Gamestop

This game stop is cool what makes it cooler is that it’s next to a Starbucks loll.
It’s a small game stop but the guys that work here are cool they also like to help you instead of just standing behind the counter. I like this location because the one at plaza is always busy

Got Dark Souls 3 pre order collectors edition but no key chain :(

The store is cool, about the same size as every other Gamestop I’ve been too. Seems like they have a good selection of merchandise. My only issue is that I placed an item on hold and when I came to pick it up, the item was already returned to the sales floor. I came to pick it up in less than 24 hrs! But I let it go since it was still available. Then I did a return of a few items and it seemed like it would be easy since I had the receipt but unfortunately that didn’t go well either. I don’t know why I was refunded less money than I should have gotten back since I returned a majority of the things I purchased… and I wasn’t even offered a new receipt to explain what calculations were made and how he figured to only refund me what he did. The guy only asked me if I wanted to old receipt back. I’m sure this store is cool to ask questions about games, but I’m never placing an item on hold, doing a purchase, or doing a return here. The experience just did not compare to other Gamestops I’ve been too.

Ugh. So poorly staffed. I walked in and no one was in the store except the sales person. I ask my questions ask him to helpmme locate something and then he walks away… a few other people walk in and I’m forgotten… for 30 minutes… another staff walks out of the back office… and ignores me and the ten other customers that are now in the store waiting to be helped. Walking out right now… never coming back. The salesperson kid was nice. .but so poorly staffed and frankly. If i am going to dump that kind of money on their products. .I’d prefer not to be ignored.

Picked up a couple games here today and had a great experience. Staff was friendly and answered all of my questions an the store had everything I was looking for. Would recommend to anyone looking to purchase games

It was time to get my son his first game consul. We went into GameStop was greeted and informed about all the options we had. It was very helpful having someone in there that was able to explain what we would like. Thanks Van! We’ll be back

I have been to all the Gamestops in the southbay and this one is by far the best one.

I like this place I have gotten my
games n its a cool stores. And kim is awesome she is always so nice

GAMESTOP Store 2400 provided the best customer service I have seen in a long time. ANT was attentive to my every need and was able to answer all my questions and very informative about up coming games and which ones will provide the best game time. ANT is a great asset to your organzation and has the best customer service skills I’ve had the pleasure to see in a while. Wish more people and businesses were of this calibur.
Went back to GAMESTOP Store 2400 today and wanted to purchase some games coming out next week. Vinnie was able to assistant my needs in a accurate and timely manner, without trying to up sell me on my requested purchases of pre orders of Dead Island and Warhammer 40k. And when I entered the store Vinnie greeted me will a smile and knew who is was and took care of me. Look forward to future purchases from this store that has a friendly atmosphere and vibrant store appeal. Thanks Vinnie.
–John