I try and stay away from fast food usually when I can but I forgot to pack today so I stopped here. I wouldn’t usually even think to pull out my phone for a review on a Wendy’s but something here caught my attention. Tyisha was working the register when a mother and 4 younger children came to the counter. She took their order and the mother stood to the side and kept her children in check. Then when her order came before the mother had a chance to try and figure out how to carry her tray and one of her kids at the same time Tyisha told her she would would take care of it and helped bring her tray out and and got the lady settled. It doesn’t sound like much but you hardly see that kind of customer service out of a fast food place. Even out of sit down restaurants. The place was also very clean and the other lady I talked to was very nice. But Tyisha earned this Wendy’s location 5 stars today.
Elyse F.
Place rating: 4 Cincinnati, OH
For a fast food restaurant, this Wendy’s was better than most. We weren’t planning to go to Wendy’s. There was and accident on the freeway, cars were barely moving, and my daughter had been saying for 20min. that she needed to use the restroom. Knowing there were several restaurants off this exit we got off the freeway. I noticed the Wendy’s sign a little way down, and asked my daughter if that was where she wanted to go. I noticed a sign on the door that said, «Kids meals $ 1.99 after 4:00pm.» Great deal! I got my daughter her kids meal, and we each go a chocolate frosty. My daughter offered to share her fries. The fries were hot and fresh. Crispy on the outside and soft on the inside. A little salty, but I prefer my fries to be lightly salted. I have always enjoyed frostiest. I like that they aren’t as heavy as milkshakes. The dinning room was practically empty. Drive up on the other hand was quite busy.