Colerain Urgent Care

Do NOT come to this place! Worst Urgent Care experience of my life! The only positive was I wasn’t there more than 20 minutes.
It started when the staff member called me back. She took my height and weight and then asked me the obligatory questions regarding how I was feeling. When she asked if I was allergic to any medicines I told her yes and shared what medication I’m highly allergic to. She didn’t know how to spell it and had never heard of it (although it is a common medication).
Once the doctor came in he seemed annoyed, and only spent a minute looking at me/​asking questions. Then he said I don’t have strep and I should take Ibuprofen and be fine. Are you kidding me? I could have stayed home for this.
The next day Kroger calls me to say I have a prescription waiting for ibuprofen but the doctor NEVER told me he sent a prescription in! I’d rather look at Web MD than go back there! Sorry excuse for a medical practice.

Avoid this place at all costs. I saw two separate doctors in less than a week for what I considered serious health concerns and it was by far the absolute worst medical experience I’ve ever had. One doctor took less than 5 seconds to examine me before diagnosing me with a disease that the blood work (that I had to badger them well past the maximum 5 day wait period) proved false, despite his overwhelming confidence that he knew exactly what I was experiencing. Not only did both doctors provide me false information, but they were about as disinterested in my thoughts and concerns as one could imagine. I don’t think they realize that inaccurately diagnosing a patient deeply affects their personal life. I even got to pay for and take medications that did nothing to treat what (surprise!) I didn’t have after one doctor lied to me about an antibiotic that he was prescribing. I’ve cross-​posted this review to Google where many more poor reviews are present. Drive up 27 to Ross Urgent Care if you need help from medical PROFESSIONALS. The front desk staff were the only pleasant people at Colerain and even still a nurse told me «Na, I’m good» when I asked her if she needed more details regarding my symptoms.

Only go here if it is your absolute last resort. They will treat you horribly and make it clear that they hate working there just as much as you hate going there.