TGIF Friday’s

I think the last time I ate at a Friday’s was about 5 years ago? I have no interest in eating at a place where the menu is a bible.
However, after a day of shopping, the kids wanted some apps so… there went my avoidance streak.
Service was good. Got some apps — my nachos were good but pretty pricey for about 10 topped nacho chips?
My kids got the pick 3 appetizers — they were happy but check was close to $ 50 (for a lunch of apps)
There’s a reason I don’t go here.

My wife and I love going to the TGIFs in Beavercreek, Ohio. We visited the Western Hills restaurant because we were in Cincinnati to attend the casino. This place was so bad that I almost will never want to visit another TGIF again. First, the bar was short staffed. I felt sorry for the bartender. She was doing everything herself and the previous person left her a mess. She did her best. Are issue is with the food. We both had the chicken and shrimp slizzers. The chicken tasted like plastic. The mashed potatoes tasted like someone ate KFC mashed potatoes, shitted it out two hours later, placed it in a refrigerator, and served it the next day. This food was so bad it really made me distrust humanity. After returning the food, we both got chicken stripes — the worst f! cking chicken stripes we have ever had. Even the bartender said they looked like shit. Furthermore, the atmosphere was dead. We were watching the OSU game and no one was excited. The only people on the restaurant was WW2 vets. It seems like this is the place to avoid Cincinnati. As we were leaving, a guy with his family asked a server why he can’t be seated. She said he had to wait 15 minutes. He replied, «there’s no one in the restaurant». She just looked at him. I’m sure she thought was terrible stuff did I did in my life to end up here. The drug fiend begging for change outside of the restaurant was more optimistic than her-​at least he was dancing.

Worst potato skin ever! They were served cold and the cheese was grainy and with poor flavor. What happened to quality control? TGIF’s used to be a good place to meet and eat.
Seems each time I come back the food gets worse.

My family party of 5 walked into TGIF at 653pm to have what we thought would be a nice family dinner. It actually ended up being the WORST dining experience EVER!!! We ordered our food about 7:10. We did not receive our meal until 7:53 (and it was cold, apparently it sat under a food heater) In all of my years of dining I have never waited over 49 mins for food especially when the restaurant was not packed! So we tell our server who was awesome that we wanted to speak to the manager at this time it is now 7:56pm…the manager did not arrive at our table until 8:22pm our cold food is still sitting at our table. Again this is not acceptable.
When the manager (Bre) finally comes to our table she is quite rude and had no empathy for us in our awful dining experience! She argued with us and made us out to be the bad guy when in fact we were the victims of horrible service and cold food. She did offer to take some money off the bill when in fact all we wanted was to make things right, and receive great quailty food. I did not reorder my food which was the Rib, shrimp and jack daniel strip appertizer it was very dark as if the cooking grease was old and it was cold, but another person in our party did and we waited another 20 minutes for her remake to arrive at our table. At this time its now almost 9pm. Another party around us left shortly after because they waited too long to even be served drinks, another table around us sent their plate back 3x because of its temperature, and once Bre did come over she said she had 8 other tables demanding her attention all complaints I am sure. Bre did however win the kids over with free desert (the least she could do) This woman should NOT be in management, making the paying customer feel bad, being confrontational, not willing to make things right, and not following up with guests to check on our dining experience. MOST managers come around to your table withing the first 20 minutes to see how things are, had Bre done that she wqould have seen that we didnt even have our food yet!
Another party asked who the manager was and Bre replied «I am» as she went to their table and began to tell them how much we spent on food, how much she comped us, and what our issue was ALL within ear shot of us. Totally unprofessional and rude and out of line. I expected way more out of a «manager» and this establishment. I will NEVER return to this location EVER!!! Crestview Hills knows how to treat their customers and it worth the drive!

I really enjoyed the food. The waiter was really nice and I got my food on time. From the looks of the place it seems clean.

Let’s be serious; it’s Friday’s.
I usually avoid chain restaurants with so many great dining options in town now, but sometimes you just end up there. I’d never been to the Friday’s on Glenway before but it turned out to be a convenient meeting place for myself and a friend.
It was pretty quiet for a Saturday evening and I was seated right away. Our sever started off pretty attentive, almost too much as we were taking a while to decide what mediocre meal to get. I flipped through my raggedy, disorganized menu several times before I decided to get the Three for All appetizer (I considered that safe and easy) and a $ 4 long island iced tea (which tasted like sweet & sour mix). After placing our order we basically never heard from our server again until it was time to receive our checks.
It took our food a very long time to come out (I had a friend that came in AFTER we placed our order and she got her food before we did) and when it finally did it was cold. My potato skins were warm, my boneless wings were room temp, and my mozzarella sticks were mushy.
Just a word of advice to the ladies: the bathrooms are EXTREMELY small and unclean. I had to like squeeze and shuffle just to get inside of the stall and close the door; awful.
It hurts my heart to know I spend $ 20 on a meal at Friday’s when I could have had better food somewhere else. I probably won’t go back to this location again.

Awesome food! The pick 3 for $ 15 deal is great and they taste amazing but keep in mind that they are only appetizers. Unless you’re not very hungry, you’ll want to choose something else too. The service is great if you ask for Kyle. I don’t come to the West Side very often but when I do, I’ll eat here.

I have lived within 10 minutes of this Fridays since it opened and over the past year and a half the service has gotten worse and worse. Tonight was our 4^th bad experience in a row. It took 45 minutes for my wife and I to each have a coke and nachos. Our server came to our table 3 times in the first 30 minutes, forgot to put our order in, and then it gets even better!!! She came to our table 4 times in 15 minutes asking for us to pay the bill! She came to our table more times to collect her money and tip than she did to take care of us. Oh by the way! My wife and I walked in the restaurant at 9:25 on a Wednesday night. It’s so sad that my once favorite place to eat on this side of town has now become my least favorite. I’m done with Fridays and they just lost a loyal customer. Go down the street to Willies or Applebee’s.

I used to really love this TGI Friday’s. Although it’s not the worst now it’s still not great. The portions are tiny now. Especially for salads. Service is just OK. But very slow. Too overpriced for the portion size.

OK, so I try and avoid the chain places but this is an exception. We go here with friends who are unadventurous. You pretty much know what to expect but they always make the food well. I have never had a bad meal from here. The service is always friendly and prompt. And everything taste as good as it can for a chain restaurant. So if you don’t want to venture out into the unknown worlds of the local restaurants, this is a good one too go to at least.

Every time my son suggest that we go here always give him the crazy look (esp since my previous review).But on July 4^th I actually listen to him and I was very impressed. We was seated very quickly and our servers Stephanie and Christian was awesome. I will return and hopefully get them again!