Shakey’s Pizza Parlor

Let’s just say its our first and last time here. Joseph S
Took our order, not that i was expecting a parade or anything but him being the manager i expected a better service, not only was he rude but not being able to take a pepperoni, half jalapeño pizza?. So disappointing.

Me and my friend ate at Shakey’s at the Chula Vista open mall. I remember a Unilocaler (Steve F) telling me about the «bunch of lunch club card» where you get free drink on your fifth hole and free buffet on the tenth punched hole. Thanks to Steve F (a friend on Unilocal), I finally got my Shakey’s card. Also, I didn’t mention this on my last Shakey’s review. I’ve just noticed today that the buffet didn’t have too much of each items. Maybe because, they want the food to be always hot and fresh when they replenish the empty ones. The baked chicken and gravy is sooo good. I would have given it a 5 stars if the cashier offered the Shakey’s bunch of lunch club card. I have to inquire about it before she gave us the card. 4stars

Just enjoyed some quality time with my 7 year old. Food was good and great customer service. Most importantly, we had fun.

First time going here in San Diego and honestly I was disappointed. I went in on a Tuesday night around 6 and there wasn’t a single person in the front of house, including the staff!
At first I wasnt sure it was even open but the door was unlocked the light were on and I could hear children laughing in the arcade. We walked up to the counter and started looking at the menu. But not a single staff member ever showed up, although I could hear them laughing in the kitchen. After 5 minutes of not one person showing up, to even say hello, we decided to leave. I normally love their mojos but I didn’t even get the chance to have any!

Pizza was alright not the best but OK!
Price is a little high for the pizza they have, I got a Salad and asked for Ranch for my salad and they went inside the kitchen and brought me what ever they had left of another jar, that means I could not get seconds on my salad… really sucked because its not much of a Salad bar if there isn’t any dressing! — Hope this Helps!

I had the lunch buffet here and I was impressed, given that it’s a few dollars more than a regular pizza buffet but here’s why. There were about 4 different hot pizzas all different toppings, fried chicken (breast and thigh and drum) potato mojos, spaghetti, vegetables and a full salad bar on top of that. They were prompt to fill any item that was low which is great. The cashier was helpful as well. I will definitely be returning soon. I mean cmon it’s Shakeys.

This place has the nicest staff! The pizza is served hot, the mojo potatoes are crispy, and the fried chicken is so fresh ITS SUPER VOLCANO HOT when you bite into it.
I haven’t been to a Shakey’s in a while. I was shopping at the mall and decided to have lunch here. There was a long line, but it moved quickly and the cashier apologized for the wait and was very polite.
The food was really tasty, and I could tell it was definitely made fresh and hadn’t been sitting on a warming plate for an hour. The tables were clean and everything was well stocked. I saw the manager when I got up to refill my drink and I noticed she had an unusual name: Apollonia. She said hello and asked if I needed anything and if my food was good. Overall, she was very friendly and seemed to genuinely care about my meal. That’s pretty rare these days. Most restaurant employees don’t care very much and they are only there to collect a paycheck, but my whole visit to Shakeys was very good and I can’t wait to go back. I may have to make it a weekly visit with my friends!

The food was good enough for its all you can eat price. But the reason I’m giving a few stars is their customer service sucks. I was here today with my kids and a friend with her kid. We wen to have fun while eating by letting the kids play the arcade. What disappointing is that there are only like 4 machines working and the rest not without any post that it was out of order. I have wasted like $ 1.50 coins for trying those broken machines without postings. I told the crew about the problem and they said their working on it. I still have $ 4 left of tokens since theres no more machine to play and ask them if they could change it back to cash and the staff in a rude way said the manager wont allow it. I have let this passed. But then when turning in the tickets we’ve won and get the price, I was short of 5 pts to get the candy for the 3 kids. I asked the staff to give me at least consideration and give me another candy despite of being short with 5 pts since the machines are not giving tickets anymore and they did not switch back my cash… what is 5 pts for a candy! and they said NO! how awful is that. If the manager and the staff just apologize for the inconvenience this has brought us then it would be the end of it. I will calm down and be nicer! but no apology. Also, when I was asking for another plate since the last time I checked this is all you can eat, the Manager Robert gave me a face like why am I asking for another one when they gave me 2 when I paid. Where did u see a buffet place that you reuse your plate?! This place is stupid!

Great prices $ 6.99 buffet u til 2pm!!! Hot/​fresh pizza buffet + salad bar with crisp lettuce! Lots of variety of pizza to choose from my favorite was the sun garlic tomato recipe. What more could you ask for… definitely kid friendly as well always a plus! We will be back for lunch!

It was my 1^st time and I took my wife and two grandkids ages 3&4. I walked in and didn’t see anyone so it wasn’t clear whether it was self seating or not. Turns out it is, but then you walk up to place the order. I thought there’d be a buffet, but that’s only from 11am-​2pm. I’m not fond of the order at a counter and then someone tends to you as it becomes a tipping dilemma. Since I’m a big eater, I ordered the large pizza package that included chicken and mojo fries. I also ordered the pepperoni twist and bud light off the happy hour menu.
The staff was fantastic. The young lady with the bluish/​greenish hair was great at guiding me through the menu. Danny brought the food and was very attentive. The skinny young lad who helped with the games and prizes was great too. Too bad the friendly staff isn’t enough to make up for the mediocre pizza. On a positive note, the chicken, mojo fries, and pepperoni twist were tasty and we had plenty of leftovers. The salad bar… not worth the $ 5.99.
For $ 5 in tokens, my grandkids were entertained during our meal time go there is some value in that.
But, if your a pizza place then your pizza should rock. It didn’t. Regarding price point, a bit pricey for what you get.
To me, it beats ChuckeECheese but it’s no Incredible Johns.
If I return, I would stick to the pepperoni twist and other happy hour items.

Okay I would give this place no stars if I could. Horrible service, terrible pizza. Chicken and Mojo Potatoes were okay. The place looks unsatisfactory, like it has not been thoroughly cleaned in a while. Health inspector needs to pay this place a visit soon. Would not return to this place.

You know a place is bad when I start my review while I’m still sitting in this sorry excuse of a restaurant. For starters we stood at the counter where you order for a good 2 minutes before someone walked up to get our order. We got two orders of pizza twists, a plain cup of ice cream, and I asked him if we needed to order water and he just looked at me like I was crazy and shook his head. We finished ordering and then I stood there waiting for our water cups– the guy said «okay you’re done», and I was like «dude, what about the water cups?»… So he slowly reached beneath the counter and grabbed them, staring at me the whole time. Next we waited about 15 minutes to get our food, at one point I went up there, found our pizza twists sitting under a heat lamp, and asked the two employees standing there if I could take it– they, again, looked at me like I was stupid and said «we’ll bring it to you». Sat down for 5 more minutes and it finally showed up. Of course the ice cream wasn’t there and we had to ask for it again.
Everyone who works here seems half asleep and miserable. The games take your coins without letting you play. And half the machines are out of order. Lastly, the food is horrible, totally tasteless. We will absolutely, without a doubt, never be coming back here.

Came here for my nephew/Godson’s christening reception and I was surprised. I had no idea this place was pizza & part arcade.
FOOD:
The food was pretty good. I had a couple of slices of pizza but the best was the fried chicken! It was really crunchy and juicy!
ARCADE (kinda):
There weren’t many games to play. There were 14 games crammed into corners of 2 small rooms. One thing I didn’t like was how you needed cash to get tokens. But luckily I went up to the register and you could buy 40 tokens for $ 10. I think I overestimated it because after playing every game twice, I was getting bored and I think my niece/​Goddaughter was getting a little bored as well.
Coming from the bay area, I’m used to the arcades at Golf Land, Chuck-​E-​Cheese, and Dave & Buster’s. So I wasn’t impressed. The only thing I liked was that majority of the games were only 1 or 2 tokens.
Overall, this place was very different to what I’m used to but as long as my goddaughter had fun then that’s all that matters.

This place is awesome. It was my first time here. I have heard a lot slot this place. The food was amazing! There combination of pizza, chicken and potato skins is perfect. I was impress of the venue. TV’s everywhere and games for the kids. The only reason I have this a 4 star is the long service. Myl pizzas was seating there a little. I really want to give this a 5 star, maybe next visit. This place is good!

Came here for the first time. It’s not as hyped up as I expected it to be. They got our order kind of wrong, but we ended up taking the wrong order pizza anyway.
We brought an infant along, the game room isn’t that great. It’s a nice place if you want bring your kids to eat some pizza.
Staff is alright, just a bunch of youngsters, though.

The food doesn’t taste bad. I paid $ 34 for 4 drinks, and the Medium PCM; medium pizza 1 topping, 5 chicken strips and a few Mojo’s. Honestly, for this price, I would rather go to O’s (formerly Pat & Oscar’s) where you get pizza, salad, breadsticks, pasta and chicken for the exact same price!

I came here with a large group of friends on a Saturday late night. We showed up and found out our reservations were forgotten. Luckily there wasn’t that many people there. I saw one other larger group there at the time. We were able to get five tables. The person running the register was nice while she was taking my order.
Out of the five tables, I sat right underneath the television. That was a bad idea. The television volume was loud that I could barely hear my friends in my table. When my friends at the other tables close by were trying to talk to me, they had to yell.
Eventually our food came out. I ordered the #3…pizza with one topping and six wings. I also ordered a side of ranch. It also came with a side of spicy vinegar. The wings were the first I tried. They tasted fresh. Definitely good with ranch. Next I ate slice of pizza, it was just as good.
It took a long time for a few of my friends’ food to come out, yet overall the service was good. I took down two stars for forgetting our reservations, food took long to come out, and a loud television.

Fried chicken is actually fairly tasty here; fresh and hot, and good quality. The pizza… Well… Meh. I mean, it’s OK, and not as low as Chuckie’s, but not really the Shakey’s I remember as a kid (think… the fireplace that people sat around, and video games like Asteroids and Pac Man). The service is fair, but can be slow when they’re packed. For the money it’s just not that impressive to me– You’re looking at $ 60-​$ 70 for a family of four with drinks, chicken and pizza. That opens up a lot of possibilities at that price point– D&B’s, John’s and other joints. Decent location for families though, and this is evidenced by the packs of screaming children that will run laps around the area in back and possibly your table as well. Lovely. But, as far as west CV goes, it’s really the only option.

NO AC IN THE BACK/​GAMMING AREA
I was here for a kids Birthday Party today in game area/​back of the sitting area.
There was NO AC. It was atleast 75−80° with
NO VENTILATION, so imagine 20+ sitting in that with kids screaming and playing…
The manager did say it was on but could not provide and answer on why it wasn’t in that seating area. I will say that she did seem genuine and understanding on the discomfort.
I was actually planning to have a party there next month but NO WAY!!! I’ll find somewhere with AC for my money
Food, and Service was good and it was clean for as many people that was there.

Great food, great service wife had an issue with the buffet a while ago. Anyway today we we came back for some lunch and we met Tim from their corporate office. He asked us about my wife’s last visit and wanted to know what happened. So he chatted with her for a bit and he hooked us up with some VIP pizza passes for our next visit. He wanted to make sure that we had a good experience at their restaruant. We most certainly did.
Now the important part. Food is amazing. Pizza was fresh and the chicken was delicious. And the supreme mojo’s were awesome!