Birkenstock Footprints of Claremont

Claremont, United States

2.9

Closed now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 909-626-7026
Address:
301 Yale Ave, Claremont, CA, 91711
Nearby public transportation stops & stations:
0.2 miFoothill 197
0.2 miClaremont
0.3 miFoothill Transit 492
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street
Bike Parking
Yes

Today

Today 12:00 pm – 3:00 pm
Closed now
Local time (Claremont) 15:24 Monday, 23 June 2025

Business hours

Monday 12:00 pm – 3:00 pm
Tuesday 10:30 am – 5:30 pm
Wednesday 10:30 am – 5:30 pm
Thursday 10:30 am – 5:30 pm
Friday 10:30 am – 5:30 pm
Saturday 10:30 am – 5:30 pm
Sunday 12:00 pm – 3:00 pm

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20 reviews of Birkenstock Footprints of Claremont

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Place rating: 4
San Bernardino, CA
My friend and I were there on 6÷12÷2016. I don’t understand all of the negative reviews. Yes, some are old and they may have fired whomever it is who inspired the negative comments.
There were two women in the store on that day. The younger woman seemed to serve no function other than a cashier, but the older woman was extremely friendly and helpful, and found several pairs of Birks in our sizes to try on. She even advised my friend as to which styles not to wear because of her back problems. Both of us ended up buying a pair of Birks that we liked.
The store also has Crocs and and accessories for sale.
The only negative mark I would give is for the extremely short hours of operation on Sundays. Do they not realize that a lot of people are in town for the market?
Place rating: 1
Wrightwood, CA
I drove over an hour just for this shop. I love giving small shops my business, but the terrible customer service made me take business elsewhere. Neither worker acknowledged me even at the counter with a shoe in my hand. No thanks!
Place rating: 1
Claremont, CA
Rudest service I’ve ever been subject to. I was kicked out of the store because the owner refused to help me so I began to Google the sizes. When she saw me take my phone out she kicked me out of the store. Probably because she marks get prices up by doubling what they go for from their distributors.
Place rating: 2
Claremont, CA
Love to shop small, so I gave this shop two tries. Went in on two separate occasions. Depressing, dark, no lights turned on. Not acknowledged when I walked in. No thanks.
Place rating: 1
Claremont, CA
I think this place is depressing. I gave it another try because i LOVE Birkenstock and I am obsessed but the moment you step in you just feel that you are not welcomed and the personnel looks just like they don’t care about you. Asked for something and they just say yes or no they don’t offer you an alternative (I think they just want you to leave) I also think that it needs a reorganization to be more welcoming. I am so sorry to write this but I just want this store to work because it could have potential.
Place rating: 4
Claremont, CA
Love this store often has what kiddo needs and very helpful! looking forward to buying my 4th pair!
Place rating: 1
Murrieta, CA
I had a horrible experience at this store. The lady that works there is not helpful and is downright nasty. She makes you feel like you have to apologize that you’re bothering her when asking for a shoe size. Speaking of shoe sizes, this store is not well stocked. When it was found that she didn’t have my size, she said «if you don’t mind I have to go home, this store stays open for people who will actually buy shoes.» YOU DIDNT HAVE MY SIZE LADY. Sorry for wasting your time, jeez. What a horrible saleswoman. 0 stars is more accurate. Keep in mind this all happened 20 minutes after the store opened. Buy your beloved birks elsewhere.
Place rating: 4
Chino, CA
I waited for my Birks far too long! I’m really glad that I was able to support this business in Claremont instead of buying from Nordstrom or some big department store. The woman inside was super helpful in finding my perfect size and style of Birkenstock. They are hands down my favorite shoe — totally worth the price. I’d recommend them to literally everyone because I feel the difference in the comfort/​quality of the shoe from every other shoe I own.
The only downside to this location is that their hours are super weird! I came a few times last year and they were closed. I just so happened to be at the Pomona DMV in the middle of the week and rewarded myself by driving by to see if they were open.
Place rating: 5
Upland, CA
This place is a must if you’re looking for Birkenstock, they have a great selection. The lady was very helpful with sizes and making sure they fit me well. She also extremely knowledgeable, giving me advice on care for my new Birkenstock.
Place rating: 5
Azusa, CA
Definitely recommend if you’re buying your first pair of Birks. The owner is extremely knowledgeable and has a high level of expertise in Birkenology (the study of Birkenstocks)! I took my girlfriend to buy her first pair and ended up buying a pair myself. We wore our new shoes out of the store. Wonderful experience.
Place rating: 1
San Dimas, CA
If I could give this a negative star I would. This place doesn’t even deserve 1 star. The women in the store was so rude! At first I thought maybe she was distracted and busy tagging things in her smelly store. But her attitude was awful! Three of my friends and I all went in there wanting to buy shoes. So that would have been a 400 dollar sale minimum. She must be a very sad and miserable human being to treat and talk to people the way she does. I was absolutely taken back by the way she was talking to my friends when they were asking her questions about the shoes. She couldn’t even look at them and gave the rudest comments back. I had to walk out. I feel bad for people like this. Angry bitter women with an ugly attitude. Save your time and go somewhere else. She doesn’t deserve your business. Birkenstocks should be ashamed of having her sell their shoes. Reading from the other recent reviews she must always be like this. I’m disgusted by her!
Place rating: 5
Rancho Cucamonga, CA
Awesome service! James was very helpful. I’m very happy with the pair of Birkenstocks I bought today. Will definitely come back here for future purchases.
Place rating: 1
Upland, CA
So I was went into this store hoping to try on a narrow pair of Birkenstocks to see how they fit. A very nice sales girl got me two sizes of a style that comes in narrow. I quickly slipped one on just to see if it would fit so I could order the style I like. An older sales lady came over and basically took the shoes away from me and told me I needed a stocking and something about state law. If I was supposed to use a stocking someone should have given me one. The shoe was on my foot for less than a second. She walked away with the shoes and didn’t come back. I don’t usually write reviews but had to since this was the worst show buying experience I’ve ever had. And I buy a lot of shoes.
I walked out feeling thankful for
. Too bad I couldn’t support my local Birkenstock store but I will never give them my business.
Place rating: 5
Azusa, CA
Not sure about those negative reviews. I went into the store expecting not much since I’ve read so many bad experiences. My wife is very in-​fashion and knowledgeable on all the latest trends. Although this time it wasn’t for that, but more for functionality. We decided to pick up a pair. The older lady helped me pick out the sandals that I was looking for. I had to have her bring out a few pairs in various sizes and colors before I made a decision. She had a generous amount of knowledge and wisdom on how to take care and the orthopedic benefits of the Birkenstock sandals. She helped me try them on and even helped me make some more strap holes for a better and more secure fit. After the purchase was made, my wife was eying something in the store for awhile. The lady just said that she could take it as a gift. So very nice! We will definitely be coming back in the future to pick up more pairs.
Place rating: 1
Rancho Cucamonga, CA
I found this store online through the Birkenstock website, and was very happy to support a local business. I arrived at 10:05 on a Sunday. There was a sign saying they opened at 10am on Sundays (new hours) so I decided to wait. The owner arrived at 10:10, walked right past me without saying a word, went in and then re-​locked the door. Another woman walked up (I’m guessing a worker), and the owner walked back over, let her in, and then re-​locked the door. Again, neither of them said a word to me! I left at 10:15 when they still hadn’t opened. WILL NOT be giving them my business.
Place rating: 1
Claremont, CA
This store is the worst!!! I went in all ready to buy my first pair of Birkenstocks. Both the sales girl (who was texting the whole time) and the owner were incredibly rude. To say they were not helpful is a total understatement. The owner acted like the questions I had were annoying and stupid. This is actually my first negative Unilocal review, however I walked out feeling so mistreated that I thought it important to share. I went right home and ordered my Birks online, which is a shame because I’m all about supporting local businesses. This one though, forget it!!!
Place rating: 5
Fontana, CA
I am very happy with my 2 trips to this store. The first time I went there was a lady working. She answered all my questions and I never felt pressured to buy, even though I tried on a few pairs. Today there was a man working who was just as friendly and helpful and I bought the sandals I had wanted. I can’t wait to wear them!
Place rating: 5
Covina, CA
Nice store. At first you think the lady comes off kinda standoffish, but once you talk to get a little she is very nice. She probably just deals with a lot of rude people. She was very patient with me while I changed my mind about 100 times in a pair of shoes. She didn’t have the ones I wanted, so she ordered them for me. Once they came in, she called me right away. Warned me on not to leave Birkenstocks in the heat because they could shrink. Will bring more business here in the future.
Place rating: 1
Claremont, CA
I have lived in Claremont for many years and have only been in this store once years ago. I stopped in today and was browsing around. The older woman was having a personal conversation with the younger person… I assume was her daughter. They weren’t friendly and as I walked past they said under their breath…“I guess everyone wears blue nail polish now” RUDE! I will never go there again… I’ll stick with my favorite place in so Pasadena.
Place rating: 5
West Covina, CA
Super cute store with a lovely selection of shoes and socks. The lady working there was very helpful and friendly. Definitely coming back to purchase more socks.