Penn Station East Coast Subs

Don’t get me wrong. Penn station is by far my favorite food in the cincinnati area. I frequent here regularly, however this penn station was different. I was the first customer in the store, and ordered a simple but delicious philly. I then watched as 8 other people received sandwhichs before they realized they had mixed up tickets. I am now late for the Bengals game, and feel severely inconvenienced. Sandwhich was good though*

No problem with the food at this location– it was standard Penn Station fare, which is above-​average for a lunch sandwich. What turned me off was the attitude of the staff in fixing a mishap that occurred when I went to check out. I would say the fault for the mix-​up was probably shared between myself, the girl who ordered in front of me, and the cashier. Basically the girl who ordered in line in front of me apparently stepped out of line and went back to the ordering window to make some change to her order, and never got back in line. When I went to pay, I assume that the cashier mentioned the name on the order, but if he did, it was so quiet that I didn’t notice it was the wrong name. So I paid for the order, not realizing it belonged to the girl who had been in front of me (let’s call her Cindy). When the cashier rang up the girl who had been in front of me (who had now inexplicably slipped into line BEHIND me), I realized that she was paying for my meal, and I had paid for hers.
Not a huge deal, but the cashier struggled at length to fix it, then turned to the manager and said sarcastically «She thought she was Cindy. I can’t fix it». The manager tries and fails to fix it, heaving out heavy sighs and angrily punching the keys. All the while, since I felt like I was at least partly responsible, I was completely patient and pleasant. They finally fix it, and I proceed to the table to wait for my food to be brought out. By this time I already feel like they’ve been snottier than they needed to be, but whatever. The kicker is that then the manager brings out Cindy’s order, and pretends to bring it to some other customer, then says loudly to Cindy «Sorry, he said the order belonged to him, HAHAHAHA!»
OH WOW GUYS, I DISCOVERED THE NEXT LOUIS C.K. RIGHT HERE AT PENN STATION! So hilars. Anyway, it was rude and obnoxious. If that minor of a mishap throws the joint into that much panic and chaos, maybe they should spend less time mocking paying customers and more time learning how to process a refund.

This is always a good time favorite. If I’m feeling down or really want a good meal. Penn Station Philly Cheesesteak with extra cheese always satifies! I like how they use seasoning salt to give the meat flavor and the fresh cut fries and the handmade lemonade add a nice touch.

Love love love their Artichoke and mushroom sub. FWIW it doesn’t seem like the 6″ should be that much smaller than the 8″, but it is. I normally get the 8″ and last time got the 6″. I was left wanting more.

This is your standard Penn Station. I like the artichoke sandwich. It sounds healthy, but cheese and oil make it not so. A rain storm passed by during my visit. It had to move tables because the roof was leaking onto my table.
Penn Station makes for an ok sandwich on occasion, but this location had a few quirks.

Solid cheese steak sub place. Local chain so you can find it pretty easy around Cincinnati. Also the chicken subs are great as well. Fresh lemonade and fresh cut fries.