveland, OH
chlorine and pee-pee the crowd is old and leaky but you get floaties. Not too impressed. Sloppy and rumpled front desk people proceeded to describe the facility by saying«rich people come here!» Huh? WTF? Locker rooms are laughingly small, and ridiculously inconvenient. One chair, zero room. It is literally cheek to cheek in there. Gross. I’d give them a C– in the cleanliness column. The pool has enough chlorine to peel a few layers of your skin off. Billing department is clueless, sending you bills 7 months later. Next round of PT wont be there. One cool thing, they have treadmills on platforms that slowly lower into the water, elevator-like. As the floor goes down, and the water starts to rise its like being in a movie. I kept wanting to hear«I expect you to die Mr. Bond.» as the water got deeper. Carry on.