Edible Arrangements

Went in today to get some strawberries for our wedding anniversary and they had a beautiful arrangement ready for me 30 minutes later! Customer service was fantastic and prompt even close to closing time! Thank you!

Worst customer service I have EVER received. I ordered online from out of the country for delivery for a birthday gift. It wasn’t delivered on the day and no note was left. I called the store to find out why and they told me they’d deliver it that day. I also called corporate to find out why it wasn’t delivered and they told me I’d hear from corporate in 48 hours. Instead of hearing from corporate, the store owner (Kevin) called me and yelled at me over the phone about trying to take his money from him (through way of a refund?) when I had never asked for a refund at all. He wouldn’t let me speak, and when I did, he refused to answer my question (Why wasn’t a note left on the delivery day so it could be picked up?). He kept yelling at me over and over until I yelled back and told him I would be calling corporate. When I called corporate, they initially told me there was nothing I could do, even though I was in near hysterics over the way I was treated. The complaint is being escalated but the fact that the owner somehow thinks it is appropriate to call customers and yell at them when they are dissatisfied makes me wonder how this place is still in business. Especially with all the negative reviews.
Also, the product was picked up looking slimy.
DO NOT BUY FROM THIS FRANCHISE. You’re overpaying and dealing with someone who has no idea how to properly communicate with other people.