McCabe Do it Center

Totally awesome. I’ve had a number of various projects over the last couple of months. Each time I went into the store they committed themselves to getting the problem resolved. These guys spent way more time with me then I would have ever dreamed possible. They thought outside the box and more important they were concerned about my pocketbook. I’ve never had this experience in a big box store. McCabe’s of Montgomery… you kick butt!

In a word, RUN. This place is awful. I hate to be so blunt but I am being honest. Went in to get advice on a project, bought a bunch of materials and it was all wrong. Went back they refused to take the stuff back. Tried them again, for convenience, bought some paint. They mixed it wrong. Had to fight to get that fixed. Many other issues like these. The manager is a complete jerk and should not be in a business that deals with customers. He should be fired. I go to Lowes or Home Depot even though they are 20 minutes away versus 5 minutes because I have no trust in this horrible store with their horrible management. Do yourself a favor and RUN

Thank you! Brought my broken screen door here c/​o my husky going through it Warner Bros style. They were not able to fix that one, but instead took measurements and made me a new, STRONGER one. Price was incredibly reasonable for all the work they did. Big box stores don’t offer services like this, check them out!

I’ve purchased at McCabe in Montgomery several times. It is extremely convenient to where I live (literally, right down the street) and it is a small local store… two reasons to go there. Unfortunately, I typically find myself wishing I had gone to Lowe’s instead. Recently, my dad was replacing my faucet after it started to leak, so we went to McCabe’s to get some parts. The clerk, who was supposed to be helping us, just kind of stared while we rummaged for the appropriate parts. My dad then needed a piece of copper pipe cut, so the clerk went to cut it for us. When we got back home, my dad looked at the copper pipe and one end of it was completely crushed… so it would need to be cut off (and wasted) before it could be used.
In the end we didn’t need the parts we bought, so I went back two days later to return everything except the pipe. I had to go to the service desk in the back to have my return processed, no problem, except I then had to go to the front register to get my money back. While I only had to wait in one line (register), I had to go to two places to get the return done. This is an extremely customer unfriendly and frustrating process. I was fortunate that there was no one ahead of me at the service desk, because the clerk processing the return (the same one from two days earlier) was very slow.
Another bad experience with this place was last year when the BF and a friend were installing a cabinet on our kitchen wall. They went to get a board cut and were gone for more than an hour (did I mention this place was down the street from me?) My friend and I that were waiting at home for them to return thought they must have driven to Lowe’s in Mason they were gone so long. Nope! Spent the whole time trying to get a board cut at McCabe’s. In the end, the board wasn’t even cut correctly. (Wonder if it was the same clerk who cut the copper pipe?)
So, while this store may be local and may be convenient, I will save myself a headache and go to Lowe’s the next time.

Deep selection? No. Best Prices? Some times. Easy to find what you need? Yes!

If you don’t want to bother driving out to a Lowe’s or Home Depot and walk down aisle after aisle to find one little product, then head to the McCabe Do-​It Center in Montgomery (or Delhi).
It’s much smaller and the prices may be a little more, but it’s a very good store that specializes in paint, hardware, tools, and lumber.
McCabe offers all kinds of services such as key cutting, window & screen repair, and propane refilling, and they have plenty of lumber cut to specific sizes. Although they don’t advertise it, if you’re taking a high school physics class you might get lucky and find someone who can help you easily build a catapult (I did). Another neat feature they have is equipment rental (concrete, construction, moving, floor care, paint, plumbing, power tools, lawn & garden) for homeowners and contractors, priced at two, four, and 24 hours rental lengths.
McCabe also has a large grill department, including Ohio’s largest selection of Weber grills, and Southwest Ohio’s largest selection of Traeger. Also in the department are other items necessary for great grilling such as apple chips and charcoal. Nearby the grilling section are a few shelves of random items that truly show how McCabe is there to meet your home and personal needs: bug spray, basketball pumps/​nets, chairs, and lanterns, among others.
The Do-​It Center has a wide variety of the traditional hardware store items, which if you live nearby is worth the shorter trip to grab items such as: pipe insulation, motor oil, weed/​pest/​rodent preventer, mailboxes and address numbers, hoses, screws, deck finish, brooms, fire starter, and lawn fences. On the left side of the store is also a wide selection of Porter Paints.
McCabe may be smaller than some of its competitors, but its friendly staff, the wide range of products, and its neighborhood shop atmosphere make it a great store. Just «Do-​It.»