Wish I could give a 0, this place ripped me off! Went for an mri with contrast the idiot couldn’t get the iv needle so I had to return. The first mri was 90 percent done so I had to return to complete. Got my bill they billed insurance for 2 complete mri so I had to pay my deductible twice I went in person and argued with them. This is why medical cost is out of control here companies like this charge whatever and they get away with it. So keep my money obviously you need it more than me!
Allie M.
Place rating: 1 Chicago, IL
My mother was forced to wait 4 hours. Even though she showed up an 1h 30 Minutes early. I understand workers comp is extremely political and a money grab for the doctors involved but this place is garbage! I feel sorry for those injured that have to endure such an awful non professional place. I give them zero stars
Lena C.
Place rating: 1 Chino, CA
Had the x Ray a week ago and one week later when I called to have the record transferred to the doctor, they said the record is not ready. Inefficient. To them an extra day may not seem so important, but to a patient who is suffering from pain is a lot. Very disappointed.
Teresa T.
Place rating: 3 Pomona, CA
We were able to get my son a next day appointment but we were not told that the radiologist is not on site. He had his MRI on Wednesday and have been told we will not have the results until Monday. Be sure to find out if the radiologist will be onsite the day of your appointment or you may have to wait forever to get your results.. The 3 stars are for the people who work there who we’re nice, but I would not have taken him to this facility had I known it would take this long to get the radiologist to submit a report. Very disappointed
Jessica V.
Place rating: 5 Chino, CA
Made an appointment at the last minute was able to get an appointment the same date! The waiting time was no more than five minutes and the paper work to fill out was fast and simple. Staff at Spectrum MRI are wonderful. This is how healthcare should BE! I have done a MRI at a hospital before and the technician and staff were not friendly and cold… and didn’t deal with my claustrophobic issues. You can have an adult family member or best friend sit in the scan room with you for moral support. I had a head MRI with contrast, and the tech was very informative and gentle. I have recommended Spectrum to my mother, in-laws and friends. And for those old fashioned, Spectrum can produce«films» of your scans as well. I hope I don’t ever need an MRI in my lifetime, again, but if I do, I would go to Spectrum in a heartbeat.
Cassandra K.
Place rating: 1 Corona, CA
Very upset, called in to set up appointment and checked if they were in network with insurance, they advised yes. Now a month later I check with my insurance about the claim and they advised they are not in network. I called spectrum again and they still advised me they are in network. When I confront the receptionist about my insurance claiming they are not she double checks and sure enough they are not. How unprofessional and a waist of money. So upset.
Manny f.
Place rating: 5 Arcadia, CA
Excellent personal service. Doctor made an exception and did an MRI on my back and neck on a Saturday AM because that was the only time I can come in(Dialysis during M_W_F & other doctor’s appt on T_TH). They also do X-rays, CT Scan, Ultrasound. When the doctor saw me arriving in a taxi, he volunteered to drive me home and be picked up with my next appointment. Dr Isaac has a great personality and a charming demeanor. The office is also spacious and tastefully decorated. It is also next to a great selection of eateries! Compared to other medical offices Ive been to, this is way, way excellent!