Wish I could give 0 stars. The employees are rude, loud and ghetto. The good is always cold. After ordering car side and waiting in my car for 15 minutes I have to go in and wait some more. The food is never right. I will never come back. Unfortunately this is close to my work so it was convenient. I would rather eat at burger king. Do yourself a favor and don’t waste your money.
Caroline J.
Place rating: 2 Chicago, IL
Baby, baby, baby. I am holding my chest hoping that my heart won’t give out. The first person to review this joint described the food as being salty. My friends, this lad was correct… Beyond correct. We ordered a number of appetizers and somehow each of them tasted like some naughty salt fairy had sprinkled her noxious gift. I literally could taste little beyond the salt, so much so that I could taste the actual granules. Baby, if you’re tasting granules it means that in addition to the precooked salt, someone had the bright idea to sprinkle salt topping post cooking. There are few reviews I have hated to provide but this is one I reach within myself for; the truth is the staff is amazingly kind and helpful and if it weren’t for this fact, I would have needed to provide a 1.
Gwendolyn Y.
Place rating: 2 Cleveland, OH
first time there. i was not impressed. I had a child in tow, they offer nothing to help with the baby at all, like a booster seat, coloring pages maybe? So if you have children, i suggest go to another restaurant. I ordered some appetizers and almost laughed when she brought them out. Not only did she bring them out after she brought our food out already, but I spent 9 dollars for two small pretzels? They either need to make the portion bigger, or cut the price down. Ridiculous. I expected at least enough for the people at the table with me.
Wilfrido C.
Place rating: 1 Cleveland, OH
Omg the service is slow. Me and my family came here for fathers day it was desapointed. We got our food first than the drinks. And the manager doesn’t really care about anything. I guess won’t come back…
Adi S.
Place rating: 4 Cleveland, OH
Four stars compared to other dine-in chain restaurants. Been to plenty of Applebee’s and other restaurants of the same mold and felt as though this one was particularly good. Very friendly and quick service. I had the four-cheese mac and cheese which I felt was certainly one of the better specials I’ve had in a while, and surprisingly good for such a simple dish.
Chas M.
Place rating: 2 Cleveland, OH
The only reason this location even gets 2 stars is because its the only place to get a beer at steelyard and they have a good happy hr. The bartenders put their cigarettes on the ledge behind bar and take frequent smoke breaks. Also I have seen the one guy touch the trashcan with the lid of the blender(after he made some weird blender drink) then reuse said lid on another drink without washing. I question his cleanliness. The staff is all around a little ghetto. I actually have called and complained about this to no avail. Its a shame the location(inner city) has to reflect in the staff.
James P.
Place rating: 2 Cleveland, OH
I’m only reviewing a place like this because it may help place other reviews in context. I couldn’t find the Applebee’s that I went to on Crocker Park, so I chose this location instead.(They’re all supposed to be the same, right?) I guess this is good place to come to if you have a large group and decided to eat something at the last minute and don’t want to worry about making reservations.
Jim P.
Place rating: 4 Cleveland, OH
Reviewing Applebee’s and taking some sort of stance on the expectations you had for the dining experience is like buying a used ’85 Chrysler Fifth Avenue and then complaining about the poor fuel economy and awful«presentation.» There’s a reason I don’t eat at chain restaurants — for the most part, they suck. Nonetheless, at times, we all somehow find ourselves getting seated in the over sized booths amongst the blue hairs and the coloring kids… THEUP-SIDE: On the few occasions that I’ve been to Applebee’s, I’ve found the food to be exactly what I expected — nothing horrid, nothing stellar. It’s decidedly average, just like any good chain should be. THEDOWN-SIDE: To be honest, I can’t think of any real negative experience I’ve had at Applebee’s. THESUM-IT-UP: Hey, it’s a chain. It sucks. Taking that into consideration, Applebee’s ain’t that bad.
Eric C.
Place rating: 3 New York, NY
Let’s be clear… This is APPLEBEES so don’t expect too much. With that said, 9.99 for unlimited chicken fingers and fries or 11.99 for unlimited riblets and fries is amazing. And don’t you dare try telling me the fries aren’t delicious. This place has the classic problem of Cleveland turnover so everyone who works there is really nice since they’ve probably not been on the job for more than a month or two. As a result, they actually seem to try most of the time. Last time I was there the hostess told us her name and declared herself our«seat sitter»… who does that? Location is a big bonus for this site, given its proximity to down town and ample parking. Overall you pretty much get what you expect. Classic corporate american food… big portions and cheap prices.
Paulius N.
Place rating: 1 Cleveland, OH
My first and last foray into an Applebee’s. One star ONLY because the service was exemplary. The hostess opened the door for us upon arrival for lunch. Although I came here under protest, that small(corporate focus group inspired) gesture made me let my guard down and think«Maybe it will be at least OK…» The waitress was quite pleasant and had the illusion of sincerity pegged.(And in reality, it she did do a good job service-wise.) My hopes for a adequate meal were not yet dashed. Then the food came. Well, it looked like what it was. Industrial food put together by machines. The only seasoning was salt. I had ordered a chopped sirloin. It had the shape, flavor and consistency as high school cafeteria food, but saltier. It was covered with a special brown gelatinous slime that could be best described as «salt sauce». Now, I use quite a bit of salt. I usually salt everything, but this was like the shoreway in February. The lukewarm baked potato had frozen butter balls in it to cool it further. The ceaser salad was made in the same place they make airport food. I’m surprised it did not come with a plastic envelope of generic dressing and croutons. Actually, it probably originally did.
Gross, gross, gross. I cant believe people eat this stuff. And there they were, all around me, eating it all up. Now I’m starting to think that the staff must be Stepford-Waiterons to serve this crap. Wretched.