This is the closest Kroger to my house, and I find that I am HATING to go here lately. I’m finding that I’d much rather drive a bit of a distance than to shop here. One thing that Kroger can’t control is the patrons — I swear everyone who shops here smokes Marlboro Red and reeks smoke combined with dirty body. As I said, that’s not Kroger’s fault. What irritates me beyond belief is being attacked by employees asking how I’m doing. I’m not in the store to speak with every person wearing a management shirt; I’m in the store to buy groceries and get the heck out of there. I kid you not, one day I came into the store and by the time I got to the deli department(second department I visited, right after produce), I was approached by eight different employees asking how my day was. Are you kidding me? Now, I’m a friendly person, but come on… EIGHT times my shopping was interrupted to say hello to some strangers being paid to make me feel welcome. I felt like I was in a used car lot or in a furniture store being pestered by employees! I’m hoping someone from Kroger reads this and sees how this overkill of friendliness can backfire, driving people away from the store. I’m considering switching to Meijer where employees will leave me to my shopping instead of forcing me to make small talk.
Will H.
Place rating: 2 Cincinnati, OH
This is definitely one of the dive’y’er Kroger grocery stores in anderson/south east side. they are older, the layout is quite strange and the produce i think is second choice to the marketplaces. but this didnt knock them below 3 stars, they have a decent selection of stuff and its still better than remke/biggs… its the staff at checkout that frustrate me the most… both young and old… they are always chatting about personal topics with each other and completely ignore the customer or common courtesies… i know more about what some other employee is doing with their boyfriend than I do about my own sister’s dating life… it almost seems like i am an inconvenience to their conversation… so i want to give it 1 star… but its in a good location so i keep going back…