Orange Leaf Frozen Yogurt

This is the worst frozen yogurt place I’ve ever been too. It is always closed during peak times, and they never abide by their posted hours. They don’t even have the cookie ice cream sandwiches. Don’t waste your time going here, since they will be closed anyways.

The staff was really nice and we enjoyed some of the unique flavors that were offered. The cake batter yogurt was a favorite of ours. Throw on some Oreos and you are set.

This was a great treat before the Reds game. Great yogurt, very clean and very nice workers. Will visit again when we’re downtown for another game.

If you have a DAIRY ALLERGY do NOT go here. I’m not unsure what exactly happened — either the orange flavor is NOT in fact dairy free or the signs for orange and pineapple were swapped because my younger cousin ended up have a severe reaction from taking a small lick to sample what she thought was a dairy free orange flavor. She’s extremely diligent about her allergies and hadn’t had a reaction in several years — long enough that she didn’t even recall what happens to her or if some drugs worked better. Benadryl to the rescue and no more fro-​yo for me. Not cool, Orange Leaf!

My wife & I visited the Orange Leaf at The Banks in Cincinnati and I just wanted to say that the service & experience were excellent. The Manager (Ollie I think?) had just closed the doors when we walked up, but he re-​opened them for us to come in. He was incredibly welcoming and told us to make ourselves at home with no rush. When he could have acted annoyed, he instead was as nice as could be. We will go back for another visit to that location soon just because of that great service, even though there are other locations closer to our home. Thanks for the great experience!

Hours reduced to closing at 7pm each evening, before customers flood to the Banks? Machines out of order? Now closed for «repairs»? Hang it up Orange Leaf. You’ve failed at the Banks.

This is not a review of orange leaf in general as I have never had a bad experience at ANY location except this one. We were down at the banks with the kids and stopped in for a quick treat… they had 2 machines working… that is right 2 machines, the rest were spun around. I asked the employee what was going on after my kids came to me with complete disappointment and he claimed they were out of product!!! That’s right, out of ice cream at the «ice cream shop»…this would be like Mc Donald’s running out of fries and hamburgers! Try explaining no ice cream at the ice cream shop to a 5 and 6 year old… we had to leave downtown and head to clifton to avert a complete meltdown and find another orange leaf… thankfully they had 7 machines running. JOKE… just go out of business already.

So I love this place, but I don’t know how they stay in business with the hours that they run. I live at the Banks, and have gone 3 times in the past few months when craving ice cream. Each time, they’ve been closed (even when their posted hours say that they should be open). Also, their posted hours say that they close at either 6 PM or 7 PM each night (likely winter hours), but whenever I want ice cream, it’s always for dessert (evening). Why on earth would you close an ice cream place that early? I hope it makes it, because I love their fro yo, but not so sure given my past experiences :(

Self serve frozen yogurt. Always a great treat. We used a Cincysavers deal, and they gave us a discount for going to the Reds game, so it wasn’t nearly as bad as full priced. Most of the flavors were good, bold flavors. Out of the ones I tried, the banana was the only exception. I think they forgot to add in the flavoring, as it only tasted like sweeten cream. Both my son and I tried it and thought the same thing. The coffee and brownie batter were great. Coffee was a bit creamier than the brownie batter. Brownie batter has a rich, deep, flavor. They also have dividers so your flavors don’t touch. As the yogurt melts the flavors will touch a little, but not as much as without the divider. Lots of fun topping choices.
Both indoor and outdoor seating is available.
It was a little strange that all 3 employees would go into the back for extended periods of time, and only come out about a minute after the door would chime. Twice customers came in and almost left until we said that the employees are here… somewhere. For how long it took them to come out, anyone could have walked in, made themselves a yogurt, and walked back out, before the employees came out. I also used the restroom AFTER an employee and it wasn’t very clean. She never came back to clean it.
If you are going to a Reds game let the cashier know. They give you a $ 0.98 discount per cup! Now that’s one sweet deal. I don’t know if they offer a discount for Bengals games, but it never hurts to ask.

This place is «A-​Ok». This is silly but I love that their spoons are like little shovels. Really cute and I have to admit they made eating my yogurt more fun! They have a large variety of flavors here and even allow you to sample their yogurt with these little sample cups. They have large bowls and you pay by the ounce when you check out by putting your bowl on the little scale. They even have these divider things you can put inside the bowls so you an separate flavors if you want to share (which we did of course). They have an extensive topping bar with just about anything you could want, including rainbow sprinkles (!). Pretty typical yogurt place with good service and a clean apearence.

I’ve always had positive experiences here but I am baffled by their hours. We arrived at 7:50 on Sunday night. There was a line out the door. The employees
locked the door behind us and announced they were closing. We sat outside from 8:00 — 8:20 and counted 39 people that came and tried to get in the door. I can imagine that number would be much larger during a special event or home game. I guess a franchise doesnt come with common sense.

Terrible service.
Two machines were broke.
Lackluster flavor choice.
Yogurt melted before I even got it up to the scale.
The toppings bar was filthy and in disarray.
Heard nothing but good things about this place but was terribly disappointed.

You’re paying by weight and that can land you in big trouble here. The yogurt is some of the best tasting I’ve had, and there are plenty of selections in the topping and flavor category.
I mixed banana and peanut butter yogurts and topped with peanut butter chips-​TO DIE FOR!
Luckily, I stayed across the river in Covington and was able to walk off any of the guilt as I headed back to the hotel!

Awful service. I understand you’re thinking, there is no service! It’s self serve! HOWEVER! I was at opening day today and wanted fro yo after. Went In and was going to use the restroom and wash my hands before getting yogurt and was stopped by an employee telling me «Restrooms are for customers only» I said «I understand and I just wanna go to the bathroom before I get my fro yo» he said that I couldn’t do that… CAN’T use the restroom as a paying customer? Oh ok… Forget fro yo then! We went to Johnny rockets and got milkshakes instead! So if you want to go here and be treated rudely then make sure you wash your hands and pee first because you’re not welcome to do so there.

Two words: It’z ok. Sister and I came here after a LONG and HOT day at Great American Ballpark where the Reds played 13 innings and I don’t think I ever sweat so much in my life (outside of bikram yoga of course). Orange Leaf was a refreshing after-​game snack.
However, the first flavor I tried (Orange…non-dairy) wouldn’t work! I pushed down the lever and waited… and all that came out was droppings of leftover orange stuff. Gross. I must have looked really sad because one of the associates eventually came over and pushed some buttons and it eventually came out. But the real shocker is… they didn’t have ORIGINAL/​PLAIN. That normal white delicious tart flavor was not there. Sad face.
The good news though was that there were a good variety of toppings, the associate there was super nice, and they had this nifty little divider thing to put in your cup so that your flavors wouldn’t have to mix. So clever!
Taste was ok — not as creamy (hence, the non-​dairy part I guess) as Pinkberry or Red Mango, but a decent choice if one is looking for something refreshing and healthy in the dessert realm in downtown Cincinnati.

Great flavors, location, and decent price. Occasionally a machine will not be working, but ask the workers and they can often press some buttons and magically make it revive. The toppings, or bottomings (some work better if you put them in before you add the yogurt) are decent and numerous enough that you won’t be disappointed. Definitely get a frequent shopper card and come as often as you can. The patio is perfect especially when the sun dips low and you can enjoy the breeze off the river. Perfect date spot. Get some yogurt and take a walk around Smale Park or something, splash in the fountain, enjoy!
Bonus: They are open a little later than you would typically expect. Call ahead if you are unsure. (what is their #??? I couldn’t find it.)

I need to get a tattoo across my face that says OBSESSED! I can not get enough of the fro-​yo. They have dozens of flavors and a multitude of toppings. You pay 49 cents and ounce and it can add up fast. My only complaint is the trough-​size bowl that they give you.
My fav is either coffee or white chocolate with graham cracker crumbs. Also bring your pooch with you and they will give them a free doggie cup :)

I am beyond thrilled to have a fro yo place Downtown! Even better: at only 49 cents an ounce, it’s one of the cheaper places in town.
There are a dozen different fro yo flavors in self-​serve machines. Ask for sample cups. You will need them. Also, if you pull the middle lever on the fro yo machine, it swirls the two flavors together. (I usually prefer to get individual glops from the different machines.)
My favorite flavors are peanut butter, coconut, and raspberry. For toppings, mini cheesecake bites and graham cracker sprinkles are a must. I also like the tiny fruit bubbles, especially mango.
Orange Leaf has three different kinds of cake flavored ice cream and five different tart fruit flavors. The toppings bar is huge! Cereal, candy bar pieces, marshmallow, fruit, sprinkles, fruit bubbles with liquid centers, flavored syrups. If you can dream it, you can scoop it onto your fro yo.
My regular-​sized treat of three flavors, plus a light dusting of graham crackers, shaved coconut, and cheesecake bits came to $ 5.00. Plus, they have a loyalty card where you get one point per dollar spent. At 10 points you earn $ 1.00 off your purchase.
Orange Leaf has a patio with ample seating at signature orange tables with umbrellas; a perfect place to enjoy your summer treat. They’re also right by Smale Park, so you can take your fro yo over to the grassy area or sit by the fountain and enjoy.
Did I mention they are open year-​round? It’s a good thing I don’t live at The Banks; I’d be here every day!
Price per person: $ 5.00

There are two kinds of froyo people: those that like tangy and those that like creamy. I’m in the latter, and Orange Leaf caters to me. The plain my be tangy, I don’t know (who eats plain!?) but none of the other flavors are.
Speaking of flavors, there are plenty to choose from, with a wide variety rotating through. I’m most partial to Red Velvet, which is ridiculously good, but they’re all pretty tasty. The self-​serve concept was surprising, but I like being able to put toppings on as I please. Plenty of toppings to pick from, as well, including a peanut butter sauce I highly recommend.
The biggest issue with this place, though, is cup size. As others mentioned, your choices are either huge or huger. I get that they want us to overspend, but sometimes you just want a little bit, and putting a little bit in a half-​quart cup is more difficult than you’d imagine (much to management’s pleasure.)

Having tried out more tastes over the past few weeks, I must say that the cheesecake is still my absolute favorite. Try it!
Yesterday I got their loyalty card, the Ounce back card, and it seems like a good deal: you get 1 point for each dollar you spend and when you have 10 points you get 1 dollar off, so essentially 10% off. Given that it wasn’t very expensive to start with, this is pretty cool. They also let you fill in a survey online which gives you extra points!