PSR Events

My family has used party station rentals on 2 different occasions. The first being the biggest and that was my sisters wedding. I don’t feel it could’ve gone any better than it did.
My mother and sister had several meeting with Carrie and had everything planned out. Everything went exactly the way it was supposed to. We had our rehearsal dinner there which made things very simple. As soon as the rehearsal was over we sat down for dinner. Much better than leaving and trying to sit in a noisy restaurant, especially since there were children present. The food was good and fresh.
The day of the wedding the bridal party arrived early and we had a beautiful suite with plenty of mirrors and outlets for hair and makeup. One of the bridesmaids and I went down to the men’s cabin to check it out and my goodness it is gorgeous! It was a wooden cabin with a pool table and large flat screen tv to keep the boys busy while they get ready and wait. The wedding itself was supposed to be outdoors, but it was raining. No problem they moved everything inside and it was never a problem. The dinner after the wedding was delicious. Everything was so well put together and everything that my sister wanted. It was gorgeous! The staff made everything super easy and if there were any issues we sure didn’t know about them.
I also rented an inflatable from party station rentals for my sons 4^th birthday. It was a surprise for him and they showed up early to set it up so he wouldn’t see it. They had it set up quickly. It made the whole party! All the children loved it! I will definitely be using party station rentals for my parties in the future! So hassle free and easy.

I will start on the positive, the reason I gave them two stars: the facility was decorated and arranged as stated by Jennifer, the coordinator.
Jennifer told me that I would have a chef. I did not. I ALWAYS ask if the vegetables are canned (I cannot accept paying for canned food when it is catered), Jennifer assured me that everything is fresh, nothing canned. The vegetables were canned. The roast tasted like a salt-​lick, roasted chicken — shoe leather, biscuit things were hard as rocks. I was told I would have a specific bartender. I did not. I spoke to this bartender on the phone prior to the event which was obviously a waste of time, since a different, not very well trained, bartender was there.
Jennifer, the coordinator, was not at the event. I dealt with Carrie. I had never met her before, but was not pleased with her attitude when I complained about the food a bartender. She was sorry, but made no effort to reconcile the situation. I asked her to taste a biscuit. She put it in her hand, but never ate it. I cannot say that I blame her.
Lastly, as I am enjoying the company at my party, I notice an employee of Carrie’s dancing on the dance floor and drinking bottled beer. The beer I bought. Ridiculous.
FYI, I told Carrie while complaining about the food that I did not want a monetary discount or refund; I just wanted what I was told I would have. When I called a week later to speak to Jennifer about the chef, she informed me the chef moved to Florida. I am currently planning an event for 200 people and was planning on using this service. When I told Jennifer I would not be doing so, she informed me that Carrie has a good business, so it would not hurt them.
This was a Christmas party, so I will do better next year in finding a venue. I am thankful this was not my my wedding or another once in a life memorable experience.