Chapati Indian Grill

Literally an Indian chipotle. I was hesitating about trying it but glad I did! They offer a wide variety of products and combinations. The staff definitely knew what they were talking about and helped me pair my chicken and jeer bowl with the right curry sauce. Moana walked me through the line and let me try just about everything. (Didn’t love the tofu) They offer a lot of fillers such as rice beans and fresh veggies. I didn’t finish my bowl it was so full and filling! You definitely get your money worth with the amount of food you get at the prices they are.
The restaurant was clean and decorated nicely. It wasn’t too busy but there was a few people inside so it made it a quiet experience watching the news and eating. The overall experience was great and I’d definitely be back again to try a Samoa

Used to love this place, but it’s going south. Only one woman working the counter and it took her over 15 minutes to roll two burritos. She spent a few of those first minutes take a phone call. Began making my burritos without putting on her gloves, touching my food with her bare hands. Then her portions were all over the place (huge ladles of sauce, and not enough rice/​protein), and the way she was spooning stuff onto the shell made it look like she’s never handled a ladle before. And one of my burritos was such a hot mess at the end with the toppings squirting out the ends of the burrito everywhere. She literally couldn’t roll a burrito. It was so messy that I had to ask for a bowl at the end. The lid on the bowl wasn’t properly secured so it popped off in the bag and my burrito went everywhere. Then she forgot to include a fork (i took the meal to-​go), so now I’m at a loss how to eat this mess of a thing since I’m not somewhere with forks on hand. Chapati — TRAIN YOUR EMPLOYEES. There is no reason this should have ever been an issue. I knew I should have went to Bombay Chaat.

Eat here at least once a week. Great value for fresh original spin on Indian fast casual food. Yes, they took the Chipotle style of service, cause it works. A must part of your lunch and dinner choices. Vegan options as well.

Loved this place. Fast, healthy and good portions. Enough for two meals. Can’t wait to go back! Staff was really nice too.

Food was cold, bland, and unimpressive. Portion size was small for price. This place has a lot of potential, but isn’t up to par wiith other Indian restaurants in Cleveland.

Chepati food made me feel so terrible that I had to post a review. I had the vegetarian cheese cubes, and then filled in the rest of my bowl with veggies and the spicy tomato sauce. The bold flavor you typically get from great Indian food wasn’t there, so it certainly didn’t make up for the stomach pain I endured after.

Food is good! But the servers are stingy, and everything is extra. It is not authentic indian food and i would like to see more options perhaps paneer. But overall decent stop.

This place has decent food. And ironically, a good Western ambience. However, having a lot of experience with Indian food, I would say that the food here is not that great or even close to what I expect from Indian cuisine. I decided to check it out during lunch time one day, and ordered a rice bowl with the chick peas, chicken and tomato sauce. I also ordered a chai (milk tea) and samosa. Again, the food was nothing special and didn’t taste anything like «chana masala» and «chicken tikka.» The samosa was hard and almost inedible and the chai was cold. I went to ask for it to be reheated and have never dealt with such inexperienced and (critical thinking skills-​lacking) workers in my life! They all looked at me dumbfounded and one said «but I just made a new batch.» I told him that the chai was cold out of the dispenser. After waiting a long time for something to be done, I asked for a refund. Again, no one knew what to do and just stared blankly at each other. Finally, I asked to switch drinks and that was successfully done. I wasted a good 20 minutes and my other food was cold by then, too. But I didn’t bother asking for it to be heated up.
The concept is cool but don’t come here seeking good food.

I use to like this place when they first opened. But my resent experience is what got them this review. They use to be fast and friendly now is a whole other story.
I went there for a quick lunch since I haven’t eating all day and it was 12:30 I was desperately hungry I was kept waiting while the attendant took all the time in the world, I waited 15 minutes before she even started asking for my order she answered the phone and all the she started taking my order and another person came behind me she started attending to the woman before she was even done with my order no problem I am cool with that she is multi-​tasking. Then after she had dished the food I close the check out the guy the said who is paying with cash and who is paying with card. I was paying with card? I mean who carries cash anymore? The he said «sorry our machine is not working» really! So 25 minutes of standing here was a waste are you kidding me my lunch break was over just standing here I walked out and trust me I almost cried cause I was so hungry, and due to my anger I just walked to work and downloaded Unilocal.Please chapati respect people’s time.

OMG finally an Indian food Fast food style! Go for quick snacks with Garama Garam chai! Tea with Samosa @ 3:00 pm in cleveland ! Can’t beat it. Close to CSU wish they have chain of this Indian version of chipotle across U.S.

Pleasantly surprised here! I like the concept and the food is quite good! I am usually a vindaloo fan, so only real improvement could be a bit spicier sauce option.
The staff was quite knowledgeable and pleasant as well which is always nice being you don’t get that everywhere no a days!
Would recommend to anyone liking Indian food to give it a shot. I’ll definitely be back and probably quite often.

I work around the corner from this place, so got some carryout for lunch today. I love Indian food, have no problem with the «fast casual» Chipotle concept, so I was hopeful this would be good.
I tried to keep my expectations in check. The place is a sidewalk storefront in the bottom floor of student/​professor housing, so I didn’t expect it to be 5 start — but was definitely hoping for at least average.
I really, really want to give this place 3 stars, but it just isn’t that good.
The menu was pretty limited. Again, I get the fast casual concept, and the proteins were fine — just there wasn’t much to go with it. A handful of sides, mostly fried, but that’s where the money is I suppose. Chickpeas looked like they came out of a can and my «protein» — the potatoes — were pretty lackluster. If there’s one thing I love about Indian food, it’s the explosion of flavors and all just basically fell flat.
As mentioned, even the curry toppings weren’t that great. They have three (onion/​tomato/​coconut). I got ½ coconut and ½ tomato (for an extra charge), and neither had much taste either. They were both pretty thick as well, with a consistency kind of like thick pasta sauce, so overall my bowl came off as very dry to boot.
So, much as I love Indian food, and this place is literally around the corner from me, based on taste I doubt I’ll be back. I don’t hate the concept — it just wasn’t that good.

Chipotle wanna-​be! Literally copied the concept. You start with rice (white or brown), in a bowl or wrap, choose from two kinds of beans (chick peas, kidney beans), add protein (chix, beef, tofu, potatoes), add curries (tomato, onion, coconut), add toppings (pickled onions, tomato cucumber salad, cilantro, hot vinegar) then add sauce (tamarind, cilantro-​mint, yogurt) and finally topping of onion fritter or papad.
It was just mediocre. The three «different» curries all pretty much had same flavors.
The whole chipotle concept just does not work for Indian food. At least not for me. It was a giant bowl of mush.
The cilantro chutney was frozen and thawed. How can you not serve fresh chutney?
The «chapati» — the namesake of the restaurant is a tortilla. C’mon …seriously? Its like Joes Texas BBQ serving frozen chicken nuggets! If you name your restaurant Chapati then the least u can do is serve real fresh made chapati. Hopefully they are working on this.
Staff was totally un-​trained. The kids working there could not answer any questions.
Price is not bad… chipotle… Remember. All main entrees are $ 6.65 to $ 6.95.
The good thing they have going is the location. On campus of Cleveland state university. So there will be no shortage of customers wanting a giant bowl of food for $ 7. Especially the Indian students!

The toppings are decent but they use tortilla wraps which makes me think this is simply an Indian version of Chipotle. Would have liked real chapati bread.

Went for lunch today and was very impressed. Prices similar to Chipotle. Beautiful decorating inside, fast service, friendly staff. The food was well prepared as well. Will be back again.