I recently moved to Jeffersonville(Indiana) and am embarrassed that this McDonalds is the only we have. It is slow, slow, slow and you must check your order at EVERY visit — even if it’s just tea. I avoid this at most costs but sometimes my choices are limited as was the case last night at around 12:30 am. Extremely limited menu, pretty much burgers, fries and tea(no fountain drinks available) only, so my wife and I ordered. It’s not worth going through all the fumbles by the employees, but they gave us one cup of unsweet tea though we ordered and payed for 2 sweet teas, the fries were soft and almost warm and the burgers were as expected — darn good for night time meal. Looking through the drive thru window, the store was unkept, about 20 drink lids had spilled on the ground with no attempt to clean them up, and otherwise just not clean looking. I’m sure the ONLY reason this place gets the business it does is because it’s the only McDonalds for miles. They could probably double their business if they trained the employees as most McDonalds are trained and expected them to work as such. Oh well, I’ve given this review enough time and can only hope newer, cleaner, faster and more convenient restaurants will be available in the future.
Michael H.
Place rating: 1 Jeffersonville, IN
Quite literally the worst most inconsistent McDonald’s location I have visited. Routinely has poor speed at the drive through, generally inaccurate on orders, and apparently operated on weekends by high school students with little oversight or accountability. Even the workers themselves admit that the location«sucks.» I do feel that the management oversight is lacking at this location, as there seems to be little to no concern for customer experience, speed, or accuracy. Ultimately this location erodes the value, consistency, and quality that the McDonald’s brand is known to represent. This is my local neighborhood restaurant, and I would travel across town to avoid it.
Jennifer D.
Place rating: 2 Jeffersonville, IN
This McDonald’s is ALWAYS super busy. Especially the drive thru. Even though it is inconvenient, just park and go in the lobby. The drive thru is so slow it’s not even funny. And the later it is at night the slower it is. So not the fastest fast food.
Jasmine G.
Place rating: 2 Louisville, KY
Place is always got a full drive through all hours of the day, even with two sides. For them always being so packed it’s pretty fast. I usually just want a sweet tea and go through drive thru because the baby falls asleep in the car. I got my tea with lemon today though they put a small piece of rind in my tea and that’s it… seriously guys.