Sky Zone has changed their rules from when they first opened. The rules now judge an individual on age, rather than maturation. I used to take my niece and nephews here to enjoy ourselves and get a bit of exercise. Now, I am not able to interact with my family if I purchase a ticket for myself. After it was explained to me that I could not jump in the same vicinity as my niece and nephews, the teen on duty then had early high school students play a round of dodgeball intermingled with my 7 – 10 year olds. To complete my bad experience, the early 20-something year old manager mentioned that they can’t offer cash refunds(for me exclusively since I wouldn’t jumping with my family) because I did not have a «good reason». I told them to document the refund however they saw fit and was returned my ticket price. If you are a parent who wants to drop off your kids with a teen who is monitoring a large group of children, Sky Zone is for you. 10⁄10 will not go again.