Tires Plus

I feel like this is one of the few places I can go and trust my car and wallet are being well cared for. I had been taken advantage of at a few Jiffy Lubes and brought my car here for the first time six months ago. They fixed several problems across a few visits so I could afford the repairs without going into debt. The workers were clear about was was emergent and what wasn’t. I drive a 10 year old car with 150,000 miles on it and the employees here are pragmatic with their recommendations and respect the drivers– not speaking down to anyone or using lingo to fly above my head.
Today, I called in looking for a same day appointment for an oil change. I was told no appointments were available but to stop by and that they’d fit me in. I was given a 90 minute wait time while I chilled out in their lobby with the free coffee and tv playing. Tables are available for getting work done and the bathroom was clean. A soda machine and water fountain were available but no charging station. I didn’t check for wifi.
My two hour quote turned into 2 hours. I was growing restless wanting to get back to the office but could tell they were understaffed and working hard so I didn’t say anything or complain. When Tom brought me my keys he apologized and didn’t accept any payment– my oil change was free. The oil, service, even the taxes were written off.
Being in a rush, they easily could have cut corners but instead they rotated my tires, did a full check, topped of the fluids, and let me know that next time I’m in I should consider replacing my air filter.
I appreciate the effort and the fact that they value my safety. Whenever I’m in people are being treated well. There isn’t the warm friendly vibe tourist destinations often include– but the folks working there are certainly friendly– albeit in a quiet and reserved way. Thanks Tom and everyone at this Tires Plus location.

Made an appointment a week in advance. I was told 2 – 2.5 hours to get everything done, which included tired, AC recharge, LOF, and checking hoses and belts. Ended up taking 5 hours because I decided not to sit and wait for it. Took a walk for breakfast and returned after 2.5 hours to find the car sitting outside while walk-​ins were serviced ahead of me.
If you sit in their waiting room, you’ll get faster service.
Everything was completed that I asked for in the 5 hours.

Dealt with junior .He went above and beyond to get my battery changed …greatly appreciated.

They were very nice and friendly when they sold me four new tires but then on the next day one of the tires was flat. They apparently installed it incorrectly. When I was in the shop there was another woman complaining that this happened to her twice. And the customer service rep tried to make it seem like it was her fault. Decent customer service doesn’t make up for a poor job.
After the fiasco with my tire going flat, they fixed it immediately and refunded the installation fee. The manager was very helpful and extremely polite.

I had a great experience at this store today. I was trying to get my tires changed at Costco, but they were too backed up, so I decided to get my oil changed since it was overdue. Tires Plus is in the same plaza so I just went there. Colton (store mgr) gave me a nice discount on a full synthetic change which pretty much brought it inline with what I typically pay elsewhere. But as I was getting ready to check out, he told me his guys noticed I was in need of tires. He started giving me the dreaded hard sell, but I knew I was already getting a damned good deal from Costco because I had already shopped around. Long story short, he crushed the price that Costco gave me for the same tires by $ 100. When it was all said and done I ended up with the oil change, tires, and premium wiper blades for less than what I was going to pay for just tires. I LOVE Costco, but TP kicked their butt this time.

update talked with steven and he took the time to explain the process to me. it does make my experience better knowing that they are having the right person doing the job. so with the situation rectified i will be returning in the near future. it’s nice to know that these guys are willing to go the extra mile to makr cranky customers like me happy.

I always dread taking my car in for any sort of repairs because (like everyone else) I’ve had some bad experiences. I went online to make a reservation and then arrived at the appointed time and date. To my slight dismay, there was no sign of my reservation in their computer. The manager was polite and explained that they were having issues with too much demand on their third party computer system. Undaunted, he wrote me up.
I had come in for just a brake job but they made some suggestions (busted axle shaft, belts, etc.) for my car. I did not feel pressured and I was shown first hand what work needed to be done and I appreciated that. The manager (Steve Insolia) definitely had his act together. This is a very busy store. The work was done in a timely manner and it was within my budget.
I can absolutely recommend this Tires Plus for any of your automotive work. It’s so much more relaxing than going to a new car dealership and being affronted with those greedy ‘service advisers’.

I’ve been coming to this location for more than 6 years and they’ve always looked out for my best interest! About three years ago I had a Toyota Camry that got up to 226,000 miles and I was commuting 100miles a day to and from work. Even though my car was leaking oil and needed repairs, they helped me budget and decide between what was necessary for safety vs spending a lot of money. I eventually traded my Camry in for a Toyota Rav4 (which Tires Plus inspected before I purchased) and I don’t take my car to anyone else. All the guys here are knowledgeable, courteous, and reasonable!

Very nice and patient crew. They took us at 6:30p on a Friday night and got us back out pretty quick. Have us options and waited patiently while I texted my brother and spoke to my dad. I will be back if I need tires again.

Tires Plus deserves zero stars, but one is least I can give. Long story short, traveling with 3 minor daughters, and tire got to leaking bad. Limping by refilling tire multiple times a day, was over weekend and couldn’t get anyone to fix it. Stayed over to make appointment for next day, Monday. Using Unilocal found this nearby Tires Plus, got earliest appointment available, but was late in the day. After I get there they tell me they can’t fix the tire if I used sealant, I need to buy a new tire. Really, after get there and having waited all day!!! You cant ask about sealant use when I called and made the appointment?! I know thats not true and I would have gone somewhere else instead of waiting. Too late in the day now to get it fixed elsewhere, so I start driving to Orlando, hoping to get there. Tire goes completely flat at rest stop just out of Orlando. Road service fills tire, cant get one lug off to put spare on & cant give a ride with tow, too many people. I get lucky and limp into Orlando drop my vehicle off at Riker’s (found using Unilocal) after hours before tire is completely flat again, hoping they’ll fix it next day. Tire is fixed before 9:30 am, no complaint about having used sealant, no statement that tire cant be fixed and that I need to buy a new tire. Tires Plus, you’ll NEVER see me again at any location, shame on you.

they sell defective tires. and they won’t replace them.

Good place to bring your vehicle. they don’t give you the run around with a bunch of added on parts. Will be doing return business here.