Jim Larry’s Service Station

As far as a convenience store featuring homemade food items, and the younger guy working the counter (who was quite helpful) on the morning in question, I give this place 4 stars.
The reason it gets 1 star is due to the U-​Haul service they provide…
I reserved a U-​Haul 17ft truck for 48 hours. I was to pick up the truck on Thursday morning, and had until Saturday morning to return it. I made the reservation with the service center itself, not a remote operator. I was told it would be fine, I just had to return the truck to this location (which cost me more fuel money, but I was in a pinch and was okay with that).
I picked the truck up on Thursday at around 10:30 am. I returned the truck on Saturday at around 9:30 am. 47 hours, roughly. When I parked the truck and began to cross the street to check it in and settle my bill, I was approached by who I assume was the owner of the business. He approached me with his hand out, palm up, and said, «There it is! Do you have my key?» I said, «Yes, I’m returning the truck and need to pay my bill.» He said «OK, you were supposed to have this truck back yesterday… I already reported it as stolen to U-​Haul.»
I said, «Je*us, it wasn’t stolen! I reserved this truck for 48 hours!»
He said, «I never reserved this truck for you for that long. It was only an overnight reservation.»
I said, «I didn’t talk to you on the phone, I spoke with a lady on the phone. This is the right place, right?» (I knew it was obviously the right place, they had my reservation on their computer when I picked the truck up.)
He said, «Yes, this is the right place, this is where you had it reserved…»
The guy tells me he ‘lost a rental’ due to me having the truck for 48 hours (even though I was paying for a rental for 48 hours, so he lost nothing).
I was told that their policy is a 24 hour rental period from 9am to 9am, regardless of when you pick the truck up. I was charged for 72 hours rental, and 72 hours insurance, even though I only had the truck for 47 hours! The justification being I picked the truck up on Thursday, and since it was Saturday at 9:30am I would be charged a 3^rd day since I was 30 minutes late!!! Bear in mind I was still 1 hour short of a full 48 hours!
I did get a refund through U-Haul’s main corporate office, of almost $ 50. The truck was rented out again before I had even left the service station. In the future, I’ll rent from a U-​Haul rental that is more together…