Glidden House

The Glidden House is a hidden gem located in the University Circle area of Cleveland. As a native Clevelander (been in California 20 yrs now) I know many people who live here who have never been to the location. The service is impeccable and the rooms are all recently remodeled making this charming old estate a very comfortable, boutique hotel. As a frequent traveler, I can say that this hotel is on point with the amenities, flat screen tv’s, and wifi. The hotel also features a fully stocked bar and a bartender who knows how to pour! Thanks for the hangover Billy! The hotel is run by a gentleman by the name of Tom Farinacci, and he should be commended on his hiring abilities. Every staffer in this hotel, from Perez at the front desk –to the maid service were very friendly offering up a warm «good morning» and a huge smile. Being from California, it was almost shocking to see so many friendly people in one place lol. We spent last night sipping our cocktails on the patio, it was a beautiful evening outside and we were fortunate enough to be welcomed by the wedding party in the hotel. What an amazing spot to get married! The garden and grounds are simply amazing. This is Cleveland history folks, and a place I highly recommend! The Glidden House is THE place to stay while visiting Cleveland.

This hotel totally sold my room out from under me on one of the busiest nights in Cleveland’s history. I booked a suite and told them I would be arriving around 11pm with my young son. We were going to attend the Cavs parade downtown the next day. When I arrived at 10:45pm from Columbus, they informed me they had overbooked suites and my room was gone. All hotels in Cleveland were sold out. After talking with the front desk and the accountant because no manager was available I was sent packing with two bottles of water and 75.00 for gas. I had to drive back to Columbus with my son. We got home at 2am. No email this morning or call from the manager apologizing. This greedy hotel sold my suite at a much higher rate without any concern of how this would impact myself and son. Thanks for screwing life-​long Cavs fans and making a mother drive home in the middle of the night. Shame on you!!!

I would not recommend this hotel to anyone, especially for a wedding. I made a reservation here because a friend had a group rate for her wedding. They oversold the hotel and didn’t have the courtesy or ability to inform us of this fact when we were checking in. So we walked into a room that was completely different (and a downgrade from the room we booked) and had to go back to the desk to inquire. At the front desk there was no apology or offer to comp us or rectify in any way. Appalling and unprofessional! I am shocked this hotel is in business and recommend you book a room somewhere that doesn’t treat it’s guests so poorly. I imagine some other guests were told there were no rooms at all if they tried to check in after us.

My wife and I have stayed at the hotel several times. The location in University Circle is very convenient. We can park the car and walk to museums, great restaurants and other activities. It is quite and pleasant. The patio, bar and the staff are all excellent.
My only caution is in making reservations. We have had trouble with their own online process and have found reserving through other sites to cause issues. In particular, we recommend NEVER using
. They basically use another reservations site in the background and charge a substantial «service fee» on top of that.
Book directly or be careful… multiple reservations systems are not a good thing here!!!

My bf and I stayed in this hotel the weekend of May 28^th and were very happy with this hotel. The staff was very warm and friendly upon arrival. Despite the fact that their system had broken down, the large amount of wedding guests the night we stayed and an overcrowded parking lot I must really rave how great it was. The parking valet gentleman we had the pleasure to meet was extraordinary. He was kind and very considerate.
The front desk staff were exceptional in communicating what was going on with their computer system crashing and reminded us we mattered and worked very hard to get us to the room the day of our arrival.
Our room was very cute and we comfortable. As I mentioned before we had a room literally right next to the wedding commotion the weekend of our stay and it was still very quiet in our room. The proximity of this hotel was perfect to Severance Hall, The Cleveland Museum of Art, The Botanical Garden and Little Italy. This hotel is very cute and great. I would highly recommend it to anyone. We also got a peek of a wedding that was going on. It was a cute venue for that as well.

Awesome weekend at the Glidden House for a family wedding. The venue was perfect, and Billy the bartender made us feel like we were staying with old friends. Only 4 stars because of a glitch with the reservation where I was promised adjoining rooms and paid a fee for them but did not get them. Woman who checked us in on Friday seemed wildly unconcerned and basically said, «Oh well!» The rest of the staff was caring and delightful. Recommend!

Totally disappointing! Charming from the outside, but rooms need a serious refurbishment. No one to help bring suitcases into the hotel. Housekeeping doesn’t even fold used towels left to be used again. Breakfast (other than great bread) was mediocre, with the «fresh fruit» hardly that. Left a belt in the room after checked out, and messages left for the front office manager were never returned. Lots of potential, but without significant improvement we’ll never stay there again.

Awesome place to stay!
Near several places of interest including museums and the clinic. The breakfast was enjoyable and delicious. Rooms were good, but not spectacular.

Sorry to be the outlier, but this hotel was a terrible disappointment. We chose it because it was rated #1 on Unilocal,but our experience was awful. For starters, I’m all for old school charm, but Glidden House’s outdated reservation system is unacceptable and totally screwed us. I was a little nervous when I called and they said they don’t do email confirmations, and that they have two separate reservation systems that aren’t coordinated (!?!), but we went ahead and reserved a king suite and a second room with two queen beds for our adult kids. After we checked in, we discovered our kids’ room had a single queen bed and a roll-​away cot. We questioned the front desk and were told they «oversold» and that’s all they had. What??? What kind of hotel oversells, and even if you make that mistake, wouldn’t you call the guests and tell them, or at the very least tell us upon check-​in, not leave us to discover it? Did they hope we wouldn’t notice? They did nothing to compensate us for this mistake because the desk attendant said that only the manager could do that, and she wouldn’t be in until the next day, after the time we had to check out.
As for the rooms themselves, the website grossly exaggerates their charm. The common spaces on the first floor are cozy and nice, but the rooms themselves are dowdy and tired with awful lighting and miniscule bathrooms (my husband and I couldn’t fit in the bathroom at the same time). In addition, our temperature control didn’t work, and our room was freezing all night, and the fake fireplace didn’t work. The Glidden House is not downtown, and the only reason we stayed in a somewhat inconvenient location was because it seemed so charming on the website. Instead, we experienced a hotel that was in the middle of a construction zone, past its prime, and provided terrible customer service.

I stayed here while in town for my first Cavs game. I looked into staying downtown, but most of the hotels charged extra for valet and did not include breakfast, both of which were not issues here. It was a quick and easy 15 minute drive to the arena, but we were far enough away that it didn’t feel as though we were downtown. This hotel is so cute and in a really neat area on Case Western’s campus– very walk-​able with many museums close by. The room was nicely decorated, comfortable, and quiet. The hotel itself isn’t too big and is in a beautiful old mansion. The sun room, where you can eat breakfast or just hang out, is gorgeous. The breakfast included sausage, eggs, pastries, and oatmeal, however it was presented much more elegantly than your typical Holiday Inn buffet. Such a great experience and I would highly recommend to out of town guests or people looking for a more laid-​back, romantic location.

Beautiful mansion turned hotel. Well run. Tasty free breakfast. Nicely appointed rooms. Original artworks adorn the rooms and hallways. Nice little bar off the lobby.

It’s a nicely decorated boutique hotel at a good location. The room was clean and bed and pillow were comfortable. Walls are thin. I could hear people talking in the hallway. The breakfast buffet was great especially the eggs. There is limited parking and it’s a little cramped. The front desk and the bar were mostly unattended. Both of the ladies at the front desk were not very kind. We arrived early and asked if we can check in early and the only respond we got was ‘check in is at 4′ no other comment. Same attitude during the checkout, it’s like they are forced to work there. A few words with a straight face. Overall a good stay. I wish the staff at the front desk were more helpful and kind. In one of the comments smo mentioned a 24h available espresso machine. The staff had no idea and even getting tea in the evening was difficult.

I can’t decide between 4 and 5 stars, but there was room for improvement. The staff was friendly and helpful, the room wasn’t overpriced, the rooms were clean and the breakfast complimentary. Also the «public spaces» are charming, which is what you would expect from a bed-​and-​breakfast. However, they were doing renovations to the hotel on the side we were staying, so it was both noisy and felt like there was a certain lack of privacy from the proximity of the construction workers in the morning. Also, the charm more or less ends at the front of the hotel — the back is a late 20^th century addition, and pretty much looks like any other hotel room you could stay in anywhere. The location was unbelievably convenient for the conference we attended, but not so much for business in the center of town.

I’m very confused by some of the previous negative reviews. Nothing about this hotel is negative. My stay at this hotel was wonderful. The beds were so comfortable and my family raved about the breakfast. I enjoyed the 24 hour expresso machine. The location is safe and close to museums and restaurants. If I ever come back to Cleveland I will stay at the Glidden House. PERFECT STAY!

Wonderful place to stay in Cleveland. We were visiting some friends and family over the long weekend, and decided to spend the night here so we wouldn’t burden them with houseguests.
The room was very comfortable and well-​appointed. The bed, as others have written, was extremely comfortable; not too soft and not overly firm either — we got a great night’s sleep there. They were having a reception downstairs, but they didn’t let it go past 11pm, so it was completely acceptable.
The staff were very friendly, and definitely made our stay pleasant. The parking wasn’t bad, but it looks like it could be (narrow alleyway along the side of the hotel) — pro tip: go all the way around, because there is a large parking lot behind the place.
Next time we come to town, we will be sure and think about a longer stay here, so we can explore the nearby attractions. Cannot comment on the (included!) breakfast, since we had to bolt really early, but it did sound good!

I stayed two nights here while I was having some meetings on Case Western’s campus and I’m so glad I picked this place! Not only is it literally kiddy-​corner to the building I was going to (Mather Memorial) but it was basically the same price that a Hampton Inn several miles away was going to be. It is also a beautiful building and the bellhop made me feel like a celebrity! Parking wasn’t a problem, but that could have just been because I came in the middle of the week and there weren’t any big events on campus.
My room was quaint, and I don’t mean that in a bad way; it just had everything I needed and nothing I didn’t. The bed was like a cloud it was so soft and fluffy! The breakfast was also very nice and it was great eating in the little side room with the beautiful windows! All the staff members were also so friendly. Basically, I enjoyed my stay immensely.
If I had to say anything, I hadn’t been aware that they would charge a $ 100 «incidentals fee» when you checked in. The woman at the front desk said it is just in case you get room service or have laundry done or something, but I would have put more money in my account to cover it if I had known. When I checked out they just credited my account the $ 100 so it wasn’t a big deal.

Overview: The Glidden House Inn is a boutique hotel (that was once a mansion) that is located at the edge of the Case Western Reserve University campus (about 2 blocks from the medical center) that is a absolutely perfect in atmosphere for couples or weddings but not ideal for single people travelling for business.
The Room: Well designed, beautiful, and well maintained with an EXTREMELY comfortable king-​sized bed. Hands down in the top 10% of bed comfort with a very plush pillow-​top mattress (at least that’s how it felt.) Large wall-​mounted flat screen TV is slightly off-​center from the bed but not bad enough to cause neck strain. A/​C is NOT central but it is quiet and controlled by a thermostat mounted on the opposite side of the room to ensure accurate heating/​cooling. Good sized desk at the corner of the room close to the window, providing both somewhat of a window view and the option for television watching. The only bad things I can think of are that the WiFi was very slow and frustrating, and the television signal was poor, and not in high definition. There is no fridge or microwave in the room but there is a microwave on every floor by the vending machines.
The Bathroom: Beautifully designed and decorated. Good amount of counter space.
The Service: Exceptional. Doormen are there to open doors for you and greet you. Staff members will help draw out where the bad areas of Cleveland are.
The Establishment: Very, very cute in every sense. It appears to be a converted mansion. Free breakfast from 6−9AM consisting of various baked goods (bagels, muffins?), a couple of different cereals, and a couple of varieties of juice.
Overall: The Glidden House Inn is a truly great boutique hotel that only has a few issues that keep me from giving it a firm 5-​stars. The WiFi was awful, I wish I had a mini-​fridge and a microwave, and I do wish that the television reception was higher quality. Otherwise, this is a superb, cute, place that is very close to the Case Western Reserve campus that I wholeheartedly recommend.

What a lovely wedding weekend we spent here! The hotel is on the National Register of Historic Places. The staff is friendly and accommodating. The breakfast included with the room price offered many choices. The dinner was served so efficiently; they are skilled at handling large groups. Perfectly prepared sea bass and filet mignon were delivered to tables of 12 so the entire table was served at the same moment. They had two bars set-​up which was a nice touch. I would recommend this venue for a group gathering.

This hotel is fabulous! So much nicer, cleaner, and more stylish than any other chain hotel in Cleveland! I got married at the Natural History Museum, so I had my wedding guests stay here. I also stayed here the night before my wedding. The hotel rooms are small, but comfortable. The décor is warm and welcoming. Everything is VERY clean! The lobby and common areas are beautiful and the little bar next to the lobby is great. The bartender was so much fun! I would highly recommend this hotel to anyone.

The Glidden House feels very much like ‘Old Cleveland,’ at least to someone who grew up visiting grandparents and other relatives around the city. It just has the old feel that felt very comfortable from the time I walked in. (Plus the people are very warm and welcoming, of course — it’s Cleveland, after all!) Dark woods and the richness of royal blues with wheat sheaf patterns make the front section feel very much like a massive mansion or old inn, although this stretches into a ‘hotel extension’ feel. The hallways in the central area — from bar area on the first floor and above — are lit by huge windows that let in lots of natural light. The rooms are good sized, with a comfortable feel. In them you’ll again find the dark woods, along with royal blue on the lower half of the walls that shifts at the chair rail to a soft gold color on the walls. One touch I really liked was the ‘old-fashioned’-style phone (although with push buttons) to pull out more of the classic feel from the rooms. Also, the pillow-​top mattress is _​extremely_​comfortable — I need to find out what type it is and where I can get one for my home!
I had two problems with the rooms. First, you can’t really close the blinds very well, which leaves light always coming in. And second, while it’s generally really quiet (whether because of the area or because the walls are mostly good), the door seems paper thin, as if it has holes in it when it comes to sound — you can clearly hear anyone walking by, and I even heard the guest services person talking to the people across the hall about their thermostat, even when he (I assume) went into their room and fixed it. (Maybe they left the door ajar, but the sound changed as if he went in and I could still hear them talking although they seemed to be speaking in normal tones.] I could also hear clearly a violin player practicing across the hall one morning, but only through the door, not the walls. On the walls, I’ll add that I said «mostly good» for the them because they seemed to let in sounds of alarm clocks from other rooms — radio and cell phone — but little else… no voices, showers, etc.
The pluses — including the location that’s excellent to sites and Case Western, and only a short drive from downtown — far outweigh my gripes, so I’d stay here again.

What a fabulous place! The Glidden House is a beautiful old Bed & Breakfast located on the Campus of Case Western Reserve University. It’s a stones throw away from the school and Museum of Art. This old fashioned B&B has a wonderful, retro feel to it. The décor is warm and welcoming and the staff was terrific. I’m sad that we only stayed here one night.
The Breakfast was served in a beautifully decorated dining area. The Buffet included eggs, sausage and various pastries. It wasn’t the best breakfast I’ve ever had, but it hit the spot. It was nice to kick back, relax, read the paper and enjoy a nice hot breakfast.
The next time you find yourself in Cleveland and want to enjoy a nice, relaxing B&B experience, put the Glidden House at the top of your list. The rooms and common area’s are beautifully decorated and the staff is accommodating and welcoming. It was an enjoyable experience.

Discovered the Glidden House while researching colleges for my son… and I’d have to say that one of the reasons he wound up attending the Cleveland Institute of Art for a year & a half was due to the hospitality of the staff at the Glidden House.
He’s moved on, now… but we still return to this University circle gem whenever we have reason to visit Cleveland. It’s always a welcome sight when we pull a chair at the bar and talk to «Doc» or learn how to fix the WiFi from James (one of the only low points from our last visit).
Mornings at the Glidden is one of the favorite parts of my stay… there is a steady flow of people flowing in and out of the breakfast area. it’s quite a meeting place for Case Western professors, doctors and patients visiting the Cleveland Clinic. Very convivial atmosphere!
If you’re hungry & in a time crunch you can order food from Sergios & have it at the bar or delivered to your room. Very nice, very delicious. Ask «Doc» to make one of his signature cocktails. But you’d better hurry! Once he’s done with his studies and passes his practicals it’s residency for him!