I’ve been going here on and off for 6 years. You can’t beat the prices. I tried a few different technicians until I found the one that did the best job for me. They accept walk-ins, but, I prefer to make an appointment so I can get my preferred tech. Depending on the service I choose, most of the time I can get in and out on my lunch hour and my nails always look great.
Michelle M.
Place rating: 5 Batavia, OH
LOVELOVELOVE… always friendly and never a long wait. My tech is Tai and he is always great! Would never go anywhere else.
Alyssa H.
Place rating: 3 New Richmond, OH
I’ve been to LA nails a few times so I’d say I have a pretty good judgement on the place. Don’t get me wrong– they always do a great job! The prices are fair, and I leave satisfied. The people just aren’t very social. I like having someone who seems like they want to start conversation or are having fun. If the employees were a little more upbeat then I’d give this place a 4 or 5. But for now, 3 works!
Frank G.
Place rating: 5 Cincinnati, OH
I have been going monthly for three years. Excellent service and technicians. I make an appointment and ask for my preferred tech. This salon is the cleanest one I have ever encountered. Walk ins are welcome.
Sheila G.
Place rating: 1 Delhi, Cincinnati, OH
I decided to treat myself to an after Christmas mani. I read some of the reviews and should have gone with what I read. There was no wait and I had my color picked out. Once seated he asks if I would like shellac stating«shiner.women love it». Being a newbie, I agreed not knowing of the up sale. I know, my fault. My mani looked great for a day. And then three full nails simply popped off. I go back in to have them redone. Again, no wait no problem. Once finished, she looked at my in anticipation of a tip. I had tipped very generously the first time. I’m a week into the new mani and the nail color is chipping and needs redone. Definitely not the place that I will be visiting anytime soon. Trust the reviews
Anne M.
Place rating: 5 Batavia, OH
I have been using this salon for almost 10 years. I have had some less than great experiences, but its been a long time. It is in your best interest to be a regular, because then your tech can get to know you and what you like. I get gel nails and my tech, Justin, works hard to make sure I’m happy, every time. I have also worked with Tai and Tina.
Ianp P.
Place rating: 5 Cincinnati, OH
Took my wife and 2 daughters up tonight to get there nails done before a wedding on Saturday, read the reviews and expected the worst plus it’s in eastgate mall so was just hoping it would be quick and cheap. It was quick and not to expensive, the girls working we’re great with my girls and they had fun, nails came out great. With the terrible and negative reviews we expected the worst and got great service, they’ll definitely go back.
Kirstyn T.
Place rating: 3 Fredericksburg, VA
LA Nails has recently undergone a massive renovation in Eastgate mall. They bought the store beside them and expanded the space to accommodate a larger number of people, hired additional staff to cater to those extra numbers, added a massage and waxing area, and a nicer restroom. Equipment is all new, from what I can tell, and pedi chairs are all updated. They’ve added a children’s area of pedi chairs, as well. That being said, it is a mall salon. You will not be escorted to a quiet spa room in the back, like at Mitchells or Avalon. However, the prices are on par with a mall joint, and you do not need an appointment-pretty much ever. I will also say that my polish lasts forever when I got here– this is the best experience that I’ve had with Shellac manicures with these«drop-by» kind of establishments. Want a spa experience? Upgrade to a salon. Want a drive-by mani/pedi at the last moment? Def worth the stop.
Karen B.
Place rating: 1 Cincinnati, OH
I agree with what Claire said. Worst customer service ever. They focus on quantity over quality … even when it’s slow. They just want to zoom through whatever service you have asked for so they can move on to the next or go to the back of the salon and watch movies/use the internet on their laptop. I didn’t even want to give them a star. I ended up coming home and fixing my manicure and eyebrows. You get what you pay for. My fault mostly for settling for a mall salon. Find a good quality salon. If you pay $ 15 for a manicure, I guess you can’t complain about the service. They’re not very nice here either. Le sigh. You live and learn.
Claire F.
Place rating: 1 Batavia, OH
The whole experience… I rate this a NEGATIVE number. I had to post at least a star in order to post… Horrible customer service for my daughter’s 16th birthday girls get together. The women cut corners and to top it all off… they did 7 girls in an hour, REALLY? Do NOT go to La Nails. I just spent close to $ 300!!!