Northwest College of Hair Design Salon

I came in for an apt and right off the bat felt confused and uncomfortable. No one was in the lobby. I look over at the salon and see 2 girls glaring at me. They are both shorter girls with dark hair, one with a blue streak in her hair, the other with glasses. They did not come out but just sat there staring at me. About 5 minutes later and now there’s 4 other customers in the lobby looking around wondering what’s going on. The instructor comes out and asks if we’ve been helped, I say no. Then the blue hair streak girl that had been glaring at me comes running out and gives us paperwork. The people who came in after me all go back. I sat and waited. I hear one girl that was tall with dirty blonde hair complaining that she doesn’t want to do her apt she has scheduled and wants to just call them and cancel. The instructor tells her not to. Then the instructor tells me the girl who’s suppose to do my hair just started setting up and should get started soon. I Contemplated leaving as its already 15 minutes after my appointment time and I had showed up 5 minutes early. The girl finally comes to help me and it’s almost 20 minutes after my apt time. She seems nice and said the girl who originally was suppose to do my hair couldn’t so I don’t put any blame on her for the wait but the instructor maybe could have been more on top of it? But I’m not sure if the girl cancelled last minute. It seems like all these girls hated being there. The girl who was going to do my hair was the only one who seemed friendly and that she actually enjoyed doing hair. She then asks what exactly I want done. I tell her all over one color. The instructor comes and looks at my hair and says it will be an extra $ 40 from what they told me over the phone. They said it’s because my hair is long, which it is (down to my elbows) but there was NO way I’m going to pay a school $ 72 when I got my hair done a couple months ago and it was still just as long for $ 60 at an actual salon! I like to tip and I’m trying to save money which is why I came here. I was expecting to pay about $ 50-​$ 60 that’s including a tip. Between the miscommunication on pricing & bad customer service I would never recommend this place! And 5 of my close friends who have an event coming up I was going to recommend them here if things went well but now I’ll make sure to tell them to look elsewhere. You can go to an actual salon and pay the same price without feeling like your an inconvenience to them.

Didn’t have a pleasant experience. Had a manicure and pedicure that was rushed and my French tip turned out very uneven on both nails and toes. I don’t think I would come back even thou its walking distance from where I live.

*disclaimer* this is my FIRST Unilocal review. Ever. I hate to complain, i really do.but.Worst pedicures in all of eternity! I was able to convince my boyfriend to come with me, with promises of relaxation and how nice the service can be. This experience was far from. I can say that the girls were very sweet, but lacked professionalism, COUTH, and common sense. When my boyfriend and i first arrived, the girls each came out to the waiting room to ask the basic questions you need to fill out. Both girls acted like it was their first time talking to a client, asked stupid questions, and were slumped over. Not even kind of trying to act pro. They were both fucking trainwrecks. At that point I honestly considered leaving, and even text my boyfriend who would be receiving a service as well, asking if he thought he should leave. Unfortunately he didn’t get the text. So we proceeded to go through with the services. While there, my chick couldnt seem to follow the basic step by step, and was being instructed by her slightly more informed peer on how to perform a pedicure. Said peer was doing my bf’s pedicure, and I could see, she wasnt doing much better. The foot tub was overflowing with suds, she was just rubbing creams onto his feet, (and even herself mistaking certain products for another. And laughing about it) And at one point proceeded to compare a product to a «chunky substance that would come from a male», or something like that. ARE YOU FUCKING KIDDING ME!!! Might i also mention that neither one of these chicks would shut up and let you relax, but would continue to sit there and flap their jaws off about stupid shit, which only reiterated the fact that they were dumb and have no business in this industry, and really, even just basic customer service. Maybe ⁷⁄₁₁. Anyways, an hour and a half into it, I finally told the shitshow, who had only been filing my nails and putting on lotions and creams in the wrong order that I wouldn’t have time for polish. And it still took her 15 minutes to «prep» me to apply polish myself when i left. I spared them the embarrassment of complaining, and grudgingly paid. But paid by card so I wouldn’t be able to leave a tip. And one of them had the audacity to «mention» that I could leave them a tip in the salon area, or up front. Its a known fact in the service industry, and just in general, that you should always act like you don’t expect tips, but graciously take them when you receive it. What the hell. Oh, and might I add, that my bf’s «nail tech» had the trashiest tattoos and nails I’ve seen in awhile. I cannot imagine ANY salon, not even some dumpy cut n’ curl on 122^nd that would hire these people, when there are plenty more deserving ones in the industry. Never again as long as I live will I step foot into a northwest college campus. Not even to take a piss.

I have gone here many times over several years and I have become a familiar face. Haircuts, color services, thermal styles, manicures, pedicures, and facials Same with the rest of my family. We have always enjoyed ourselves here! Ive never had to wait more than five minutes, but I always made an appointment.
I loved helping these students out and we always tipped generously because we can appreciate the fact that they are students trying to better themselves.
Ive only had two minor complaints. Once my hair was curled by a student and sadly it went flat in a couple hours, I knew she had done it incorrectly by not pulling the curl with the barrel. She did the common way of starting from the bottom of the hair and rolling it up. So I went back and let her know, just so she could see, usually if curled correctly it will last a day or two. It does for me anyway.
And one of my manicures (I’ve had five or six) they did the shellac polish a bit thick. But it happens.
For the price you cant beat it.
I love the instructors who you can tell enjoy teaching the students.
I will continue to go here for minor services. Our family each has clung to one student and we followed them after graduation, so we still get our hair done by them. But again, great place. Great people. Great prices. And overall great results.

First of all, I’ve only had one run in with a «school» for these services before and it was bad enough it made me cry. It actually sent me running to NW– thank god.
Staff: The girls at NW were very friendly, and engaged. Some seemed nervous, scared or just plain uncomfortable though.
Services: I don’t think they left the perm on long enough (imo) but my hair turned out as well as I expect for a school of trainees. It still looks good, I’ll just have to have it redone sooner than at a more professional establishment. It was worth the price and my time. I will be going back for other services to test them out.
The day I had my hair permed, a friend had a manicure. She just had her nails painted, no shellac, no fake nails. She only had great things to say about the hand massage and friendly conversation. They did a good job, but everything seems to take a long time. She finished about five minutes before I did.

I gave Northwest College of Hair Design in Clackamas 4 stars in my initial review. I have given Beaverton (Walker Avenue) 5 stars for their branch campus review and my initial experience as a customer with this outfit.
To date, the best haircut at one of their branch campuses was from this one smart young lady at the Beaverton location who has since graduated. I’ve had two guys cut my hair at Clackamas and all of these client experiences easily deserved 4 stars, with the first guy being really funny and the second guy being very laid back. They have graduated, and are graduating, respectively. On this last visit, the (second) guy cut my hair and got it dialed, so I’m bumping Northwest College of Hair Design in Clackamas up to 5 stars.
It’s not their fault that they aren’t closer to Nonna Emilia. I can’t take a star away from them for that.
I repeat: $ 5 … such a deal!

I have been going to the Clackamas campus for years and have only been completely satisfied with my hair color and cuts a couple times. They can never seem to get it right, even if you bring in a picture of what you want. It never even comes close to turning out how you wanted it. A couple of the instructors are decent but most of them are terrible. Not only do they have bad attitudes, but they always screw up the color or cut. I feel like they don’t listen to what you want. The prices here have also changed recently. They charged me the same for a root touch-​up that they charge for full color! This is absolutely ridiculous! I gave this campus another shot today and it may very well be my last one. I’m fed up.

I went to the Tualatin location and I had a great experience the staff helped me and my daughter. We go back every time we need a cut or color I recommend them for all my needs.

I went to the Beaverton location of the NW College. I went in looking for an inexpensive haircut, and came out more satisfied than I have ever been after a cut. I was very impressed. From the moment I walked in I was greeted with a smile by the girls at the front desk. They let me know that it would be a bit of a wait, while they called roll and got ready for the day (I made my appointment for first thing in the morning). When I was called back, the stylist was very outgoing and introduced herself as Bri McCoy. She asked what kind of cut I wanted, and seemed genuinely excited to be able to do it. She was very friendly, chatty, but not in a way that you feel like she is not paying attention to your hair. I had come in with a very specific hairstyle request. I had pictures, which she referred to throughout my visit, just to make sure that she got exactly what I wanted. She made a few suggestions on different styles, which I readily agreed to. I was there for over an hour, but it was definitely worth my time. She did such an excellent job, matching almost (excepting for the slight style suggestion, which turned out great) exactly the picture that I had brought in. I will be coming back here for all my haircuts and I’ve already started referring friends and co-​workers!

I have gotten my hair done here several times (5 – 10) and enjoy the hair side of things in general. The wait times are long; I can’t complain, for the price.
I did try to have a shellac manicure done the other day and it was horrible. I cannot endorse that side of the salon. Here are some of the errors that occurred: my nail polish I came in with (my bad) wasn’t removed fully before the manicure started. A persistent grinding at a somewhat tender area after telling her it hurt. The manicure itself (before we started on shellac) took about an hour. I am a nail geek, hardcore and I could probably do nails professionally. I take about 5 – 10 minutes to do the nail prep (polish removal, cuticle softener, buffing, filing, trimming stray cuticles). This process took an hour. Then we moved on to the gel portion of the manicure. The gel polish was janky as s^&*.. .it was OPI You Don’t Know Jacques, a beautiful raisin-​y taupe-​y brown. It came out super splotchy, barely tan (I know the coats are supposed to be thin enough to bake under the light, but this was ridic), despite her rolling it in her hands (I think it needed a good shake, I would take a few bubbles over this thick, chunky mess) and I left after she started the second coat. I paid for the manicure (which was pretty pathetic but only $ 5) but refused to pay for the gel portion of the manicure. I also refused to have my nails painted with a regular polish. So hour and a half later, I left with no polish on my nails at all and still had my color around my cuticles. Janky!
This wasn’t professional at all. I painted my nails better 5 years ago before, as just a regular joe, than this girl did. Probably your baby cousin could do a better job. Also she discussed inappropriate topics with me and was generally overbearing (but I get that she was just trying to be friendly). At least your baby cousin is not going to regale you with tales of her debauchery. I wouldn’t rule out the salon but I would def check out the other beauty schools for nails before I came back here for nails. No, I’d just never come back here for nails.
I will continue to come here for hair but as for the nail stations, you’re dead to me.

Ridiculous services. My boyfriend went over there for a haircut last week. We made the appointment the day before but when he showed up, THERE WAS NO BARBER! I don’t know how they arrange the students, but there was NO ONE to do his haircut. They could have called to let him know ahead to see if rescheduling is possible, instead of having him waiting for a good 10 minutes before telling him there was no one to do his haircut… all the while there were students sitting around doing nothing. Ridiculously vain attitude from the receptionist and below average customer service even for a beauty school, we would not go back again, no matter the price.

I had an easy time getting an appointment with the front desk person stating my facial would be at X time and after it my hair cut. When I show up there are 3 people «kicking» it at the front desk, 1 sitting on the counter, 1 chatting and the 1 male front desk person who checks me in.
What follows is over the course of 43 minutes: X was suppose to do your facial, but she isn’t in, the 3 then gossip and eye roll about this missing employee («she doesn’t do shit».) I sit, wait, someone comes out and tells me they are «working on it» and are cleaning a facial room… I wait, sit, read, they continue to gossip. The automated front door is broken and you need to push hard to open it. I see an elderly women who can’t push the door struggle, she knocks on the glass and one of the 3 students (I presume) stares right a her and then looks away. I get up walk across the room and help this customer with the door. Finally at minute 43 I am taken in for a facial. No one updates me this was going to take this long, I am not meet with a supervisor or apologized to. I considered walking out, but kept thinking ‘maybe another 5 minutes.‘
The facial was fine, it was relaxing, $ 15, the girl was pleasant, she kept doing the same thing (with what smelled like the same lotion) four times followed by the hot towel. It was not a big deal, but I wondered if she was trained or not as she repeated two steps for a majority of it.
The haircut went well, it looks good and she was friendly. She was graduating in one month from a 2 year program and the supervisor cut the perimeter for her and did my entire bang/​transitional section. It was $ 5 and I would go again for a haircut, but if I had to wait for more than 10 mins without an explanation I would go around the bend to Phagan’s.

I’m a former beauty school girl so I know exactly how it feels to meet someone knew and possibly change their attitude from sad to happy, content to confident, or excited to totally pissed… just by changing their hair.
I was really comfortable when I sat in the chair, Lucia (my stylist) showed me some colors I could pick out… then we got started.
You can’t go wrong with a 32 dollar all over color and a 5 dollar deep condition (even if they did hook that conditioner up for free)
My color came out great and my hair felt amazing! I’ll be back with friends for a 15 dollar facial soon! Definitely check it out.
Oh, PS
Make sure you bring cash if you wanna tip, you can’t do it on your credit card.

Went back for cut #2 here and was shocked to see that they have lowered their prices from $ 9.00 to just $ 5.00. Everyone is $ 5.00, men, women, kids… amazing.
Ask for Beth, tell her John sent you.