We specialize in hard drive data recovery, RAID data recovery, RAID repair, data tape repair and other media services. Our teams also offer computer forensics and various repair services through our Cincinnati office.
Before calling Secure Data Recovery Services I took my G raid 0 drive to Micro Center for recovery who then sent my drive to Data Tech Lab. I was very unhappy with their service! They sent my drive to Colorado(?) without telling me that it was leaving the state and then changed my quote multiple times. It started at $ 600 and went all the way up to $ 7,000 for a full recovery that wasn’t even guaranteed. They charged me a $ 200 fee just to analyze the drive. I will say that the manager at Micro center was really great handling my concern but that was the only positive in the whole experience. Then I worked with Chris McMacken at Secure Data Recovery who has been awesome! The experience has been entirely different and he has been helpful every step of the way. Luckily they were able to retrieve most of my data at a much cheaper cost. Its very difficult to find honest data recovery-but I would highly recommend them! It’s very nice to have an assigned account rep managing your job so you don’t feel like another random customer lost in the crowd. I’m a photographer so my data was very important to me-I had a lot of old files containing my portfolio and special images that I can never get back. Chris was really understanding and helpful in managing my concerns.
David S.
Place rating: 5 Alexandria, KY
EXCELLENT Customer Experience! I lost access to all records on my WD My Book device. SDR identified and recovered all! I contacted many other local and national service providers, but my decision came down to reasonable cost and customer service. I was assigned a personal customer service representative, Alec, who helped throughout the entire process. His attention not only to detail, but to my thorough understanding of the process, was invauable to me. Data recovery is not cheap, but the value of the process helped alleviate all concerns. Highly recommended!