Dr. Cohen was my son’s primary physician for about 5 years earlier in his life and I hated going to her office every time. She is an older physician and has lost the joy and patience in treating children. The word miserly comes to mind: My son had to see an oncologist at Children’s hospital several times throughout the year and Children’s would send Dr. Cohen’s office updates via fax after his oncology visits yet during my son’s annual visits she would complain that Children’s wasn’t sending her any updates. Come to find out that Children’s kept all their fax confirmations to Dr. Cohen so when I questioned the office, one of the medical assistants told me that Dr. Cohen keeps the fax turned off unless she is expecting to receive something in order to save money. In addition, my son got sick unexpectedly and I asked the office to phone in a prescription order to a pharmacy out of the area where I had worked and the medical assistant had to use her personal cell phone to accommodate me since they were not allowed to make long distance calls from the office phone. Seriously? I was so happy when open enrollment came around and I switched pediatricians.