Sharp Chula Vista Medical Center

This is a combined overdue and somewhat recent review. I had my first baby two years ago at this location because of my OB Doctor. It was either Sharp or Paradise (pass on Paradise and I worked there lol) and I recently had my second baby here too. My first time and only visits to Sharp have been due to my pregnancies and I couldn’t have been happier with the service. Having worked at a hospital before, I’m a little bit more knowledgable when it comes to certain things, and am quick to point out something wrong. I have nothing but good things to say about this hospital. Everybody from their security staff, to their nurses, and even housekeepers and food service staff are wonderful. The employees genuinely seem like they enjoy being there and always seem happy to be working there. Their nurses in particular are very communicative and make sure to explain everything that’s going on, all of the nurses I had during both stays were friendly and even helpful. During my first stay (first baby) they made sure I was getting enough pointers and even suggested new methods to try to breastfeed the baby. I could go on and on about my experiences there, but they’d all come down to one thing; I’ll choose Sharp over any other hospital any day. Thank you to all those great nurses and my doctor, Dr. Del of course.

Best Hospital staff. I’ve ever seen. The nurses and staff here just seem like they go above beyond than what they are required to do. They are so nice that people try and take advantage of how nice they are.

We went into the emergency room yesterday… My boyfriend was having a heart attack! Then the staff went into super hero mode ! Super fast check in … All necessary specialists were there tending to him within moments. We are in the ICU right now… Every single person involved in saving his life has been outstanding… Thank you Dr. Rough for everything. Every nurse we had was kind and knowledgeable. Thank you thank you thank you!

Just Has My baby born over here by the best Birth Doctor in Dr. Shac! He is very energetic, honest, and confident At what does. He did a great job on my wife’s C-​Cection! Thank You Dr Shac! And thank You Sharps for great care for my wife and newly born daughter!

the hospital’s emergency room sucks!!! i checked in at sharp chula vista emergency room because was having difficulty breathing, back pain, chest pain, numbing of my right palm and sole of my right foot. i checked in at 12:00 noon at 6pm my name hasn’t been called yet. when i approached the nurse calling patients to be seen by the e.r. doctor i asked my name has not been called yet, i’ve been waiting for 6 hrs. now from 12: oo noon it’s now 6: oo pm. she answered there are still 6 patients ahead of me waiting since 7:00 am to be seen by the e. r doctor. wow!!!
so i asked her will i be waiting in e.r. until midnight? she said she doesn’t know because there are also patients waiting to be transferred to the floor and not much beds to accommodate patients waiting in e.r. to be seen. wow! wow! wow!
if you are sick and have a good insurance, and ambulance service is covered, call an ambulance to take you to emergency, you will be taken cared of right away. if you walk in, prepare yourself to sit and wait in the waiting room for 12 hours and more.
it’s faster to go to urgent care. they will take care of you and the wait is shorter until you see your primary doctor.
i attest that this is a true experience of mine at sharp chula vista emergency room.

Absolutely the finest care and quality care a person or patient can receive. My mom is a patient here who had a stroke. This is her 2^nd stroke in 2 months. The hospital where she was at before was just horrible. What a difference a hospital makes !!! As a visitor the staff has treated me with nothing but with professionalism. Thank god for this place! In the waiting room which has been my 2^nd home a lady came by with a cart with magazines, coloring books, and crayons for my daughter. AMAZING. In ICU a gentleman came by in a cart and made me coffee.1^st.class. My many thank yous to the hospital and the staff for having a place where not only the patient treated with the best care, but treat it’s visitors with absolute dignity, and respect. Thank you SHARP!

Brought my mother in and was assigned Dr Andres Smith. Honestly the worse Dr we’ve ever had. He was so unprofessional and disoriented. He sent her home on antibiotics for a sinus infection the next day we brought her back and they diagnosed her with pneumonia and admited her.
Dr Smith needs to retire…

I believe if you don’t review them things won’t Change. I gave two stars cause the staff in the back was great and this review only reflects the lobby. Last night I put out a pretty harsh review about Sharp Chula Vista ER. I will stick by what I said the waiting room was gross I can’t believe they allow this place to look like that. Trash on the floor food crumbs on the chairs and to top it off! tobacco spit cups and trash on all the tables. I felt when I asked the security officer if they could get someone to get that nasty tobacco spit cup up it was more of a bother to them than anything. I get it! working the midnight shift is not the best but that night clean up crew should focus on the area that the public has to sit and wait for several hours. Once in the back total 360 staff was wonderful. When we left I did notice the waiting room was taken care of but that was several hours later. I know dealing with sick people can get frustrating but that’s part of the job. Just hope they address this with the proper staff to keep patients feeling that they are in a clean place to rest their kids and loved ones who are not feeling well.

If you have a family member that isn’t capable of doing things by themselves take them to another hospital that will treat them better night shift nurses have the worst attitudes must be a Latin thing there was blood on trash cans in the room how unprofessional worst nurses stupid parking unsanitary and dirty please shut this hospital down ASAP

Worse hospital ever ! Called to ask about a family member in the ER for
Peres sake, have a little compassion ! The young man that picked up the call insisted he could not move from his desk and told me to call back to check on our love one, then literally hung up on me. Really? Patient /​customer service? Community oriented? Worse ever, and this isn’t my only interaction with them. It’s my 4 th gone sour, but I always have excuse for them «they are understaffed, over worked, no budget» I think they just don’t care.

Bad service, charged $ 600 for blood test. Waited over 4 hours to be served. Go to Kiser or Scripps. I changing my health provider. Very upsetting.

This was the best ER experience I’ve ever had. I did have low expectations, when I walked in there wS about 20 people and I almost left, contemplating my need to go to ER. I brought my laptop expecting to wait, but I was seen by check-​in within 5 minutes. 5 minutes later I saw the triage nurse. 15 minutes later I was placed in a room. I saw multiple nurses and the doctor and everyone was very nice and helpful. Thanks for taking care of me!

The urgent care nurses here SUCK!!! I swear when I was getting discharged the «nurse» Marc was literally signing off whatever forms he had me sign without explaining me my discharge instructions, I asked him if he could substitute a pain med because the one I was getting makes me sick, his exact words «if it makes you sick don’t take it then» WTF!!!
I came in cause I had breathing problems they didn’t even bother to give me a bed, the chairs in the waiting room were more comfortable that the ones they had me on at the triage! The «room» I was in had the bed folded so it’s not like I could’ve just jumped and crawled for the 5 hours I was there. I should’ve drove my self to grossmont. Worst customer service I had ever received from a hospital, but I was shocked how that man treated me, He obviously hates his job, he looked frustrated and mad, he only saw me for 2 mins so idk why being such an asshole. I’m just waiting for sharp to send me that questionnaire so I can make a formal complaint on that guy.

Shortest wait at ER ever, the staff is great, from the security at front who checks you in to the doctor who saw my son. The triage nurse was caring and warm with my 8 year old son, the insurance specialist provided friendly service, Dr. Sun had excellent bedside manner. Thank you Sharp. You exceeded my ER expectations.

I had both of my babies here and would recommend this hospital to anyone! The staff is constantly checking up on you, and Dr. Latanya Lee is so friendly and down to earth. She really helped me though the scary process of bringing babies into this world!
All of the nurses were so friendly and attentive and helped talk me through any hardships I was having! This hospital is so clean and organized!

I bring my wife in the emergency room and its the worst wait i ever seen in these world terrible wait like 4 hours waiting and like mexican are priority in these hospital no available room i will not recommend this hospital the sharp chula vista my wife is in pain. I will not bring my family in this ER you gonna die in pain here.

I had to come here after a gallstone had passed through my bile duct. I had a very complicated surgery and a long stay here. but the nurses made me feel at home and comfortable. The doctors were great. Everyone seemed to have my best interest in mind and made my stay a lovely experience. Everyone was so sweet and I was glad to have come here instead of somewhere else. Thank you!

Came into the emergency room on Sunday and ended up staying almost a week. The staff wete so polite. They really went out of their way to make sure my already uncomfortableness was made as comfortable as possible. After days of test and thousands of blood draws, doctors still couldn’t figure out what was wrong. But they knew that there was definitely something wrong. They kept me just to be sure I was ok which meant a lot cause most places would send you home especially if nothing showed on a test, just because they needed the bed space. But my doctor wasn’t having it. Thank You Dr Gounder.

I can’t find any care or attention from the doctor in this hospital that I was forced to sign the bill before I left spend 5 hours sitting in waiting rooms with my turbo pain this doctor in this hospital he is not friendly he did not want to listen to the patient he did not even let me talk to explain about my pain he’s acting and Yellen

I was admitted for out patient procedure, then I was admitted into the hospital for
Over night for recovery on July 21&22 /​2015 (5^th floor) no good nurses, I was choking and through up while they were on the phone…, they were pushy and ignoring
Me.they put RISK band on my hand, yet they let me leave the hospital without attendance.
I don’t recommend Sharp hospital to any one they don’t speak Tagalo, and Spanish.

I came in yesterday evening & again today with a family member.
It was a short wait in ER yesterday and everybody was extremely helpful & friendly. I wish I could remember the names of all those that helped. They were quick to run tests & X-​rays. Great service from everybody in ER.
Again, I arrived Sunday afternoon with same family member. A nurse helped us from car with wheelchair & ER staff were quick to respond when things got complicated with my family member. They called a code blue & it was organized chaos. The staff were calm, well prepared & comforted me during process. Thank you to all those that helped in ER. Especially the nurse at check-​in window who identified the situation & took action. Everybody involved was great & extremely helpful. Our RN Jaime was extremely helpful, friendly & had a great sense of humor. My family member & I really needed to smile during our long visit. Thank you ER!

Update: out of curiosity… ill try and find time to get back to sharp. I heard they were great and my first experience there was OK. However… I wont remove my review unless things can be changed. I feel holding ourselves and others accountable is a priority with honesty.

If I could give negative stars I would. I have been in this hospital with my father since Sunday 5÷31÷15. We asked to be transferred to sharp memorial which provides excellent care with no luck. The service is sub-​par delayed response from the nurses and doctors. When we first got here Sunday at about 2:30am with pulmonary embolism, we waited almost 18 hours for a bed and was told by the nursing staff that there were 14 others ahead of us waiting for a bed. We got moved around the ER twice and each time the nurses where unaware of what we were doing there. I could go on and on with the unprofessionalism and no sense of urgency. So frustrating.

Where can I start off may have had a rough start but the rest went will thank god they have amazing employees for rn and well managed doctors. Candace and Jenna both amazing employees managed to help me get my baby before they were off work which made me feel very proud of this hospital and I will definetly be back when my wife decides to have more kids. Irish and China are both amazing at the end for watching my loving son and made sure they checked up on us every one hour and was there for all my questions.

GREAT medical staff. Doctor and nurse very nice and understanding, listened and answered any questions. It was clear the medical staff was very caring.
Armando

My family member has been in ICU for more than 3 weeks. The nurses and support services have all been AMAZING. I am a nurse and understand how hospitals work. But I am forever grateful for every nurse that took care of my sister. Many of them continue to stop by to visit my family member’s room… To say hi and see how we are doing… They have all adapted how they speak to her, and how they care for her, not just medically, but emotionally too. They make her laugh and smile. They hold her hand. My sister is being seen by 7 doctors, a NP, dietician, ST, PT, and everything in between. Every single one of them has been attentive and invested in her care…
Sometimes it’s hard for those not in the medical profession to understand why things are the way they are in the hospital world… It shouldn’t be compared to a 5 star hotel! But I have absolutely no complaints with the care my family member continues to receive.